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Marketing Account Representative - Free Resume Sample

(Shri says don't be fooled, quality is more important than quantity)

What do you do, what is your job?

(Shri says, "success is dependent on effort and doing what's right")

ARVIND RAWAT

Contact: 999999999 | E-Mail: [email protected]


An Experienced Key Accounts Management Professional (Marketing)

Possess expertise in presenting client ideas, information, and needs to other departments, including the marketing team, the creative team, project managers; presenting information in any relevant meeting or review; meeting strict deadlines and respond in a timely and professional manner


PROFILE SUMMARY

  • Extensive experience of XX years in developing a solid and trusting relationship between major key clients and company; resolving key client issues and complaints; developing a complete understanding of key account needs; anticipating key account changes and improvements
  • Instrumental in strategic planning to improve client results; establishing and overseeing internal budgets with the company and external budgets with the client; planning and presenting reports on account progress, goals, initiatives to share with team members, stakeholders, and possible use in future case studies or company training
  • Adept in meeting all client needs and deliverables according to proposed timelines; analyzing client data to provide customer relationship management; expanding relationships and bringing in new clients; creating detailed business plans to facilitate the attainment of goals and quotas
  • Significant experience in professional client relationship management; a solid background in advertising, design or marketing; a persuasive and confident approach to creative projects; excellent written and oral communication skills; full awareness of creative processes and techniques – including digital platforms

ORGANIZATIONAL EXPERIENCE

Since MM YY | XYZ Ltd, Delhi | Key Accounts Executive (Marketing)
Key Result Areas:
  • Create detailed business plans to facilitate the attainment of goals and quotas
  • Manage the entire sales cycle from finding a client to securing a deal
  • Unearth new sales opportunities through networking and turn them into long term partnerships
  • Present products to prospective clients
  • Provide professional after-sales support to enhance the customers’ dedication
  • Remain in frequent contact with the clients in your responsibility to understand their needs
  • Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company’s reputation; negotiate agreements and keep records of sales and data
  • Manage client expectations, objectives, and timelines; understand and navigate the agency and client matrix
  • Proactively generate leads and work with team to pursue business relationships with prospective clients with a focus on Events, Advertising (both Print and online) and webinar
  • Coordinate with the External Relations Manager, contribute to overall marketing strategy for revenue earning platforms; contribute in the development of advertising and promotional content (print and web)
  • Participate actively in the annual company strategic plan by way of market intelligence including structured quality customer feedback and user intelligence to aid new developments with Directory, Sales, Local events and membership
  • Work in cooperation with the strategic communications department in ensuring all sponsor opportunities and exhibitions are communicated well
Key Highlights:
  • Any existing systems/ processes streamlined???? Results obtained????
  • Major assignments handled????
  • Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
  • Awards/appreciation letters received???? Other relevant achievements????
MM YY – MM YY | ABCD Ltd, Delhi | Key Accounts Representative (Marketing)
Key Result Areas:
  • Managed the day-to-day management of clients’ marketing and advertising campaigns
  • Provided pro-active leadership that encourages teams to perform to the best of their ability
  • Ensured regular communication and liaised with clients at a senior level
  • Collated the organization of client feedback
  • Generated accurate reports and status notifications
  • Involved in pitching fresh and innovative ideas to clients
  • Completed projects to a specific schedule and within an agreed budget
  • Used knowledge and skills to push clients, the team and the agency in the most productive direction
Key Highlights:
  • Any existing systems/ processes streamlined???? Results obtained????
  • Major assignments handled????
  • Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
  • Awards/appreciation letters received???? Other relevant achievements????

EDUCATION

YYYY MBA in Marketing from ABC College, Delhi
YYYY BBA in Marketing from ABC College, Delhi

TECHNICAL PURVIEW

  • MS Office – Word, Excel & PowerPoint
  • Internet Applications

PERSONAL DETAILS

Date of Birth: 01st October 1981 | Languages Known: English & Hindi

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