(marketing) Account Representative Resume Sample & Ready To Use Example

Accounts Management Professional (Marketing)

Extensive experience of XX years in developing a solid and trusting relationship between major key clients and company; resolving key client issues and complaints; developing a complete understanding of key account needs; anticipating key account changes and improvements
Instrumental in strategic planning to improve client results; establishing and overseeing internal budgets with the company and external budgets with the client; planning and presenting reports on account progress, goals, initiatives to share with team members, stakeholders, and possible use in future case studies or company training
Adept in meeting all client needs and deliverables according to proposed timelines; analyzing client data to provide customer relationship management; expanding relationships and bringing in new clients; creating detailed business plans to facilitate the attainment of goals and quotas
Significant experience in professional client relationship management; a solid background in advertising, design or marketing; a persuasive and confident approach to creative projects; excellent written and oral communication skills; full awareness of creative processes and techniques – including digital platforms

Marketing, Master of Business Administration, Completed, June 2003

ABC College

BBA/MBA

Delhi, Delhi

August 2005 - August 2013

Account Representative(marketing)

XYZ Ltd

Delhi, Delhi

Key Result Areas:

Create detailed business plans to facilitate the attainment of goals and quotas
Manage the entire sales cycle from finding a client to securing a deal
Unearth new sales opportunities through networking and turn them into long term partnerships
Present products to prospective clients
Provide professional after-sales support to enhance the customers’ dedication
Remain in frequent contact with the clients in your responsibility to understand their needs
Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company’s reputation; negotiate agreements and keep records of sales and data
Ensure set sales targets are achieved in due time
Proactively generate leads and work with team to pursue business relationships with prospective clients with a focus on Events, Advertising (both Print and online) and webinar
Coordinate with the External Relations Manager, contribute to overall marketing strategy for revenue earning platforms; contribute in the development of advertising and promotional content (print and web)
Participate actively in the annual company strategic plan by way of market intelligence including structured quality customer feedback and user intelligence to aid new developments with Directory, Sales, Local events and membership
Work in cooperation with the strategic communications department in ensuring all sponsor opportunities and exhibitions are communicated well

Key Highlights:

October 2019 - Current

Account Representative(marketing)

ABC Ltd.

Noida, Uttar Pradesh

Key Result Areas:

Managed the day-to-day management of clients’ marketing and advertising campaigns
Provided pro-active leadership that encourages teams to perform to the best of their ability
Ensured regular communication and liaised with clients at a senior level
Collated the organization of client feedback
Generated accurate reports and status notifications
Involved in pitching fresh and innovative ideas to clients
Completed projects to a specific schedule and within an agreed budget
Used knowledge and skills to push clients, the team and the agency in the most productive direction

Key Highlights: