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  • Adept in preparing pricing documentation for the business’s products/services and securing appropriate approval from senior key account managers prior to sending commercial proposals to key accounts; knowledge on the best practices, market trends, consumer trends, and the competitive environment
  • Deft in serving as the lead point of contact for all customer account management matters; developing trusted advisor relationships with key accounts, customer stakeholders and executive sponsors; ensuring the timely and successful delivery of our solutions according to customer needs and objectives
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders; developing new business with existing clients and/or identify areas of improvement to meet sales quotas; demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization
  • Experience delivering client-focused solutions to customer needs; proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail; excellent listening, negotiation and presentation abilities

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  • Master of Business Administration, Marketing Management

ABC College


Delhi, Delhi

Completed, June 2004

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Work Experience

May 2006 - August 2012

Account Manager


Delhi, Delhi

Key Result Areas:

  • Manage and maintain the key client accounts; responsible for ensuring that profitable sales volume and strategic objective targets are met for the assigned key accounts
  • Maintain knowledge and awareness of competing products/services, discount and pricing structures, and overall strengths & weaknesses in order to determine how best to service and motivate key accounts to stay with the business
  • Maintain an updated sales funnel and participates in regular sales reviews in conjunction with the senior key account management; assess, clarify, and validate the consumers’ needs on an ongoing basis, maintain high customer satisfaction ratings that are up-to-the business’s standards
  • Maintain data and information relevant to key accounts for the purpose of conducting analyses that influence accountspecific decision making
  • Regularly follow-up with the customers regarding orders and timely collections of the business’s products in order to obtain feedback on their level of satisfaction and note areas of sales performance improvement
  • Generate business in the assigned accounts as well as the attainment of new accounts for the business
  • Play a major strategic role by implementing sales strategies that lead to high consumer satisfaction, hence, building awareness and credibility with the key clients as well as senior account management

Key Highlights:

  • Any existing systems/ processes streamlined???? Results obtained????
  • Major assignments handled????
  • Any unique initiative taken to improve customer satisfaction level????
  • Any major accounts/clients handled???
  • Awards/appreciation letters received????
  • Other relevant achievements????
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Computer Proficiency

Operating Systems

  • MS Office – Word, Excel and PowerPoint star3


  • Internet Applications star3
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  • English star3
  • Hindi star3


  • Birthday:01/10/1981


Delhi - 212652

U72627 U72627

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