Waiter/Server Resume Samples (Text format)

• Escorted customers to their tables and ensure they are settled comfortably; offer coffee and other drinks.
• Presented the menu to customers, answers queries about it, and make suggestions if necessary.
• Informed patrons of the restaurant’s daily specials.
• Explained the preparation and cooking methods as well as the ingredients of various menu items.
• Took customer orders for food and beverages, and writes down or memorizes the orders.  
• Ensured that customers are enjoying their meals or that they do not have any problems with their food.
• Checked their identification to make sure that they meet the minimum age requirement for consuming alcoholic beverages.
• Collected customer payments and prepared bills with itemized costs and appropriate taxes.
• Stayed alerted for customers’ requests and took action to address them.
• Performed other tasks assigned by the supervisor or manager from time to time.
• Ensured the Guest feels important and welcome in the restaurant.

Key achievements

• Managed to achieve a 99.5% guest satisfaction score or above and maintained it in the last 15 months.
• Boosted restaurant sales by 30% through effective up-selling and cross-selling.
• Managed to serve up to 20+ tables and 120+ patrons on the busiest dining shifts.

• Took food and beverage orders and served them to customers and attended to customers’ needs.
• Accepted payments and manned the cash register.
• Maintained cleanliness on the counters, some parts of the kitchen, and tables.
• Helped in keeping the stock room clean and organized.
• Prepared and tidied up the tables or counters and ensured enough salt, sugar, pepper, cream, other condiments, and napkins were on every table or counter.
• Performed other duties like brewing coffee and preparation of salads and appetizers.
• Ensured that there are adequate supplies of food, tableware, linens, and beverages.
• Accepted calls for delivery and other inquiries and organized parties for customers.
• Assisted in decorating the store during special occasions like Halloween, Thanksgiving, Christmas, etc.
• Looked for ways to consolidate service and increase table turns.
• Presented menu, answer questions and make suggestions regarding food and beverage.
• Applied a positive suggestive sales approach to guide Guests.

Key Achievements

• Generated a 30% higher beverage order tab-per-guest than the restaurant average by suggesting wines, beers, and specialty cocktails generate.
• Maintained a 90% or higher guest service rating for a year straight.