About Me
Catering Manager
- Extensive experience of XX years infollow catering protocol as well as company health and safety policies and procedures; planningevent menus; incorporate client requests and dietary needs; preparingevent spaces prior to functions; arrange tables and chairs, properly set tables with linens and place settings
- Demonstratingexemplary customer service in all interactions with clients and event guests; attending guests’ needs for the duration of the event; loading and unloading catering vehicles with food, supplies, and equipment for events in all weather conditions
- Involved in breaking-downand cleaning theequipment following the event; ensuringthat venue is left clean and tidy; carrying out side work as needed; polish silverware, refill condiments containers; processingorders for catering events; maintaininga clean and orderly store room\
- Strong knowledge of industry trends, food knowledge, sales and leadership skills; excellent leadership and communication skills with the ability to maintain the highest of standards and implements company policies; a detail oriented, organized and able to work in a multitasking environment under pressure
- Possess extremely strong cateringexperience including solid financial acumen and deep understanding of the technical delivery aspect of catering; excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
Education
Bachelor of Arts, BA
ABC College
BA
Delhi, Delhi
Completed, March 1981
Work Experience
April 2005 - August 2017
Catering Manager
XYZ Ltd
Delhi, Delhi
Key Result Areas:
- Manage a team of catering staff for successful execution of catering events
- Perform staff management, expense control, menu selection, food preparation and equipment rental to ensure profitable event; explore business opportunities to obtain new orders
- Develop positive working relationship with existing customers for repeat business
- Work consistently with catering department on operation and execution of events
- Develop marketing plan to promote catering operations to individuals and organizations
- Respond to customer inquiries in accurate and timely manner
- Prepare comprehensive catering order form according to client’s requirements and interests
- Coordinate and manage catering operations to assure quality services
- Review and finalize sales contracts, catering event orders and pricing agreements with clients
- Attend meetings on regular basis with catering team to discuss about new orders and issues
- Attend trade conventions and shows for business promotions
- Assist in developing budget and financial plans for catering department
- Oversee food preparation, transportation and set-up activities to ensure successful event
- Hire and train staffs on catering processes and policies
- Adhere to sanitation and safety standards
Key Highlights:
- Any existing systems/ processes streamlined???? Results obtained????Major assignments handled????
- Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
- Awards/appreciation letters received???? Other relevant achievements????
April 2017 - July 2018
Catering
ABC Ltd.
Sonipat, Haryana
Key Result Areas:
- Gathered customer requirements (like number of guests and event dates)
- Planned food and beverage menus considering clients’ preferences and special requests (for example healthy meals for children); arranged food tastings with potential customers
- Determined requirements in ingredients and set portions; scheduled staff shifts
- Trained and managed wait staff and kitchen personnel; oversaw food prep and customer service
- Reported on expenses; managed stock and place orders as needed
- Ensured compliance with health and safety regulations
Key Highlights:
- Any existing systems/ processes streamlined???? Results obtained????Major assignments handled????
- Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
- Awards/appreciation letters received???? Other relevant achievements????
Computer Proficiency
Operating Systems
- MS Office – Word, Excel and PowerPoint
Software
- Internet Applications
Languages
- English
- Hindi
Personal Details
- Birthday:October 01, 1981
