Consummate Catering Manager who provides an optimal level of service to individual and corporate clients requesting
catering services. Adept at fulfilling client requests by efficiently allocating resources. Proficient in the application of
food and beverage handling and preparation procedures
PROFILE SUMMARY
Extensive experience of XX years in follow catering protocol as well as company health and safety policies and
procedures; planning event menus; incorporate client requests and dietary needs; preparing event spaces prior to
functions; arrange tables and chairs, properly set tables with linens and place settings
Demonstrating exemplary customer service in all interactions with clients and event guests; attending guests’ needs
for the duration of the event; loading and unloading catering vehicles with food, supplies, and equipment for events in
all weather conditions
Involved in breaking-down and cleaning the equipment following the event; ensuring that venue is left clean and tidy;
carrying out side work as needed; polish silverware, refill condiments containers; processing orders for catering
events; maintaining a clean and orderly store room
Strong knowledge of industry trends, food knowledge, sales and leadership skills; excellent leadership and
communication skills with the ability to maintain the highest of standards and implements company policies; a detail
oriented, organized and able to work in a multitasking environment under pressure
Possess extremely strong catering experience including solid financial acumen and deep understanding of the
technical delivery aspect of catering; excellent selling capabilities and the ability and desire to coach selling techniques
to Team Members
ORGANIZATIONAL EXPERIENCE
Since MM YY | XYZ Ltd, Delhi | Catering Manager
Key Result Areas:
Manage a team of catering staff for successful execution of catering events
Perform staff management, expense control, menu selection, food preparation and equipment rental to ensure
profitable event; explore business opportunities to obtain new orders
Develop positive working relationship with existing customers for repeat business
Work consistently with catering department on operation and execution of events
Develop marketing plan to promote catering operations to individuals and organizations
Respond to customer inquiries in accurate and timely manner
Prepare comprehensive catering order form according to client’s requirements and interests
Coordinate and manage catering operations to assure quality services
Review and finalize sales contracts, catering event orders and pricing agreements with clients
Attend meetings on regular basis with catering team to discuss about new orders and issues
Attend trade conventions and shows for business promotions
Assist in developing budget and financial plans for catering department
Oversee food preparation, transportation and set-up activities to ensure successful event
Hire and train staffs on catering processes and policies
Adhere to sanitation and safety standards
Key Highlights:
Any existing systems/ processes streamlined???? Results obtained????
Major assignments handled????
Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
Awards/appreciation letters received???? Other relevant achievements????
MM YY – MM YY | ABCD Ltd, Delhi | Catering Manager
Key Result Areas:
Gathered customer requirements (like number of guests and event dates)
Planned food and beverage menus considering clients’ preferences and special requests (for example healthy meals for
children); arranged food tastings with potential customers
Determined requirements in ingredients and set portions; scheduled staff shifts
Trained and managed wait staff and kitchen personnel; oversaw food prep and customer service
Reported on expenses; managed stock and place orders as needed
Ensured compliance with health and safety regulations
Key Highlights:
Any existing systems/ processes streamlined???? Results obtained????
Major assignments handled????
Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
Awards/appreciation letters received???? Other relevant achievements????
EDUCATION
YYYY
BA from ABC College, Delhi
TECHNICAL PURVIEW
MS Office – Word, Excel & PowerPoint
Internet Applications
PERSONAL DETAILS
Date of Birth: 01st October 1981 | Languages Known: English & Hindi
