Key Result Areas:

• Manage a team of catering staff for successful execution of catering events
• Perform staff management, expense control, menu selection, food preparation and equipment rental to ensure profitable event; explore business opportunities to obtain new orders
• Develop positive working relationship with existing customers for repeat business
• Work consistently with catering department on operation and execution of events
• Develop marketing plan to promote catering operations to individuals and organizations
• Respond to customer inquiries in accurate and timely manner
• Prepare comprehensive catering order form according to client’s requirements and interests
• Coordinate and manage catering operations to assure quality services
• Review and finalize sales contracts, catering event orders and pricing agreements with clients
• Attend meetings on regular basis with catering team to discuss about new orders and issues
• Attend trade conventions and shows for business promotions
• Assist in developing budget and financial plans for catering department
• Oversee food preparation, transportation and set-up activities to ensure successful event
• Hire and train staffs on catering processes and policies
• Adhere to sanitation and safety standards

Key Highlights:

• Any existing systems/ processes streamlined???? Results obtained????Major assignments handled????
• Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
• Awards/appreciation letters received???? Other relevant achievements????