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About Me

Catering Manager

  • Extensive experience of XX years infollow catering protocol as well as company health and safety policies and procedures; planningevent menus; incorporate client requests and dietary needs; preparingevent spaces prior to functions; arrange tables and chairs, properly set tables with linens and place settings
  • Demonstratingexemplary customer service in all interactions with clients and event guests; attending guests’ needs for the duration of the event; loading and unloading catering vehicles with food, supplies, and equipment for events in all weather conditions
  • Involved in breaking-downand cleaning theequipment following the event; ensuringthat venue is left clean and tidy; carrying out side work as needed; polish silverware, refill condiments containers; processingorders for catering events; maintaininga clean and orderly store room\
  • Strong knowledge of industry trends, food knowledge, sales and leadership skills; excellent leadership and communication skills with the ability to maintain the highest of standards and implements company policies; a detail oriented, organized and able to work in a multitasking environment under pressure
  • Possess extremely strong cateringexperience including solid financial acumen and deep understanding of the technical delivery aspect of catering; excellent selling capabilities and the ability and desire to coach selling techniques to Team Members

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Education

  • Bachelor of Arts, BA

ABC College

BA

Delhi, Delhi

Completed, March 1981

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Work Experience

April 2005 - August 2017

Catering Manager

XYZ Ltd

Delhi, Delhi

Key Result Areas:

  • Manage a team of catering staff for successful execution of catering events
  • Perform staff management, expense control, menu selection, food preparation and equipment rental to ensure profitable event; explore business opportunities to obtain new orders
  • Develop positive working relationship with existing customers for repeat business
  • Work consistently with catering department on operation and execution of events
  • Develop marketing plan to promote catering operations to individuals and organizations
  • Respond to customer inquiries in accurate and timely manner
  • Prepare comprehensive catering order form according to client’s requirements and interests
  • Coordinate and manage catering operations to assure quality services
  • Review and finalize sales contracts, catering event orders and pricing agreements with clients
  • Attend meetings on regular basis with catering team to discuss about new orders and issues
  • Attend trade conventions and shows for business promotions
  • Assist in developing budget and financial plans for catering department
  • Oversee food preparation, transportation and set-up activities to ensure successful event
  • Hire and train staffs on catering processes and policies
  • Adhere to sanitation and safety standards

Key Highlights:

  • Any existing systems/ processes streamlined???? Results obtained????Major assignments handled????
  • Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
  • Awards/appreciation letters received???? Other relevant achievements????

April 2017 - July 2018

Catering

ABC Ltd.

Sonipat, Haryana

Key Result Areas:

  • Gathered customer requirements (like number of guests and event dates)
  • Planned food and beverage menus considering clients’ preferences and special requests (for example healthy meals for children); arranged food tastings with potential customers
  • Determined requirements in ingredients and set portions; scheduled staff shifts
  • Trained and managed wait staff and kitchen personnel; oversaw food prep and customer service
  • Reported on expenses; managed stock and place orders as needed
  • Ensured compliance with health and safety regulations

Key Highlights:

  • Any existing systems/ processes streamlined???? Results obtained????Major assignments handled????
  • Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
  • Awards/appreciation letters received???? Other relevant achievements????
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Computer Proficiency

Operating Systems

  • MS Office – Word, Excel and PowerPoint star3

Software

  • Internet Applications star3
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Languages

  • English star3
  • Hindi star3

Personal Details

  • Birthday:

    01/10/1981

Address Details

C-21

Sector-21

Delhi - 212652

Delhi

U72627 U72627

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