Key Result Areas:

• Serve snacks and drinksto the customer
• Check identification of the guest to make sure they meet age requirements for purchase of alcohol and tobacco products; mix ingredients to prepare cocktails and other drinks
• Mix drinks, cocktails and other bar beverages as ordered and in compliance with hotel standard drink recipes
• Arrange bottles and glasses to make attractive displays
• Ability to Sell or influence others for up selling and suggestive selling
• Provide recommendations and suggestions to guest for choosing Drinks and Snacks
• Serve customers in a friendly and helpful manner
• Keep the bar counter and work area neat and clean at all times
• Determine when a customer has had too much alcohol and if required refusing any further serving on a polite way
• Demonstrate a thorough knowledge of food and beverage products, menus and promotions
• Handle and move objects, such as glasses and bottles, using hands and arms
• Clean up after customers and clean work area; clear ashtrays as and when required
• Wash glassware and utensils after each use
• Maintain a clean working area by sweeping, vacuuming, dusting, cleaning of glass doors and windows, etc. if required.
• Perform physical activities such as lifting and stooping
• Maintain liquor inventory and consumption; collect payment for drinks served and balance all receipts
• Handle an assigned house bank and follow all cash handling procedures as per hotel standard
• Prepare inventory or purchase requisitions as needed to replenish supplies
• Ensure that the assigned bar area is fully equipped with tools and products needed for Mixing beverages and serving guests; stay guest focused and nurture an excellent guest experience
• Comply with all food and beverage regulations