Driven and goal-oriented food service professional with over seven years’ hands-on experience in food and beverage service.Provides organized and clean dining experiences for guests using exceptional communication and customer service skills
Quick and meticulous, ability to set up, clean and reset buffet tables in less than two minutes; proficient in assisting room service along with designated work duties. Thorough understanding of sanitation and hygiene standards
PROFILE SUMMARY
Extensive experience of XX years in preparing for guests by cleaning and setting tables; setting up any seasonal decorations, candles, or table cloths; greeting patrons, and if needed, escorting guests to tables; assisting guests by providing menus; keeping menus clean and presentable
Serving water to guests and refilling beverage glasses as needed; placing and replacing silverware as needed; delivering beverages from the bartender; stocking wait staff serving stations with napkins, utensils, trays, condiments, and salt and pepper containers
Delivering used dishes and utensils to the kitchen for cleaning; assisting dishwashers to scrape, stack, or load dishes into dishwasher as needed; vacuuming, sweeping, or mopping dining room; removing trash and recycling; replacing trash bags; cleaning up guest spills as needed
Following and maintaining all sanitation and safety procedures; performing closing activities such as cleaning chairs and tables, stacking chairs, preparing stations for morning shift; excellent customer service and communication skills; providing excellent customer service to residents; assist and support wait staff in serving meals to customer
ORGANIZATIONAL EXPERIENCE
Since MM YY | XYZ Ltd, Delhi | Busser
Key Result Areas:
Provide service to customers, finding requested items and bringing them to the customer’s table in an efficient and timely manner; replace used condiments, soiled tablecloths, silverware and linens so that each customer has what they need for their meal
Clean down tables between customers using dampened cloths and other supplies to ensure a hygienic dining environment
Bring food and beverages to and from the kitchen or serving counters, including pitching in to assist the wait staff during busy shifts to reduce the customer wait time and ensure all meals are served hot and fresh
Ensure that the stock area remains adequately stocked with clean linens, silverware, glassware, trays, dishes and more so there is no downtime when serving customers
Keep the dining area clean, which may include vacuuming, mopping, wiping down counters and other duties as required
Maintain communication with the servers, hosts, chefs and other staff members to ensure an efficient working relationship
Offer customers complementary items such as rolls and water as soon as the patrons sit down
Key Highlights:
Any existing systems/ processes streamlined???? Results obtained????
Major assignments handled????
Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
Awards/appreciation letters received???? Other relevant achievements????
MM YY – MM YY | ABCD Ltd, Delhi | Busser
Key Result Areas:
Prepared dining areas before guests are seated; decorated tables with candles, napkins, linens and flowers
Placed tableware and condiments on tables; served water and welcome snacks, like breadsticks
Refilled beverages and take orders; removed dirty utensils and replenish, as needed
Provided special silverware sets to families with young children; cleaned and reset tables after guests leave
Maintained health and safety regulations at all kitchen and dining areas
Ensured cleanliness of dinnerware; served beverages, water and other drinks
Interacted and coordinated with hosts and service staff to ensure effective service
Maintained best practices in maintaining cleanliness in bussing services
Key Highlights:
Any existing systems/ processes streamlined???? Results obtained????
Major assignments handled????
Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
Awards/appreciation letters received???? Other relevant achievements????
EDUCATION
YYYY
BA from ABC College, Delhi
TECHNICAL PURVIEW
MS Office – Word, Excel & PowerPoint
Internet Applications
PERSONAL DETAILS
Date of Birth: 01st October 1981 | Languages Known: English & Hindi
