- Extensive experience of XX years inoverseeingthe dining area, supervises food and beverage service staff in accordance with operating policies that he or she may help establish; handlingguest complaints in restaurants; maintainingbudget and employee records, prepare payroll, and pay bills,or monitor bookkeeping records
- Skilled in schedulingperiodic food and beverage service staff meetings to ensure correct interpretation of policies and obtain feedback from staff members; checkingthe quality of deliveries of fresh food and baked goods; arrangingfor maintenance and repair of equipment and other services
- Capable of handling irate customers with a friendly/calm attitude; ensuringproduct quality and great service; flexible in dealing with changes/problems (e.g., being short staffed); prioritizingtasks effectively to ensure most important tasks are completed on time
- Taking Ownership of issues or tasks and also give detail update of the F&B manager and the General Manager; effectively identifies restaurant problems through reports and can ideate & execute to resolve the same; proficiency in using computer software to monitor inventory, track staff schedules and pay, and perform other record keeping tasks
- Profit-driven restaurant manager with multi-outlet experience; proven success leading startup, turnaround and high-growth operations; and strengths in building cohesive, top-performing and customer-centric teams. High-energy F&B professional with a history of achieving record-setting P&L gains
