Download Restaurant Manager Resume Samples

• Extensive experience of XX years inoverseeingthe dining area, supervises food and beverage service staff in accordance with operating policies that he or she may help establish; handlingguest complaints in restaurants; maintainingbudget and employee records, prepare payroll, and pay bills,or monitor bookkeeping records
• Skilled in schedulingperiodic food and beverage service staff meetings to ensure correct interpretation of policies and obtain feedback from staff members; checkingthe quality of deliveries of fresh food and baked goods; arrangingfor maintenance and repair of equipment and other services
• Capable of handling irate customers with a friendly/calm attitude; ensuringproduct quality and great service; flexible in dealing with changes/problems (e.g., being short staffed); prioritizingtasks effectively to ensure most important tasks are completed on time
• Taking Ownership of issues or tasks and also give detail update of the F&B manager and the General Manager; effectively identifies restaurant problems through reports and can ideate & execute to resolve the same; proficiency in using computer software to monitor inventory, track staff schedules and pay, and perform other record keeping tasks
• Profit-driven restaurant manager with multi-outlet experience; proven success leading startup, turnaround and high-growth operations; and strengths in building cohesive, top-performing and customer-centric teams. High-energy F&B professional with a history of achieving record-setting P&L gains

Key Result Areas:

• Manage and oversee the entire restaurant operations; deliver superior guest services
• Ensure guest satisfaction; plan and develop guest loyalty programs
• Plan new and update existing menus; plan and develop the overall restaurant marketing strategy
• Participate at local food events; respond efficiently to customer questions and complaints
• Organize and supervise shifts; manage and lead staff; hire new employees
• Impart training and evaluate staff performance; estimate consumption, forecast requirements and maintain inventory
• Manage restaurant supplies; control costs and minimize waste; nurture a positive working environment
• Monitor operations and initiate corrective actions; implement innovative strategies to improve productivity and sales
• Help launch new food court concept and culinary operations programs in conjunction with marketing division and culinary team
• Control costs and expenditures through detailed analysis of appropriate purchasing and inventory
• Recruit hire train and mentor staff developing skills and customer service excellence

Key Highlights:

• Any existing systems/ processes streamlined???? Results obtained????
• Major assignments handled????
• Any unique initiative taken to improve customer satisfaction level????
• Any major accounts/clients handled???
• Awards/appreciation letters received???? Other relevant achievements????

Key Result Areas:

• Coordinateddaily Front of the House and Back of the House restaurant operations
• Deliveredsuperior service and maximize customer satisfaction
• Responded efficiently and accurately to customer complaints
• Regularly reviewed product quality and research new vendors; organized and supervised shifts
• Appraisedstaff performance and provide feedback to improve productivity
• Estimatedfuture needs for goods, kitchen utensils and cleaning products
• Ensuredcompliance with sanitation and safety regulations
• Managedrestaurant’s good image and suggest ways to improve it
• Controlledoperational costs and identify measures to cut waste
• Createddetailed reports on weekly, monthly and annual revenues and expenses
• Promotedthe brand in the local community through word-of-mouth and restaurant events
• Recommendedways to reach abroader audience (e.g. discounts and social media ads)
• Trainednew and current employees on proper customer service practices
• Implementedpolicies and protocols that will maintain future restaurant operations

Key Highlights:

• Any existing systems/ processes streamlined???? Results obtained????Major assignments handled????
• Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
• Awards/appreciation letters received???? Other relevant achievements????