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Profile


  • An approachable and organized individual, possess exceptional skills in monitoring and ensuring payments for rendered medical services are obtained timely
  • Instrumental in reviewing patients’ bills for accuracy and completeness, and obtaining missing information; developingand maintain a tracking system of incoming and late payment
  • Adept in filingand maintainingorganized documentation of all billing and record; arranging payment plans and timelines for payments
  • Solid understanding of billing software and electronic medical records; updating and reviewingall accounts to keep records of payments up-to-date
  • Strong customer service skills and comfortable answering both patient and insurance company questions

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Education


  • Bachelor of Business Administration, BBA

ABC College

BBA

Delhi, Delhi

Completed, July 2004

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Work Experience


August 2007 - May 2018

Medical Biller

XYZ Ltd

Delhi, Delhi

Key Result Areas:

  • Review patients’ bills for accuracy and completeness and ensure that any missing information is promptly obtained
  • Identify insurance companies that need to be contacted from the information provided on patients’ bills
  • Contact insurance companies to determine statuses of claims in a bid to expedite payments
  • Process payments as and when they are paid and ensure that correlating accounts are credited properly
  • Review denials, resubmit them and ensure that they are followed up on a constant basis
  • Oversee insurance payments to ensure that they are accurate and in compliance with contract discounts
  • Post payments to patients’ accounts and inform patients of any discrepancies in medical records or billing information
  • Put together patient billing statements and explanation of benefits

Key Highlights:

  • Any existing systems/ processes streamlined???? Results obtained????Major assignments handled????
  • Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
  • Awards/appreciation letters received???? Other relevant achievements????

August 2015 - August 2017

Medical Records Billing

AVC Ltd.

Noida, Uttar Pradesh

Key Result Areas:

  • Collected and sorted patients’ bills and invoices for posting purposes
  • Checked medical records to ensure that they are correct and complete
  • Assisted medical billers in posting payments topatients’ accounts
  • Followed up with insurance companies on denials and late payments
  • Ascertained that all insurance companies pay the right amount into the patients’ account and followed up on problematic paymentsChecked eligibility and benefits verification for treatments, hospitalizations, and procedures
  • Reviewed patient bills for accuracy and completeness, and obtaining any missing information
  • Answered all patient or insurance telephone inquiries pertaining to assigned accounts
  • Established patient payment plans and work collection accounts

Key Highlights:

  • Any existing systems/ processes streamlined???? Results obtained????Major assignments handled????
  • Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
  • Awards/appreciation letters received???? Other relevant achievements????
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Computer Proficiency


Operating Systems

  • MS Office – Word, Excel and PowerPoint star3

Software

  • Internet Applications star3
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Languages


  • English star3
  • Hindi star3

Personal


  • Birthday:01/10/1981

Address:

C-21
Sector-21
Delhi - 212652
Delhi
India

U72627 U72627

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