An approachable and organized individual, possess exceptional skills in monitoring and ensuring payments for rendered medical services are obtained timely
Instrumental in reviewing patients’ bills for accuracy and completeness, and obtaining missing information; developingand maintain a tracking system of incoming and late payment
Adept in filingand maintainingorganized documentation of all billing and record; arranging payment plans and timelines for payments
Solid understanding of billing software and electronic medical records; updating and reviewingall accounts to keep records of payments up-to-date
Strong customer service skills and comfortable answering both patient and insurance company questions
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Education
Bachelor of Business Administration, BBA
ABC College
BBA
Delhi, Delhi
Completed, July 2004
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Work Experience
August 2007 - May 2018
Medical Biller
XYZ Ltd
Delhi, Delhi
Key Result Areas:
Review patients’ bills for accuracy and completeness and ensure that any missing information is promptly obtained
Identify insurance companies that need to be contacted from the information provided on patients’ bills
Contact insurance companies to determine statuses of claims in a bid to expedite payments
Process payments as and when they are paid and ensure that correlating accounts are credited properly
Review denials, resubmit them and ensure that they are followed up on a constant basis
Oversee insurance payments to ensure that they are accurate and in compliance with contract discounts
Post payments to patients’ accounts and inform patients of any discrepancies in medical records or billing information
Put together patient billing statements and explanation of benefits
Key Highlights:
Any existing systems/ processes streamlined???? Results obtained????Major assignments handled????
Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
Awards/appreciation letters received???? Other relevant achievements????
August 2015 - August 2017
Medical Records Billing
AVC Ltd.
Noida, Uttar Pradesh
Key Result Areas:
Collected and sorted patients’ bills and invoices for posting purposes
Checked medical records to ensure that they are correct and complete
Assisted medical billers in posting payments topatients’ accounts
Followed up with insurance companies on denials and late payments
Ascertained that all insurance companies pay the right amount into the patients’ account and followed up on problematic paymentsChecked eligibility and benefits verification for treatments, hospitalizations, and procedures
Reviewed patient bills for accuracy and completeness, and obtaining any missing information
Answered all patient or insurance telephone inquiries pertaining to assigned accounts
Established patient payment plans and work collection accounts
Key Highlights:
Any existing systems/ processes streamlined???? Results obtained????Major assignments handled????
Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
Awards/appreciation letters received???? Other relevant achievements????