Key Result Areas:

• Streamline document filing process ensuring their availability at all times
• Check all incoming material and categorize either on the basis of content or alphabetically
• Ensure all new documents and paperwork are filed and logged properly in the system
• Operate, either independently or as the leader of a team, a complex manual and/or automated filing system including the maintenance of guides and registers;
• Enter and retrieve data into an automated system associated with the files and compiles reports, as requested
• Provide information to departmental officials, professional staff, employees and to others concerning contents of files in accordance with established procedures for authorized access;
• Assist in devising and installing new systems and procedures;
• Answer inquires and compiles reports from the contents of the files;
• Perform regular quality control of the files and filing system to insure accuracy and to update the files in accordance with prescribed procedures, rules and regulations;
• Train new employees in the procedures of the filing system;
• Use computer applications or other automated systems such as spreadsheets, word processing, calendar, e-mail and database software in performing work assignments

Key Highlights:

• Any existing systems/ processes streamlined???? Results obtained????
• Major assignments handled????
• Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
• Awards/appreciation letters received???? Other relevant achievements????