Key Result Areas: 

• Follow relevant safety regulations and state laws governing vehicle operation and ensure that passengers follow safety regulations 
• Test vehicle equipment, such as lights, brakes, horns, or windshield wipers, to ensure proper operation; arrange to pick up particular customers or groups on a regular schedule 
• Provide passengers with assistance entering and exiting vehicles and help them with any luggage 
• Communicate with dispatchers by radio, telephone, or computer to exchange information and receive requests for passenger service 
• Perform routine vehicle maintenance, such as regulating tire pressure and adding gasoline, oil, and water; drive taxicabs, limousines, company cars, or privately owned vehicles to transport passengers 
• Determine fares based on trip distances and times, using taximeters and fee schedules, and announce fares to passengers 
• Pick up passengers at prearranged locations, at taxi stands, or by cruising streets in high traffic areas 
• Operate vehicles with specialized equipment, such as wheelchair lifts, to transport and secure passengers with special needs 
• Record name, date, and taxi identification information on trip sheets, along with trip information, such as time and place of pickup and drop-off, and total fee 
• Turn the taximeter on when passengers enter the cab and turn it off when they reach the final destination 
• Collect fares or vouchers from passengers and make change or issue receipts as necessary 
• Perform minor vehicle repairs, such as cleaning spark plugs, or take vehicles to mechanics for servicing; vacuum and clean interiors and wash and polish exteriors of automobiles 
• Report to taxicab services or garages to receive vehicle assignments 
• Provide passengers with information about the local area and points of interest or give advice on hotels and restaurants 
• Pick up or meet employers according to requests, appointments, or schedules 
• Perform errands for customers or employers, such as delivering or picking up mail and packages 

Key Highlights: 

• Any existing systems/ processes streamlined???? Results obtained???? Major assignments handled???? 
• Any unique initiative taken to improve customer satisfaction level? Any major accounts/clients handled??? 
• Awards/appreciation letters received???? Other relevant achievements????