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  • Extensive experience of XX years in heading transport department and serving as an In-charge of the administrative duties; coordinating activities of the department and supervising other personnel; ensuring that all activities done and the vehicles comply with transportation laws 
  • Possess overall experience in traveling and service industry; dealing with the general public; expert in answering questions and providing information about routes, schedules, and other services and programs offered by the company 
  • Wide expertise in all aspects of customer service; multi-lingual, possessing excellent communication skills and able to adapt to different situations in often demanding circumstances; able to manage multiple tasks and motivate and collaborate with team members to achieve results

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  • Master of Arts

Abc school


Noida, Uttar Pradesh

Completed, August 2016

Marks 70 %

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Work Experience

June 2015 - August 2018



Noida, Uttar Pradesh

Key Result Areas: 

  • Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps; provide transportation information to passengers or customers 
  • Provide customers with information on routes, gates, prices, timetables, terminals, or concourses 
  • Issue and collect passenger boarding passes and transfers, tearing or punching tickets as necessary to prevent reuse; greet passengers boarding transportation equipment and announce routes and stops 
  • Explain and demonstrate safety procedures and safety equipment use 
  • Count and verify tickets and seat reservations and record numbers of passengers boarding and disembarking; determine or facilitate seating arrangements 
  • Signal transportation operators to stop or to proceed 
  • Adjust window shades or seat cushions at the request of passengers 
  • Transport baggage or coordinate transportation between assigned rooms, terminals, or platforms 

Key Highlights: 

  • Any existing systems/ processes streamlined???? Results obtained???? Major assignments handled???? 
  • Any unique initiative taken to improve customer satisfaction level? Any major accounts/clients handled??? 
  • Awards/appreciation letters received???? Other relevant achievements???? 
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  • English
  • Hindi


  • Birthday:01/10/1981
  • Gender:Male
  • Marital Status:Single


Alpha1 greater noida
Beta 2 greater noida
Noida - 201012
Uttar Pradesh


Arvind Rawat

Noida , Uttar Pradesh


U72627 U72627

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