Extensive experience of XX years in heading transport department and serving as an In-charge of the administrative duties; coordinating activities of the department and supervising other personnel; ensuring that all activities done and the vehicles comply with transportation laws
Possess overall experience in traveling and service industry; dealing with the general public; expert in answering questions and providing information about routes, schedules, and other services and programs offered by the company
Wide expertise in all aspects of customer service; multi-lingual, possessing excellent communication skills and able to adapt to different situations in often demanding circumstances; able to manage multiple tasks and motivate and collaborate with team members to achieve results
+
-
Education
Master of Arts
Abc school
CBSE
Noida, Uttar Pradesh
Completed, August 2016
Marks 70 %
+
-
Work Experience
June 2015 - August 2018
Attendant
Madhulata
Noida, Uttar Pradesh
Key Result Areas:
Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps; provide transportation information to passengers or customers
Provide customers with information on routes, gates, prices, timetables, terminals, or concourses
Issue and collect passenger boarding passes and transfers, tearing or punching tickets as necessary to prevent reuse; greet passengers boarding transportation equipment and announce routes and stops
Explain and demonstrate safety procedures and safety equipment use
Count and verify tickets and seat reservations and record numbers of passengers boarding and disembarking; determine or facilitate seating arrangements
Signal transportation operators to stop or to proceed
Adjust window shades or seat cushions at the request of passengers
Transport baggage or coordinate transportation between assigned rooms, terminals, or platforms
Key Highlights:
Any existing systems/ processes streamlined???? Results obtained???? Major assignments handled????
Any unique initiative taken to improve customer satisfaction level? Any major accounts/clients handled???
Awards/appreciation letters received???? Other relevant achievements????