Download Attendants Resume Samples

• Extensive experience of XX years in heading transport department and serving as an In-charge of the administrative duties; coordinating activities of the department and supervising other personnel; ensuring that all activities done and the vehicles comply with transportation laws 
• Possess overall experience in traveling and service industry; dealing with the general public; expert in answering questions and providing information about routes, schedules, and other services and programs offered by the company 
• Wide expertise in all aspects of customer service; multi-lingual, possessing excellent communication skills and able to adapt to different situations in often demanding circumstances; able to manage multiple tasks and motivate and collaborate with team members to achieve results

Key Result Areas: 

• Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps; provide transportation information to passengers or customers 
• Provide customers with information on routes, gates, prices, timetables, terminals, or concourses 
• Issue and collect passenger boarding passes and transfers, tearing or punching tickets as necessary to prevent reuse; greet passengers boarding transportation equipment and announce routes and stops 
• Explain and demonstrate safety procedures and safety equipment use 
• Count and verify tickets and seat reservations and record numbers of passengers boarding and disembarking; determine or facilitate seating arrangements 
• Signal transportation operators to stop or to proceed 
• Adjust window shades or seat cushions at the request of passengers 
• Transport baggage or coordinate transportation between assigned rooms, terminals, or platforms 

Key Highlights: 

• Any existing systems/ processes streamlined???? Results obtained???? Major assignments handled???? 
• Any unique initiative taken to improve customer satisfaction level? Any major accounts/clients handled??? 
• Awards/appreciation letters received???? Other relevant achievements????