Attendants Resume Samples (Text format)
- Extensive experience of XX years in heading transport department and serving as an In-charge of the administrative duties; coordinating activities of the department and supervising other personnel; ensuring that all activities done and the vehicles comply with transportation laws
- Possess overall experience in traveling and service industry; dealing with the general public; expert in answering questions and providing information about routes, schedules, and other services and programs offered by the company
- Wide expertise in all aspects of customer service; multi-lingual, possessing excellent communication skills and able to adapt to different situations in often demanding circumstances; able to manage multiple tasks and motivate and collaborate with team members to achieve results
Master of Arts,
Completed, August 2016
CBSE Marks 70%
Noida, Uttar Pradesh
June 2015 - August 2018
Noida, Uttar Pradesh
Key Result Areas:
- Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps; provide transportation information to passengers or customers
- Provide customers with information on routes, gates, prices, timetables, terminals, or concourses
- Issue and collect passenger boarding passes and transfers, tearing or punching tickets as necessary to prevent reuse; greet passengers boarding transportation equipment and announce routes and stops
- Explain and demonstrate safety procedures and safety equipment use
- Count and verify tickets and seat reservations and record numbers of passengers boarding and disembarking; determine or facilitate seating arrangements
- Signal transportation operators to stop or to proceed
- Adjust window shades or seat cushions at the request of passengers
- Transport baggage or coordinate transportation between assigned rooms, terminals, or platforms
- Any existing systems/ processes streamlined???? Results obtained???? Major assignments handled????
- Any unique initiative taken to improve customer satisfaction level? Any major accounts/clients handled???
- Awards/appreciation letters received???? Other relevant achievements????