December 2009 - November 2018
Usher / Attendant / Ticket Taker
Key Result Areas:
- Greeted patrons upon entrance to the venue; checked tickets and provide guidance to seats
- Showed patrons where to find exits, bathrooms, and concession stands
- Answeredvarious questions; ensuredall patrons' needs are met
- Seatedpatrons in an orderly fashion; helpedeject disorderly or obnoxious patrons
- Distributed programs orevent schedules; ensured everyone adheres to safety rules
- Paged individuals wanted at the box office; provided assistance to patrons with special needs
- Stamped hands or give door checks to those needing to leave early but wish to return
- Countedand recordedtickets as they are collected; handled complaints or suggestions
- Lighted the way with flashlights when patrons leave their seats
- Ensuredexit pathways are properly lit; ensurednothing is obstructing exits
- Helpedpatrons down stairs or onto ramps
Any existing systems/ processes streamlined???? Results obtained????Major assignments handled????
Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
Awards/appreciation letters received???? Other relevant achievements????