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Baggage Porters and Bellhops Resume Samples (Text format)

About Me

Baggage Porter and Bellhop

  • Adroit in delivering messages and room service orders, running errands for guests; picking up and returning items for laundry and valet service; computing and completing charge slips for services rendered, and maintaining records
  • Paging guests in hotel lobbies, dining rooms, or other areas; setting-up conference rooms, display tables, racks, or shelves, and arranging merchandise displays for sales personnel; inspecting guests' rooms to ensure that they are adequately stocked, orderly, and comfortable
  • Skilled in greeting customers, guiding them to check-in or their room and explaining amenities and services; moving luggage to and from customer's room and vehicle; bringing room service orders to customers and ensuring customer needs are met
  • Knowledge of principles and processes for providing customer/personal services including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction; understating of principles and methods for moving people or goods by air, rail, sea, or road

EDUCATION

Arts and Design, Bachelor of Arts, Completed, 2004-02-01

Aadhunik Private Industrial Training Institute

Marks 70, Division I

Noida, UP

Work Experience

2018-01-01 - Current

Baggage porter

Avignon Shipping Pvt Ltd

Noida, UP
  • Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts
  • Greet incoming guests and escort them to their rooms
  • Receive and mark baggage by completing and attaching claim checks
  • Supply guests or travelers with directions, travel information, and other information, such as available services and points of interest; provide patrons with directions to locales or attractions
  •  Assist physically challenged travelers and other guests with special needs
  • Transport guests about premises and local areas, or arrange for transportation
  • Maintain clean lobbies or entrance areas for travelers or guests
  • Deliver messages and room service orders, and run errands for guests
  • Act as part of the security team at transportation terminals, hotels, or similar establishments
  • Inspect guests' rooms to ensure that they are adequately stocked, orderly, and comfortable
  • Arrange for shipments of baggage, express mail, and parcels by providing weighing and billing services
  • Explain the operation of room features, such as locks, ventilation systems, and televisions
  • Compute and complete charge slips for services rendered and maintain records
  • Page guests in hotel lobbies, dining rooms, or other areas; set up conference rooms, display tables, racks, or shelves, and arrange merchandise displays for sales personnel

2012-10-01 - 2015-10-01

Baggage porter / Bellhops

Mariott Hotel

Delhi,
  • Arranged items for use or display; prepared administrative documents
  • Completed baggage insurance forms; maintained financial or account records
  • Explained regulations, policies, or procedures
  • Delivered items; picked up and return items for laundry and valet service
  • Arranged services or reservations for patrons
  • Inspected facilities; monitored patron activities to identify problems or potential problems
  • Provided escort or transportation; assisted individuals with special needs
  • Provided attraction or event information to patrons; handled luggage or other possessions for patrons
  • Delivered items; cleaned work areas or facilities
  • Provided escort or transportation; handled luggage or other possessions for patrons

Skills

  • Listening
  • Coordination
  • Thinking Critically
  • Reading ·
  • Communication
  • Teamwork

Languages

  • Gujarati
  • English
  • Hindi
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Baggage Porters and Bellhops Resume Sample

Baggage Porters and Bellhops Resume Sample
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