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Arvind Yadav

sec-44

Noida

noida - 201301, Uttar Pradesh

Telephone +91.01234567890

[email protected]

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About Me

Baggage Porter and Bellhop

  • Adroit in delivering messages and room service orders, and run errands for guests; picking-up and returning items for laundry and valet service; computing and completing charge slips for services rendered and maintain records
  • Paging guests in hotel lobbies, dining rooms, or other areas; setting-up conference rooms, display tables, racks, or shelves, and arrange merchandise displays for sales personnel; inspecting guests' rooms to ensure that they are adequately stocked, orderly, and comfortable
  • Skilled in greeting customers, guide them to check-in or their room and explain amenities and services; moving luggage to and from customer's room and vehicle; bringing room service orders to customers and ensure customer needs are met
  • Knowledge of principles and processes for providing customer/personal services including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction; understating of principles and methods for moving people or goods by air, rail, sea, or road

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Education

Master of Business Administration, management

ABC School

CBSE

noida, Uttar Pradesh

Completed, February 2004

Marks 70 %

Division I

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Work Experience

January 2004 - April 2007
Event Planner

abc pvt ltd

noida, Uttar Pradesh

Key Result Areas:

  • Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts
  • Greet incoming guests and escort them to their rooms
  • Receive and mark baggage by completing and attaching claim checks
  • Supply guests or travelers with directions, travel information, and other information, such as available services and points of interest; provide patrons with directions to locales or attractions
  •  Assist physically challenged travelers and other guests with special needs
  • Transport guests about premises and local areas, or arrange for transportation
  • Maintain clean lobbies or entrance areas for travelers or guests
  • Deliver messages and room service orders, and run errands for guests
  • Act as part of the security team at transportation terminals, hotels, or similar establishments
  • Inspect guests' rooms to ensure that they are adequately stocked, orderly, and comfortable
  • Arrange for shipments of baggage, express mail, and parcels by providing weighing and billing services
  • Explain the operation of room features, such as locks, ventilation systems, and televisions
  • Compute and complete charge slips for services rendered and maintain records
  • Page guests in hotel lobbies, dining rooms, or other areas; set-up conference rooms, display tables, racks, or shelves, and arrange merchandise displays for sales personnel

Key Highlights:

  • Any existing systems/ processes streamlined???? Results obtained???? Major assignments handled????
  • Any unique initiative taken to improve customer satisfaction level? Any major accounts/clients handled???
  • Awards/appreciation letters received???? Other relevant achievements????
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Training and Certifications

  • Arvind Yadav, abc institute, 2009
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Computer Proficiency

Operating Systems
  • window
Software
  • Todo.vu
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Languages

  • Hindi
  • English
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Personal Interests

Exhibiting a desire to experience new cultures and environments—especially if your role would involve working with foreign colleagues, partners or clients—can really help your resume shine.

Personal Details

  • Father’s Name:Mr. Arvind Yadav
  • Birthday:March 14, 1994
  • Gender:Male
  • Marital Status:Single
  • Nationality:Indian
Arvind Yadav

sec-44

Noida

noida - 201301, Uttar Pradesh

Telephone +91.01234567890

[email protected]

References

U72627 U72627

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