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Baggage Porters and Bellhops Resume Samples (Text format)

About Me

Baggage Porter and Bellhop

Adroit in delivering messages and room service orders, running errands for guests; picking up and returning items for laundry and valet service; computing and completing charge slips for services rendered, and maintaining records
Paging guests in hotel lobbies, dining rooms, or other areas; setting-up conference rooms, display tables, racks, or shelves, and arranging merchandise displays for sales personnel; inspecting guests' rooms to ensure that they are adequately stocked, orderly, and comfortable
Skilled in greeting customers, guiding them to check-in or their room and explaining amenities and services; moving luggage to and from customer's room and vehicle; bringing room service orders to customers and ensuring customer needs are met
Knowledge of principles and processes for providing customer/personal services including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction; understating of principles and methods for moving people or goods by air, rail, sea, or road

EDUCATION

Arts and Design, Bachelor of Arts, Completed, 2004-02-01

Aadhunik Private Industrial Training Institute

– Marks 70, Division I

Noida, UP

Work Experience

2018-01-01 - Current

Baggage porter

Avignon Shipping Pvt Ltd

Noida, UP

Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts
Greet incoming guests and escort them to their rooms
Receive and mark baggage by completing and attaching claim checks
Supply guests or travelers with directions, travel information, and other information, such as available services and points of interest; provide patrons with directions to locales or attractions
Assist physically challenged travelers and other guests with special needs
Transport guests about premises and local areas, or arrange for transportation
Maintain clean lobbies or entrance areas for travelers or guests
Deliver messages and room service orders, and run errands for guests
Act as part of the security team at transportation terminals, hotels, or similar establishments
Inspect guests' rooms to ensure that they are adequately stocked, orderly, and comfortable
Arrange for shipments of baggage, express mail, and parcels by providing weighing and billing services
Explain the operation of room features, such as locks, ventilation systems, and televisions
Compute and complete charge slips for services rendered and maintain records
Page guests in hotel lobbies, dining rooms, or other areas; set up conference rooms, display tables, racks, or shelves, and arrange merchandise displays for sales personnel

2012-10-01 - 2015-10-01

Baggage porter / Bellhops

Mariott Hotel

Delhi,

Arranged items for use or display; prepared administrative documents
Completed baggage insurance forms; maintained financial or account records
Explained regulations, policies, or procedures
Delivered items; picked up and return items for laundry and valet service
Arranged services or reservations for patrons
Inspected facilities; monitored patron activities to identify problems or potential problems
Provided escort or transportation; assisted individuals with special needs
Provided attraction or event information to patrons; handled luggage or other possessions for patrons
Delivered items; cleaned work areas or facilities
Provided escort or transportation; handled luggage or other possessions for patrons

Skills

Listening
Coordination
Thinking Critically
Reading ·
Communication
Teamwork

Languages

Gujarati
English
Hindi

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