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Baggage Porters And Bellhops - Free Resume Sample

(Shri says don't be fooled, quality is more important than quantity)

What do you do, what is your job?

(Shri says, "success is dependent on effort and doing what's right")

ARVIND RAWAT

Contact: 999999999 | E-Mail: [email protected]


An Accomplished Professional

Extensive experience of XX years in supplying guests or travelers with directions, travel information, and other information, such as available services and points of interest; explaining the operation of room features, such as locks, ventilation systems, and televisions.


PROFILE SUMMARY

  • Adroit in delivering messages and room service orders, and run errands for guests; picking-up and returning items for laundry and valet service; computing and completing charge slips for services rendered and maintain records
  • Paging guests in hotel lobbies, dining rooms, or other areas; setting-up conference rooms, display tables, racks, or shelves, and arrange merchandise displays for sales personnel; inspecting guests' rooms to ensure that they are adequately stocked, orderly, and comfortable
  • Skilled in greeting customers, guide them to check-in or their room and explain amenities and services; moving luggage to and from customer's room and vehicle; bringing room service orders to customers and ensure customer needs are met
  • Knowledge of principles and processes for providing customer/personal services including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction; understating of principles and methods for moving people or goods by air, rail, sea, or road

ORGANIZATIONAL EXPERIENCE

Since MM YY | XYZ Ltd, Delhi | Baggage Porter and Bellhop
Key Result Areas:
  • Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts
  • Greet incoming guests and escort them to their rooms
  • Receive and mark baggage by completing and attaching claim checks
  • Supply guests or travelers with directions, travel information, and other information, such as available services and points of interest; provide patrons with directions to locales or attractions
  • Assist physically challenged travelers and other guests with special needs
  • Transport guests about premises and local areas, or arrange for transportation
  • Maintain clean lobbies or entrance areas for travelers or guests
  • Deliver messages and room service orders, and run errands for guests
  • Act as part of the security team at transportation terminals, hotels, or similar establishments
  • Inspect guests' rooms to ensure that they are adequately stocked, orderly, and comfortable
  • Arrange for shipments of baggage, express mail, and parcels by providing weighing and billing services
  • Explain the operation of room features, such as locks, ventilation systems, and televisions
  • Compute and complete charge slips for services rendered and maintain records
  • Page guests in hotel lobbies, dining rooms, or other areas; set-up conference rooms, display tables, racks, or shelves, and arrange merchandise displays for sales personnel
Key Highlights:
  • Any existing systems/ processes streamlined???? Results obtained????
  • Major assignments handled????
  • Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
  • Awards/appreciation letters received???? Other relevant achievements????
MM YY – MM YY | ABCD Ltd, Delhi | Baggage Porter and Bellhop
Key Result Areas:
  • Arranged items for use or display; prepared administrative documents
  • Completed baggage insurance forms; maintained financial or account records
  • Explained regulations, policies, or procedures
  • Delivered items; picked up and return items for laundry and valet service
  • Arranged services or reservations for patrons
  • Inspected facilities; monitored patron activities to identify problems or potential problems
  • Provided escort or transportation; assisted individuals with special needs
  • Provided attraction or event information to patrons; handled luggage or other possessions for patrons
  • Delivered items; cleaned work areas or facilities
  • Provided escort or transportation; handled luggage or other possessions for patrons
Key Highlights:
  • Any existing systems/ processes streamlined???? Results obtained????
  • Major assignments handled????
  • Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
  • Awards/appreciation letters received???? Other relevant achievements????

EDUCATION

YYYY BA from ABC College, Delhi

TECHNICAL PURVIEW

  • MS Office – Word, Excel & PowerPoint
  • Internet Applications

PERSONAL DETAILS

Date of Birth: 01st October 1981 | Languages Known: English & Hindi

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