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Travel Agents Resume Samples (Text format)

About Me

Travel Agents

Customer service-oriented Travel Agent with exceptional exposure in Travel and Tourism industries; possesses expertise in strategic partnership identification and development event planning and travel coordination
Extensive experience of XX years in suggesting to customers the most cost-effective travel mode within established corporate travel policy; complying with company-established guidelines, procedures, and standards in the customer service area.
Highly organized and able to plan and sell complete and partial packages for our clients, including transportation, accommodations, insurance, tours, and other travel services; ability to discern the best and most compatible options for accommodations, transportation, travel dates, etc. while remaining on budget
Strong working knowledge of all relevant information regarding the client’s destination and a willingness to help them prepare (e.g. need for local guides, important local customs, needed maps, local laws, and regulations, etc.); ability to book transportation, reservations, tours, etc. and collect payments
Significant knowledge of geography; ability to work efficiently under pressure; well-organized, with great time management skills; in-depth knowledge about local and world history; thirst for adventure and challenge; basic photography and first aid skills

EDUCATION

Tourism , Master of Arts, Completed, 2006-05-01

Amity University

– Marks null,

Delhi,

Work Experience

2017-06-01 - Current

Travel Agent

Medivision Infomedia Private Limited

Delhi,

Research various destinations; plan and organize travels by booking tickets and accommodation, securing rental transportation,etc.; use promotional techniques and offer different services and offerings
Inform clients and provide useful travel material (guides, maps, event programs, etc.)
Collect deposits and balances; suggest suitable travel options that best suite clients' needs
Keep learning about latest industry trends; track KPIs and prepare KPI reports
Research destination and travel prices, customs, weather conditions, reviews etc.
Research and study clients’ specifications and wishes; suggest suitable travel options that best suite clients' needs
Make arrangements for tours, including but not limited to tourist attractions, transport, accommodation, and car rentals; provide advice on destinations and packages to tourists
Provide inputs/recommendations on tour and vacation packages being planned by the company
Make hotel and restaurant visits to improve accuracy on the information held by the travel agency such as cleanliness, range of services/facilities so that it can appropriately make recommendations to its clients
Get accurate and up to date fees and charges from hotels and various tourist attractions
Attend to client’s queries made both on the phone and via the Internet
Provide recommendations on how the company website can be improved for ease of use, completeness, and marketability, if and when necessary
Check weather conditions and forecasts; coordinate with local government bodies for this purpose and during emergency cases; do other errands or and chores assigned by supervisor from time to time

2009-10-01 - 2016-11-01

Travel Executive

Tripszoo Travelhub Private Limited

Delhi,

Involved in planning and selling transportation, accommodations, insurance, and other travel services
Cooperated with clients to determine their needs and advise them of appropriate destinations, modes of transportation, travel dates, costs, and accommodations
Provided relevant information, brochures, and publications (guides, local customs, maps, regulations, events, etc.) to travelers; booked transportation, make hotel reservations, and collect payment/fees
Used promotional techniques and prepared promotional materials to sell itinerary tour packages
Dealt with occurring travel problems, complaints, or refunds
Attended travel seminars to remain updated with tourism trends
Entered data into our software and maintain client files; networked with tour operators
Maintained statistical and financial records; met profit and sales targets
Provided customer support for clients; prepared travel itinerary for clients
Acted as liaison between airline companies and customer
Trained new employees on customer service and upselling; arranged accommodations for clients

Skills

Travel Research
Travel Insurance
Special Needs Travelers
Overseas Tours
Itineraries
Hotel Accommodations
Executive Travel
Team Oversight
Conflict Resolution
Travel Arrangements

Languages

English
Hindi

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