About Me
Counter and Rental Professional
- Extensive experience of XX years in calculating charges for services or merchandise and receive payments; preparing goods for rental, display or purchase; suggesting and provide advices on an extensive variety of services and products
- Understanding requirements of customers, welcome customers and discuss the quality, type, and quantity of goods for rent; maintaining records of transactions and customers entering the company; preparing rental forms attaining customer signature and assess required licenses
- Adept in examining, receiving and tagging articles to be cleaned, modified, repaired, and sorted; evaluating and regulating rental items to meet requirements of customers; maintaining records of rented items and keep rest of the items back
- Instrumental in providing information about rental items such as operation, availability or description; counseling customers the use of commodities and explain the care to be taken; distributing equipment to participants in recreational activities or sporting events
Education
Bachelor of Business Administration, management
ABC School
CBSE
noida, Uttar Pradesh
Completed, March 2001
Marks 70 %
Division I
Work Experience
October 2004 - September 2009
Event Planner
abc pvt ltd
noida, Uttar Pradesh
Key Result Areas:
- Greet customers and discuss the type, quality, and quantity of merchandise sought for rental
- Compute charges for merchandise or services and receive payments
- Answer telephones to provide information and receive orders
- Provide information about rental items, such as availability, operation, or description
- Rent items, arrange for provision of services to customers, and accept returns
- Inspect and adjust rental items to meet needs of customer
- Explain rental fees, policies, and procedures
- Prepare rental forms, obtaining customer signature and other information, such as required licenses
- Keep records of transactions and of the number of customers entering an establishment
- Reserve items for requested times and keep records of items rented
- Recommend and provide advice on a wide variety of products and services
- Receive orders for services, such as rentals, repairs, dry cleaning, and storage
- Prepare merchandise for display or for purchase or rental
- Advise customers on use and care of merchandise
- Receive, examine, and tag articles to be altered, cleaned, stored, or repaired
- Allocate equipment to participants in sporting events or recreational activities
- Evaluate customer satisfaction with all products and services and work to solve any problems or concerns customers express
- Explain rental options for hourly, daily and weekly rates as well as our full rental terms
- Review all incoming paperwork from customers to ensure completeness and accuracy and maintain records of all rentals
- Locate rental items for customers and restore all returned items to the proper storage area, making sure they are clean and ready for the next customer to use
Key Highlights:
- Any existing systems/ processes streamlined???? Results obtained???? Major assignments handled????
- Any unique initiative taken to improve customer satisfaction level? Any major accounts/clients handled???
- Awards/appreciation letters received???? Other relevant achievements????
Training and Certifications
- Arvind Yadav, abc institute, 2003
Computer Proficiency
Operating Systems
- window
Software
- Todo.vu
Languages
- Hindi
- English
Personal Interests
Exhibiting a desire to experience new cultures and environments—especially if your role would involve working with foreign colleagues, partners or clients—can really help your resume shine.
Personal Details
- Father’s Name:Mr. Arvind Yadav
- Birthday:April 05, 1995
- Gender:Female
- Marital Status:Single
- Nationality:India
Declaration
Arvind Yadav
noida , Uttar Pradesh
May 25, 2019
