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Key Result Areas:

• Provide tourists with assistance in obtaining permits and documents such as visas, passports, and health certificates, and in converting currency
• Sell or rent equipment, clothing, and supplies related to expeditions
• Sell travelpackages; set up camps, and prepare meals for tour group members
• Arrange for tour or expedition details such as accommodations, transportation, equipment, and the availability of medical personnel
• Attend to special needs of tour participants; give advice on sightseeing and shopping
• Lead individuals or groups to tour site locations and describe points of interest
• Plan tour itineraries, applying knowledge of travel routes and destination sites
• Resolve any problems with itineraries, service, or accommodations
• Verify amounts and quality of equipment prior to expeditions or tours
• Administer first aid to injured group participants
• Evaluate services received on the tour, and report findings to tour organizers
• Explain hunting and fishing laws to groups in order to ensure compliance
• Instruct novices in climbing techniques, mountaineering, and wilderness survival, and demonstrate use of hunting, fishing, and climbing equipment

Key Highlights:

• Any existing systems/ processes streamlined???? Results obtained????Majorassignments handled????
• Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
• Awards/appreciation letters received???? Other relevant achievements????

Key Result Areas:

• Organizedtravel by groups or individuals in coaches, cars or on foot
• Lookedfor an area that can generally be of great interest to a group or a particular group of people
• Communicate with the group/s or their representative/s about the details of the tour –assembly time and place, destination, accommodation, transportation, immigration concerns and costs
• Arrangedthe necessary permits or letters of communication to the area of destination before the tour
• Finalizedall the details with the tour group or their representative
• Offeredspecialist knowledge on subjects like history, arts and sciences, designs and architecture
• Made sure all the members of the tour group follow theschedules set

Key Highlights:

• Any existing systems/ processes streamlined???? Results obtained????Major assignments handled????
• Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
• Awards/appreciation letters received???? Other relevant achievements????