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Maids And Housekeeping - Free Resume Sample

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ARVIND RAWAT

Contact: 999999999 | E-Mail: [email protected]


An Accomplished Professional - Housekeeping

Competent and dependable housekeeper with experience in large hotels; valued for impeccable standards in maintaining a clean, sanitized, tidy and pleasant environment for hotel guests and clients; skilled at selecting the best tools and methods for all cleaning jobs


PROFILE SUMMARY

  • Extensive experience of XX years in performing a variety of cleaning activities such as sweeping, mopping,dusting and polishing; ensuring all rooms are cared for and inspected according to standards; protecting equipment and make sure there are no inadequacies
  • Adhere strictly to rules regarding health and safety and be aware of any company-related practices; dealing with reasonable complaints/requests with professionalism and patience; checking stocking levels of all consumables and replace when appropriate
  • Extremely organized and efficient in room arrangement and cleaning; mindful and respectful of privacy concerns of guests; knowledge of proper usage of various household and commercial cleaning products; commitment to keeping with high sanitary standards
  • In-depth knowledge of cleaning machinery, washing machines, and dishwashers; excellent organizational and time management skills; ability to work independently or in a team environment; committed to cultivating relationships with clients; flexible and adaptable to change
Key Expertise:
  • Daily & Deep Cleaning
  • Carpet Cleaning & Wood Floor Polishing
  • Dusting & Polishing
  • Window Treatment Cleaning
  • Steam Cleaning
  • Clothes Laundering & Ironing
  • Vacuuming & Mopping
  • Furniture & Upholstery Cleaning
  • Kitchen & Bath Cleaning
  • Room Tidying & Organizing
  • Countertop, Appliance & Grout Cleaning
  • Silver Polishing

  • ORGANIZATIONAL EXPERIENCE

    Since MM YY | XYZ Ltd, Delhi | Maid and Housekeeper
    Key Result Areas:
    • Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms and other work areas so that health standards are met
    • Clean rugs, carpets, upholstered furniture, and/or draperies, using vacuum cleaners and/or shampooers
    • Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas
    • Care for children and/or elderly persons by overseeing their activities, providing companionship, and assisting them with dressing, bathing, eating, and other needs
    • Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts
    • Purchase or order groceries and household supplies to keep kitchens stocked, and record expenditures
    • Run errands such as taking laundry to the cleaners and buying groceries
    • Sweep, scrub, wax, and/or polish floors, using brooms, mops, and/or powered scrubbing and waxing machines
    • Dust and polish furniture and equipment
    • Keep storage areas and carts well-stocked, clean, and tidy
    • Polish silver accessories and metalwork such as fixtures and fittings
    • Remove debris from driveways, garages, and swimming pool areas
    • Replace light bulbs
    • Replenish supplies such as drinking glasses, linens, writing supplies, and bathroom items
    • Sort clothing and other articles, load washing machines, and iron and fold dried items
    • Sort, count, and mark clean linens, and store them in linen closets
    • Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary
    • Assign duties to other staff and give instructions regarding work methods and routines
    • Deliver television sets, ironing boards, baby cribs, and rollaway beds to guests' rooms
    • Disinfect equipment and supplies, using germicides or steam-operated sterilizers
    • Hang draperies, and dust window blinds; move and arrange furniture, and turn mattresses
    • Observe precautions required to protect hotel and guest property, and report damage, theft, and found articles to supervisors; request repair services and wait for repair workers to arrive
    • Plan menus, and cook and serve meals and refreshments following employer's instructions or own methods.
    • Prepare rooms for meetings, and arrange decorations, media equipment, and furniture for social or business functions
    • Wash dishes and clean kitchens, cooking utensils, and silverware
    Key Highlights:
    • Any existing systems/ processes streamlined???? Results obtained????
    • Major assignments handled????
    • Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
    • Awards/appreciation letters received???? Other relevant achievements????
    MM YY – MM YY | ABCD Ltd, Delhi | Maid and Housekeeper
    Key Result Areas:
    • Clean and tidy all areas to the standard cleanliness within time limits
    • Delivered excellent customer service; created daily job lists and record all serviced rooms
    • Maintained equipment in good condition; reported on any shortages, damages or security issues
    • Handled reasonable guests complaints/requests and inform others when required
    • Checked stocking levels of all consumables; clean, mop, sweep and polish floors
    • Complied with health and safety regulation and act in line with company policies and licensing laws
    • Provided heavy, extensive daily cleaning and sanitary services; vacuum carpets
    • Sanitized guest rooms and bathrooms; changed bed sheets, towels and toiletries
    • Maintained facility in clean and sanitary condition; dusted furniture, fixtures, windows, etc.
    • Moped floors in guest rooms and bathrooms daily
    Key Highlights:
    • Any existing systems/ processes streamlined???? Results obtained????
    • Major assignments handled????
    • Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
    • Awards/appreciation letters received???? Other relevant achievements????

    EDUCATION

    YYYY BA from ABC College, Delhi
    Course: Personality Development Training

    TECHNICAL PURVIEW

    • MS Office – Word, Excel & PowerPoint
    • Internet Applications

    PERSONAL DETAILS

    Date of Birth: 01st October 1981 | Languages Known: English & Hindi

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