Maids and HouseKeeping Resume Sample

Key Result Areas:

• Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms and other work areas so that health standards are met
• Clean rugs, carpets, upholstered furniture, and/or draperies, using vacuum cleaners and/or shampooers
• Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas
• Care for children and/or elderly persons by overseeing their activities, providing companionship, and assisting them with dressing, bathing, eating, and other needs
• Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts
• Purchase or order groceries and household supplies to keep kitchens stocked, and record expenditures
• Run errands such as taking laundry to the cleaners and buying groceries
• Sweep, scrub, wax, and/or polish floors, using brooms, mops, and/or powered scrubbing and waxing machines
• Dust and polish furniture and equipment
• Keep storage areas and carts well-stocked, clean, and tidy
• Polish silver accessories and metalwork such as fixtures and fittings
• Remove debris from driveways, garages, and swimming pool areas
• Replace light bulbs
• Replenish supplies such as drinking glasses, linens, writing supplies, and bathroom items
• Sort clothing and other articles, load washing machines, and iron and fold dried items
• Sort, count, and mark clean linens, and store them in linen closets
• Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary
• Assign duties to other staff and give instructions regarding work methods and routines
• Deliver television sets, ironing boards, baby cribs, and rollaway beds to guests' rooms
• Disinfect equipment and supplies, using germicides or steam-operated sterilizers
• Hang draperies, and dust window blinds; move and arrange furniture, and turn mattresses
• Observe precautions required to protect hotel and guest property, and report damage, theft, and found articles to supervisors; request repair services and wait for repair workers to arrive
• Plan menus, and cook and serve meals and refreshments following employer's instructions or own methods.
• Prepare rooms for meetings, and arrange decorations, media equipment, and furniture for social or business functions
• Wash dishes and clean kitchens, cooking utensils, and silverware

Key Highlights:

• Any existing systems/ processes streamlined???? Results obtained???? Major assignments handled????
• Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
• Awards/appreciation letters received???? Other relevant achievements????

Key Result Areas:

• Clean and tidy all areas to the standard cleanliness within time limits
• Delivered excellent customer service; created daily job lists and record all serviced rooms
• Maintained equipment in good condition; reported on any shortages, damages or security issues
• Handled reasonable guests complaints/requests and inform others when required
• Checked stocking levels of all consumables; clean, mop, sweep and polish floors
• Complied with health and safety regulation and act in line with company policies and licensing laws
• Provides heavy, extensive daily cleaning and sanitary services; vacuum carpets
• Sanitizedguest rooms and bathrooms; changed bed sheets, towels and toiletries
• A maintained facility in a clean and sanitary condition; dusted furniture, fixtures, windows, etc.
• Moped floors in guest rooms and bathrooms daily

Key Highlights: 

• Any existing systems/ processes streamlined???? Results obtained????Major assignments handled????
• Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled??? 
• Awards/appreciation letters received???? Other relevant achievements????