Secretary Resume Sample

Key Result Areas:

• Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data,
• and graphics
• Organize work by reading and routing correspondence; collect information; initiate telecommunications
• Maintain department schedule by maintaining calendars for department personnel; arrange meetings, conferences,
• teleconferences, and travel
• Complete requests by greeting customers, in person or on the telephone; answer or refer inquiries
• Maintain customer confidence and protects operations by keeping information confidential
• Prepare reports by collecting information
• Maintain office supplies inventory by checking stock to determine inventory level; anticipate needed supplies; placing
• and expediting orders for supplies; verify receipt of supplies
• Keep equipment operational by following manufacturer instructions and established procedures
• Secure information by completing database backups

Key Highlights:

• Any existing systems/ processes streamlined???? Results obtained????
• Major assignments handled????
• Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
• Awards/appreciation letters received???? Other relevant achievements????

Key Result Areas:

• Answered phone calls and redirected them when necessary
• Managed the daily/weekly/monthly agenda and arranged new meetings and appointments
• Prepared and disseminated correspondence, memos and forms
• Filed and updated contact information of employees, customers, suppliers and external partners
• Supported and facilitated the completion of regular reports
• Developed and maintained a filing system
• Checked frequently the levels of office supplies and place appropriate orders
• Made travel arrangements; documented expenses and hand in reports

Key Highlights:

• Any existing systems/ processes streamlined???? Results obtained????
• Major assignments handled????
• Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
• Awards/appreciation letters received???? Other relevant achievements????