Office Assistant Resume Sample

Key Result Areas:

• Maintain office operations by receiving and distributing communications; maintaining supplies and equipment; pick-up and deliver items; serving customers
• Answer telephone calls for the purpose of screening calls, transferring calls, responding to inquiries and/or taking messages
• Assist with processing of documents, forms, mailings, and materials for the purpose of disseminating information to appropriate parties
• Collect payments for a variety of events (e.g. fines, fees, and fund raisers, etc.) for the purpose of completing transactions and/or securing funds
• Distribute materials (e.g. mail, checks, supplies, messages, testing materials, etc.) for the purpose of ensuring delivery to addressee
• Maintain inventory of supplies and materials (e.g. forms, office supplies, textbooks, etc.) for the purpose of ensuring items’ availability
• Maintain student attendance records for the purpose of ensuring accurate tracking and documentation of student attendance
• Prepare standardized documents (e.g. form letters and memos, calendars, bulletins, purchase orders, field trips, attendance reports, work orders, etc.) for the purpose of communicating information to other parties
• Process Independent Studies paperwork (e.g. tracks paper work, checks for signatures, etc.) for the purpose of ensuring the accuracy and completion of the documents before submitting them for approval.

Key Highlights:

• Any existing systems/ processes streamlined???? Results obtained????
• Major assignments handled????
• Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
• Awards/appreciation letters received???? Other relevant achievements????

Key Result Areas:

• Organized office and assisted associates in ways that optimize procedures
• Sorted and distributed communications in a timely manner
• Created and updated records ensuring accuracy and validity of information
• Scheduled and planned meetings and appointments; monitored level of supplies and handle shortages
• Resolved office-related malfunctions and respond to requests or issues
• Coordinated with other departments to ensure compliance with established policies
• Maintained trusting relationships with suppliers, customers and colleagues

Key Highlights:

• Any existing systems/ processes streamlined???? Results obtained????
• Major assignments handled????
• Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
• Awards/appreciation letters received???? Other relevant achievements????