Seasoned & versatile management professional with cross-functional experience of XX years in providing senior-level office support work, requiring independent work decisions for complex clerical functions or processes,involving familiarity of specialized terminology and/or software
PROFILE SUMMARY
Thorough understanding of office management procedures; involved in forwarding information by receiving and distributing communications; collecting and mailing correspondence; copying information
Adept in maintaining supplies by checking stock to determine inventory levels; anticipating requirements; placing and expediting orders; verifying receipt; stocking items; delivering supplies to work stations.
Serving customers by answering questions; forwarding messages; confirming customer orders; keeping customers informed of order status; maintaining and updating filing system for the department
Deliberately enhances organization reputation by accepting ownership for accomplishing new and different requests;exploring opportunities to add value to job accomplishments.
Ability to write clearly and help with word processing when necessary; warm personality with strong communication skills; ability to work well under limited supervision; great communication skills
ORGANIZATIONAL EXPERIENCE
Since MM YY | XYZ Ltd, Delhi | Senior Office Assistant
Key Result Areas:
Maintain office operations by receiving and distributing communications; maintaining supplies and equipment;pick-up and deliver items; serving customers
Answer telephone calls for the purpose of screening calls, transferring calls, responding to inquiries and/or taking messages
Assist with processing of documents, forms, mailings, and materials for the purpose of disseminating information to appropriate parties
Collect payments for a variety of events (e.g. fines, fees, and fund raisers, etc.) for the purpose of completing transactions and/or securing funds
Distribute materials (e.g. mail, checks, supplies, messages, testing materials, etc.) for the purpose of ensuring delivery to addressee
Maintain inventory of supplies and materials (e.g. forms, office supplies, textbooks, etc.) for the purpose of ensuring items’ availability
Maintain student attendance records for the purpose of ensuring accurate tracking and documentation of student attendance
Prepare standardized documents (e.g. form letters and memos, calendars, bulletins, purchase orders, field trips, attendance reports, work orders, etc.) for the purpose of communicating information to other parties
Process Independent Studies paperwork (e.g. tracks paper work, checks for signatures, etc.) for the purpose of ensuring the accuracy and completion of the documents before submitting them for approval
Key Highlights:
Any existing systems/ processes streamlined???? Results obtained????
Major assignments handled????
Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
Awards/appreciation letters received???? Other relevant achievements????
MM YY – MM YY | ABCD Ltd, Delhi | Office Assistant
Key Result Areas:
Organized office and assisted associates in ways that optimize procedures
Sorted and distributed communications in a timely manner
Created and updated records ensuring accuracy and validity of information
Scheduled and planned meetings and appointments; monitored level of supplies and handle shortages
Resolved office-related malfunctions and respond to requests or issues
Coordinated with other departments to ensure compliance with established policies
Maintained trusting relationships with suppliers, customers and colleagues
Key Highlights:
Any existing systems/ processes streamlined???? Results obtained????
Major assignments handled????
Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
Awards/appreciation letters received???? Other relevant achievements????
EDUCATION
YYYY
M.Com. from ABC College, Delhi
YYYY
B.Com. from ABC College, Delhi
TECHNICAL PURVIEW
MS Office – Word, Excel & PowerPoint
Internet Applications
PERSONAL DETAILS
Date of Birth: 01st October 1981 | Languages Known: English & Hindi
