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noida, Uttar Pradesh

[email protected]

+91.01234567890

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TRAINING & CERTIFICATONS

  • Arvind Yadav/Project Management Professional, abc institute, 2011
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SKILLS

Core Competencies: | Verbal and Written Communication Skills | Professional Personal Presentation | Customer Service Orientation | Information Management | Organizing and Planning | Attention to Detail | Initiative | Reliability | Stress Tolerance |

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Computer Proficiency

Operating Systems

Softwares

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LANGUAGES

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PERSONAL INTERESTS

Exhibiting a desire to experience new cultures and environments—especially if your role would involve working with foreign colleagues, partners or clients—can really help your resume shine.

PERSONAL INFORMATION

  • 03/03/2004

Arvind

Yadav

Receptionist

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about meABOUT ME

  • Seasoned & versatile management professional with cross-functional experience of XX years in performing administrative tasks, such as answering phones, receiving visitors, and providing general information about their organization to the public and customers
  • Skilled in preparing correspondence and documents; updating databases; organizing mailings; preparing and maintaining spreadsheets; scheduling and following-up on appointments; knowledge of administrative and clerical procedures; understanding computers and relevant software applications
  • Expert in diary management and management of meeting rooms; experience in handling event coordination, both internally and externally; handling queries and complaints via phone, email and general correspondence; greeting all visitors; Transferring calls as necessary
  • Adept in managing office supplies such as stationery, equipment and furniture; performing ad-hoc administration duties; maintaining office services as required (such as cleaners and maintenance companies); receiving and dispatching deliveries; assisting with mail as required

Core Competencies: | Verbal and Written Communication Skills | Professional Personal Presentation | Customer Service Orientation | Information Management | Organizing and Planning | Attention to Detail | Initiative | Reliability | Stress Tolerance |

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EDUCATION

ABC School

Completed
March 2001

management, Master of Business Administration

CBSEMarks 70%

noida, Uttar Pradesh

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WORK EXPERIENCE

Receptionist

June 2003 - June 2007

abc pvt ltd

Key Result Areas:

 

  • Schedule appointments; greeting clients and visitors with a positive, helpful attitude
  • Assist clients in finding their way around the office
  • Announce clients as necessary; helping maintain workplace security by issuing, checking and collecting badges as
  • necessary and maintaining visitor logs
  • Assist with a variety of administrative tasks including copying, faxing, taking notes and making travel plans
  • Prepare meeting and training rooms
  • Answer phones in a professional manner, and routing calls as necessary
  • Assist colleagues with administrative tasks
  • Perform ad-hoc administrative duties
  • Answer, forward, and screen phone calls
  • Sort and distribute mail; provide excellent customer service
  • Hiring, managing and developing the junior administrative team

Key Highlights:
 

  • Any existing systems/ processes streamlined???? Results obtained????
  • Major assignments handled????
  • Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
  • Awards/appreciation letters received???? Other relevant achievements????

Receptionist

July 2008 - Current

ABCD Ltd

Key Result Areas:

 

  • Greeted and welcomed guests as soon as they arrive at the office; directed visitors to the appropriate person & office
  • Answered, screened and forwarded incoming phone calls
  • Ensured reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and
  • brochures); provided basic and accurate information in-person and via phone/email
  • Received, sorted and distributed daily mail/deliveries
  • Maintained office security by following safety procedures and controlling access via the reception desk (monitor
  • logbook, issue visitor badges)
  • Ordered front office supplies and keep inventory of stock; updated calendars and schedule meetings
  • Arranged travel and accommodations, and prepare vouchers; kept updated records of office expenses and costs
  • Performed other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Key Highlights:

 

  • Any existing systems/ processes streamlined???? Results obtained????
  • Major assignments handled????
  • Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
  • Awards/appreciation letters received???? Other relevant achievements????

DECLARATION

Arvind Yadav

U72627 U72627

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