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Receptionist - Free Resume Sample

(Shri says don't be fooled, quality is more important than quantity)

What do you do, what is your job?

(Shri says, "success is dependent on effort and doing what's right")

ARVIND RAWAT

Contact: 999999999 | E-Mail: [email protected]


An Experienced Receptionist

Skilled in attending visitors and dealing with inquiries on the phone and face to face; supplying information regarding the organization to the general public, clients and customers


PROFILE SUMMARY

  • Seasoned & versatile management professional with cross-functional experience of XX years in performing administrative tasks, such as answering phones, receiving visitors, and providing general information about their organization to the public and customers
  • Skilled in preparing correspondence and documents; updating databases; organizing mailings; preparing and maintaining spreadsheets; scheduling and following-up on appointments; knowledge of administrative and clerical procedures; understanding computers and relevant software applications
  • Expert in diary management and management of meeting rooms; experience in handling event coordination, both internally and externally; handling queries and complaints via phone, email and general correspondence; greeting all visitors; Transferring calls as necessary
  • Adept in managing office supplies such as stationery, equipment and furniture; performing ad-hoc administration duties; maintaining office services as required (such as cleaners and maintenance companies); receiving and dispatching deliveries; assisting with mail as required

Core Competencies:| Verbal and Written Communication Skills | Professional Personal Presentation | Customer Service Orientation | Information Management | Organizing and Planning | Attention to Detail | Initiative | Reliability | Stress Tolerance |


ORGANIZATIONAL EXPERIENCE

Since MM YY | XYZ Ltd, Delhi | Receptionist
Key Result Areas:
  • Schedule appointments; greeting clients and visitors with a positive, helpful attitude
  • Assist clients in finding their way around the office
  • Announce clients as necessary; helping maintain workplace security by issuing, checking and collecting badges as necessary and maintaining visitor logs
  • Assist with a variety of administrative tasks including copying, faxing, taking notes and making travel plans
  • Prepare meeting and training rooms
  • Answer phones in a professional manner, and routing calls as necessary
  • Assist colleagues with administrative tasks
  • Perform ad-hoc administrative duties
  • Answer, forward, and screen phone calls
  • Sort and distribute mail; provide excellent customer service
  • Hiring, managing and developing the junior administrative team
Key Highlights:
  • Any existing systems/ processes streamlined???? Results obtained????
  • Major assignments handled????
  • Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
  • Awards/appreciation letters received???? Other relevant achievements????
MM YY – MM YY | ABCD Ltd, Delhi | Receptionist
Key Result Areas:
  • Greeted and welcomed guests as soon as they arrive at the office; directed visitors to the appropriate person & office
  • Answered, screened and forwarded incoming phone calls
  • Ensured reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures); provided basic and accurate information in-person and via phone/email
  • Received, sorted and distributed daily mail/deliveries
  • Maintained office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
  • Ordered front office supplies and keep inventory of stock; updated calendars and schedule meetings
  • Arranged travel and accommodations, and prepare vouchers; kept updated records of office expenses and costs
  • Performed other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Key Highlights:
  • Any existing systems/ processes streamlined???? Results obtained????
  • Major assignments handled????
  • Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
  • Awards/appreciation letters received???? Other relevant achievements????

EDUCATION

YYYY M.Com. from ABC College, Delhi
YYYY B.Com. from ABC College, Delhi

TECHNICAL PURVIEW

  • MS Office – Word, Excel & PowerPoint
  • Internet Applications

PERSONAL DETAILS

Date of Birth: 01st October 1981 | Languages Known: English & Hindi

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