About Me
Receptionist
- Seasoned & versatile management professional with cross-functional experience of XX years in performing administrative tasks, such as answering phones, receiving visitors, and providing general information about their organization to the public and customers
- Skilled in preparing correspondence and documents; updating databases; organizing mailings; preparing and maintaining spreadsheets; scheduling and following-up on appointments; knowledge of administrative and clerical procedures; understanding computers and relevant software applications
- Expert in diary management and management of meeting rooms; experience in handling event coordination, both internally and externally; handling queries and complaints via phone, email and general correspondence; greeting all visitors; Transferring calls as necessary
- Adept in managing office supplies such as stationery, equipment and furniture; performing ad-hoc administration duties; maintaining office services as required (such as cleaners and maintenance companies); receiving and dispatching deliveries; assisting with mail as required
Core Competencies: | Verbal and Written Communication Skills | Professional Personal Presentation | Customer Service Orientation | Information Management | Organizing and Planning | Attention to Detail | Initiative | Reliability | Stress Tolerance |
Education
Master of Business Administration, management
ABC School
CBSE
noida, Uttar Pradesh
Completed, March 2001
Marks 70 %
Work Experience
June 2003 - June 2007
Receptionist
abc pvt ltd
noida, Uttar Pradesh
Key Result Areas:
- Schedule appointments; greeting clients and visitors with a positive, helpful attitude
- Assist clients in finding their way around the office
- Announce clients as necessary; helping maintain workplace security by issuing, checking and collecting badges as
- necessary and maintaining visitor logs
- Assist with a variety of administrative tasks including copying, faxing, taking notes and making travel plans
- Prepare meeting and training rooms
- Answer phones in a professional manner, and routing calls as necessary
- Assist colleagues with administrative tasks
- Perform ad-hoc administrative duties
- Answer, forward, and screen phone calls
- Sort and distribute mail; provide excellent customer service
- Hiring, managing and developing the junior administrative team
Key Highlights:
- Any existing systems/ processes streamlined???? Results obtained????
- Major assignments handled????
- Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
- Awards/appreciation letters received???? Other relevant achievements????
July 2008 - Current
Receptionist
ABCD Ltd
Delhi, Delhi
Key Result Areas:
- Greeted and welcomed guests as soon as they arrive at the office; directed visitors to the appropriate person & office
- Answered, screened and forwarded incoming phone calls
- Ensured reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and
- brochures); provided basic and accurate information in-person and via phone/email
- Received, sorted and distributed daily mail/deliveries
- Maintained office security by following safety procedures and controlling access via the reception desk (monitor
- logbook, issue visitor badges)
- Ordered front office supplies and keep inventory of stock; updated calendars and schedule meetings
- Arranged travel and accommodations, and prepare vouchers; kept updated records of office expenses and costs
- Performed other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Key Highlights:
- Any existing systems/ processes streamlined???? Results obtained????
- Major assignments handled????
- Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
- Awards/appreciation letters received???? Other relevant achievements????
Training and Certifications
- Arvind Yadav/Project Management Professional, abc institute, 2011
Skills
Core Competencies: | Verbal and Written Communication Skills | Professional Personal Presentation | Customer Service Orientation | Information Management | Organizing and Planning | Attention to Detail | Initiative | Reliability | Stress Tolerance |
Computer Proficiency
Operating Systems
- window
Software
- Todo.vu
Languages
- Hindi
- ENGLISH
Personal Interests
Exhibiting a desire to experience new cultures and environments—especially if your role would involve working with foreign colleagues, partners or clients—can really help your resume shine.
Personal Details
- Father’s Name:Mr. Arvind Yadav
- Birthday:March 03, 2004
- Gender:Male
- Marital Status:Single
- Nationality:India
