
hello,i'm noida, Uttar Pradesh [email protected] +91.01234567890 + - TRAINING & CERTIFICATONS Arvind Yadav/Project Management Professional, abc institute, 2011 + - SKILLS Core Competencies: \| Verbal and Written Communication Skills \| Professional Personal Presentation \| Customer Service Orientation \| Information Management \| Organizing and Planning \| Attention to Detail \| Initiative \| Reliability \| Stress Tolerance \| + - Computer Proficiency Operating Systems window Softwares Todo.vu + - LANGUAGES Hindi ENGLISH + - PERSONAL INTERESTS Exhibiting a desire to experience new cultures and environments—especially if your role would involve working with foreign colleagues, partners or clients—can really help your resume shine. PERSONAL INFORMATION Birthday: 03/03/2004 Gender: Male Marital Status: Single Father's Name: Mr. Arvind Yadav Nationality: Indian Arvind Yadav Receptionist + - ABOUT ME Seasoned & versatile management professional with cross-functional experience of XX years in performing administrative tasks, such as answering phones, receiving visitors, and providing general information about their organization to the public and customers Skilled in preparing correspondence and documents; updating databases; organizing mailings; preparing and maintaining spreadsheets; scheduling and following-up on appointments; knowledge of administrative and clerical procedures; understanding computers and relevant software applications Expert in diary management and management of meeting rooms; experience in handling event coordination, both internally and externally; handling queries and complaints via phone, email and general correspondence; greeting all visitors; Transferring calls as necessary Adept in managing office supplies such as stationery, equipment and furniture; performing ad-hoc administration duties; maintaining office services as required (such as cleaners and maintenance companies); receiving and dispatching deliveries; assisting with mail as required Core Competencies: \| Verbal and Written Communication Skills \| Professional Personal Presentation \| Customer Service Orientation \| Information Management \| Organizing and Planning \| Attention to Detail \| Initiative \| Reliability \| Stress Tolerance \| + - EDUCATION ABC School Completed March 2001 management, Master of Business Administration CBSE – Marks 70% noida, Uttar Pradesh + - WORK EXPERIENCE Receptionist June 2003 - June 2007 abc pvt ltd Key Result Areas: Schedule appointments; greeting clients and visitors with a positive, helpful attitude Assist clients in finding their way around the office Announce clients as necessary; helping maintain workplace security by issuing, checking and collecting badges as necessary and maintaining visitor logs Assist with a variety of administrative tasks including copying, faxing, taking notes and making travel plans Prepare meeting and training rooms Answer phones in a professional manner, and routing calls as necessary Assist colleagues with administrative tasks Perform ad-hoc administrative duties Answer, forward, and screen phone calls Sort and distribute mail; provide excellent customer service Hiring, managing and developing the junior administrative team Key Highlights: Any existing systems/ processes streamlined???? Results obtained???? Major assignments handled???? Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled??? Awards/appreciation letters received???? Other relevant achievements???? Receptionist July 2008 - Current ABCD Ltd Key Result Areas: Greeted and welcomed guests as soon as they arrive at the office; directed visitors to the appropriate person & office Answered, screened and forwarded incoming phone calls Ensured reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures); provided basic and accurate information in-person and via phone/email Received, sorted and distributed daily mail/deliveries Maintained office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) Ordered front office supplies and keep inventory of stock; updated calendars and schedule meetings Arranged travel and accommodations, and prepare vouchers; kept updated records of office expenses and costs Performed other clerical receptionist duties such as filing, photocopying, transcribing and faxing Key Highlights: Any existing systems/ processes streamlined???? Results obtained???? Major assignments handled???? Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled??? Awards/appreciation letters received???? Other relevant achievements???? DECLARATION noida, Uttar Pradesh 20/05/2019 Arvind Yadav

Arvind

Yadav

Receptionist

ABOUT ME

Seasoned & versatile management professional with cross-functional experience of XX years in performing administrative tasks, such as answering phones, receiving visitors, and providing general information about their organization to the public and customers
Skilled in preparing correspondence and documents; updating databases; organizing mailings; preparing and maintaining spreadsheets; scheduling and following-up on appointments; knowledge of administrative and clerical procedures; understanding computers and relevant software applications
Expert in diary management and management of meeting rooms; experience in handling event coordination, both internally and externally; handling queries and complaints via phone, email and general correspondence; greeting all visitors; Transferring calls as necessary
Adept in managing office supplies such as stationery, equipment and furniture; performing ad-hoc administration duties; maintaining office services as required (such as cleaners and maintenance companies); receiving and dispatching deliveries; assisting with mail as required

EDUCATION

ABC School

Completed
March 2001

management, Master of Business Administration

CBSE – Marks 70%

noida, Uttar Pradesh

WORK EXPERIENCE

Receptionist

June 2003 - June 2007

abc pvt ltd

Key Result Areas:

Schedule appointments; greeting clients and visitors with a positive, helpful attitude
Assist clients in finding their way around the office
Announce clients as necessary; helping maintain workplace security by issuing, checking and collecting badges as
necessary and maintaining visitor logs
Assist with a variety of administrative tasks including copying, faxing, taking notes and making travel plans
Prepare meeting and training rooms
Answer phones in a professional manner, and routing calls as necessary
Assist colleagues with administrative tasks
Perform ad-hoc administrative duties
Answer, forward, and screen phone calls
Sort and distribute mail; provide excellent customer service
Hiring, managing and developing the junior administrative team

Key Highlights:

Any existing systems/ processes streamlined???? Results obtained????
Major assignments handled????
Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
Awards/appreciation letters received???? Other relevant achievements????

Receptionist

July 2008 - Current

ABCD Ltd

Key Result Areas:

Greeted and welcomed guests as soon as they arrive at the office; directed visitors to the appropriate person & office
Answered, screened and forwarded incoming phone calls
Ensured reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and
brochures); provided basic and accurate information in-person and via phone/email
Received, sorted and distributed daily mail/deliveries
Maintained office security by following safety procedures and controlling access via the reception desk (monitor
logbook, issue visitor badges)
Ordered front office supplies and keep inventory of stock; updated calendars and schedule meetings
Arranged travel and accommodations, and prepare vouchers; kept updated records of office expenses and costs
Performed other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Key Highlights:

Any existing systems/ processes streamlined???? Results obtained????
Major assignments handled????
Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
Awards/appreciation letters received???? Other relevant achievements????