Key Result Areas:

• Provides administrative support in the development, implementation, and marketing of program/project function
• Serves as a principal liaison between students, faculty, staff, other departments, and/or external constituencies on day-to-day
• programmatic, operational, and administrative issues; facilitates seminars, meetings, special projects, and problem resolution
• Coordinates activities of support staff, consultants, faculty, and/or volunteers engaged in implementation and administration of
• program objectives
• Monitors and administers program/project revenues and expenses; develops or participates in the development of funding
• proposals for the program
• Writes, edits, and coordinates development of course catalogs, promotional materials, educational materials, training manuals,
• newsletters, and/or brochures, as appropriate to the program
• Collects and analyzes data; prepares scheduled and special reports; maintains program/project records and statistical information
• Performs or delegates clerical and administrative support tasks, including creation, typing, and editing of program correspondence,
• purchasing documents, reports, program handbooks, and other publications
• Assists with grant and/or proposal writing as appropriate to the objectives and funding nature of the program; may participate in
• other fundraising activities
• Performs specialized activities of a programmatic nature in direct support of the accomplishment of program objectives
• Supervises and trains lower level staff, student employees, volunteers, and/or interns, as appropriate
• Performs miscellaneous job-related duties as assigned

Key Highlights:

• Any existing systems/ processes streamlined???? Results obtained????
• Major assignments handled????
• Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
• Awards/appreciation letters received???? Other relevant achievements????