Key Result Areas:

• Responsible and accountable for Telecommunication operations
• Participate in long-range planning, development of departmental/divisional goals, strategic plans and objectives, as well as personnel, resources, space and equipment
• Involved in planning, designing implementing and troubleshooting telecommunication platforms
• Plan, design, implement and provide ongoing support of Telecom solutions of high complexity to fulfil business needs for performance and cost benefits
• Serve as a technical lead for hardware installation, configuration, and operational support of Telecom infrastructure; ensure telecommunication systems, processes, and services are clearly documented
• Evaluate new technology and bring opportunities forward that would improve the future Telecom architecture, performance, and services
• Implementation and enforcing standards throughout telecom infrastructure
• Provide project management responsibility for telecommunications implementations, including creating schedules, test plans, assigning tasks, and ensuring projects are completed on time and on budget.
• Research/assesse available telecommunications technologies in relation to the enterprise's current and future needs
• Work well with other team members in a collaborative manner, fostering learning and knowledge sharing to complete projects; able to work solo with limited supervision and project oversight

Key Highlights:

• Any existing systems/ processes streamlined???? Results obtained???? Major assignments handled????
• Any unique initiative taken to improve customer satisfaction level? Any major accounts/clients handled???
• Awards/appreciation letters received???? Other relevant achievements????