ARVIND RAWAT

C-21

Sector-21

Delhi - 212652, Delhi

Telephone +91.8832187412

About Me

Computer Repair

Depth knowledge onbasic electrical wiring as they have to work with wires and electricity; ability to work round the clock as problems could arise anytime during the day; setting-up the hardware network in offices; staying updated on the latest computer periphery; servicing the computer from time-to-time to make sure they are working order
Deft in installing new IT systems; upgrading existing hardware and software; testing systems to make sure that they are working properly servicing printers, scanners andother office equipment (known as peripherals); preparing cost estimates for new installations; ordering parts and maintaining inventory control
Skilled in resolving network and connectivity issues; repairing motherboards and upgrading firmware; installing software applications and programs; handling security updates; providing technical support; testing and debugging programs; managing workstations; coaching end-users
Knowledge ofdata storage and data recovery; superior working knowledge of computer systems; extensiveknowledge of computer software; exceptional technical expertise

Bachelor of Computer Applications, BCA

ABC College

BCA

Delhi, Delhi

Completed, April 2004

August 2008 - September 2017

Computer Repair Technician

XYZ Ltd

Delhi, Delhi

Key Result Areas:

Test notebooks and computer servers; identify and troubleshoot software and hardware issues
Tear down and replace system parts; repair notebooks and computer server parts
Resolvetechnical issues and make documentation
Diagnose computer servers’ issues by using different types of test equipment and tools
Disassemble and reassemble computer units as per work instructions
Complete paperwork precisely and on time; troubleshoot computer programs and networks
Install computer hardware and software; develop and implement secure networks
Manage database range; develop procedures for training; learn about computer platforms and operating systems
Identify cost effective repair course and disposition updates; provide technical assistance and resolution as necessary
Set up new computer systems and perform routine maintenance
Ensure that Internet security software is updated and running properly
Maintain computer equipment and software to ensure secure and efficient operations
Repair computer hardware and servers as required; test and implement new software programs for the company

Key Highlights:

Any existing systems/ processes streamlined???? Results obtained????Major assignments handled????
Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
Awards/appreciation letters received???? Other relevant achievements????

October 2018 - Current

Computer Repair Technician

ABC Ltd.

Noida, Uttar Pradesh

Key Result Areas:

Set up hardware and install and configure software and drivers
Maintainedand repairedtechnological equipment (e.g. routers) or peripheral devices
Installedwell-functioning LAN/WAN and other networks and manage components (servers, IPs etc.)
Managedsecurity options and software in computers and networks to maintain privacy and protection from attacks
Performedregular upgrades to ensure systems remain updated
Troubleshootsystem failures or bugs and provide solutions to restore functionality
Arrangedmaintenance sessions to discover and mend inefficiencies
Keptrecords of repairs and fixes for future referenceOfferedtimely technical support and teach usershow to utilize computers correctly

Key Highlights:

Any existing systems/ processes streamlined???? Results obtained????Major assignments handled????
Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
Awards/appreciation letters received???? Other relevant achievements????