Key Result Areas:

• Manage the operations of all of office equipment and machines (with the exception of computer hardware)
• Receive work orders from office manager, staff and outside parties for copies, scanned images or specially formatted documents, and execute those requests in a timely manner
• Review outgoing communications sent through office machines to ensure internal network security and verify the receipt of information by intended parties
• Direct incoming communications (i.e., faxes, PDF files) to the appropriate departments and employees
• Work with office machine and equipment providers to schedule routine service appointments with their technicians in order to ensure continuous optimal operations
• Troubleshoot any issues that arise with office equipment using both personal experience as well as operational manuals to identify their root causes, and correct problems when possible
• Work with office administrative personnel and external supply vendors to develop a supply ordering schedule to help maintain a reliable inventory of components and parts for each machine
• Instruct employees on the use of office machines in order for them to be able to effectively use equipment to complete individual projects

Key Highlights:

• Any existing systems/ processes streamlined???? Results obtained????Major assignments handled????
• Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
• Awards/appreciation letters received???? Other relevant achievements????