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Supervisor, Retail Sales Resume Samples (Text format)

About Me

Supervisor - Retail Sales

  • Possess extensive experience of XX years in planning and implementing inventory strategies according to seasonal and consumer demand; skilled in revising and enhancing sales strategies and identifying business opportunities
  • Exceptional grasp of inventory management principles; superior supervisory abilities; strong computer and cash register operations abilities; high skills in responding rationally and calmly to guest and employee conflicts
  • Skilled in pitching new ideas and boosting sales figures; outstanding knowledge of logistics and managing vendors; directing, motivating, and leading the sales team and assisting in meeting sales objectives; experienced in recruiting, hiring, and training new sales representatives
  • Exceptional ability to exceed sales profitability while meeting payroll goals; a discerning ability that enables the foreseeing of possible future development that helps to determine current and reoccurring trends that will satisfy customer’s needs
  • Strongly focused Supervisor Retail with an exceptional record of employee team management and customer satisfaction; adept at handling multiple simultaneous customer service issues with accuracy and professionalism


Sales management, Bachelor of Arts, Completed, June 2016

Galgotia Educational Institution

Noida, Uttar Pradesh

Work Experience

July 2018 - Current

Store Supervisor

99 Pancakes

Mumbai, Maharashtra

  • Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints; monitor sales activities to ensure that customers receive satisfactory service and quality goods
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing services for customers
  • Estimate consumer demand and determine the types and amounts of goods to be sold
  • Formulate pricing policies for merchandise, according to profitability requirements
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise; inventory stock and reorder when inventory drops to a specified level
  • Review inventory and sales records to prepare reports for management and budget departments
  • Examine products purchased for resale or received for storage to assess the condition of each product or item; plan and prepare work schedules and keep records of employees' work schedules and time cards
  • Plan and coordinate advertising campaigns and sales promotions and prepare merchandise displays and advertising copy
  • Establish and implement policies, goals, objectives, and procedures for their department
  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate
  • Conduct the training of all company representatives on the necessity of applying the company’s policies, procedures, and processes toward all duties that promote the values of the company 
  • Constantly follow up the running of the entire team and sales floor by guiding against errors that can lead to massive losses in profit
  • Conduct staff meetings, monitor local competitors, and handle customer’s needs

August 2014 - April 2017

Supervisor - Retail Sales

ABC Pvt Ltd

Noida, Uttar Pradesh

  • Managed retail staff, including cashiers and people working on the floor
  • Formulated pricing policies; determined daily coupons; ensured pricing is correct; worked on store displays; identifying current and future trends that appeal to consumers
  • Ensured merchandise is clean and ready to be displayed
  • Maintained inventory and ensure items are in stock
  • Analyzed operating and financial statements for profitability ratios
  • Ensured promotions are accurate and merchandised to the company’s standards
  • Utilized information technology to record sales figures, for data analysis and forward planning
  • Ensured standards for quality, customer service, and health and safety are met
  • Maintained store's cleanliness and health and safety measures
  • Organized and distributed staff schedules; helped retail sales staff achieve sales targets
  • Managed different departments within the store; handled customer questions, complaints, and issues

Training Certifications

  • Certified Sales Professional (CSP) , 2019


  • Communication
  • Adaptability
  • Organization
  • Sales experience
  • Sales leadership
  • Problem-solving
  • Customer service
  • Interpersonal 

Computer Proficiency

  • Window
  • Microsoft Office


  • English
  • Hindi

Personal Interest

  • Running
  • Yoga
  • Doing puzzles
  • Reading


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Supervisor, Retail Sales Resume Sample

Supervisor, Retail Sales Resume Sample
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