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Supervisor Retail Sales - Free Resume Sample

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ARVIND RAWAT

Contact: 999999999 | E-Mail: [email protected]


An Accomplished Supervisor - Retail Sales

Strongly focused Supervisor Retail with an exceptional record of employee team management and customer satisfaction; adept at handling multiple simultaneous customer service issues with accuracy and professionalism


PROFILE SUMMARY

  • Possess extensive experience of XX years in planning and implementing inventory strategies according to seasonal and consumer demand; skilled in revising and enhancing sales strategies and identifying business opportunities
  • Exceptional grasp of inventory management principles; superior supervisory abilities; strong computer and cash register operations abilities; high-skills in responding rationally and calmly to guest and employee conflicts
  • Skilled in pitching new ideas and boosting sales figure; outstanding knowledge of logistics and managing vendor; directing, motivating, and leading the sales team and assisting in meeting sales objectives; experienced in recruiting, hiring, and training new sales representatives
  • Exceptional ability to exceed sales profitability while meeting payroll goals; discerning ability that enables the foreseeing of possible future development that help to determine current and reoccurring trends that will satisfy customer’s needs

ORGANIZATIONAL EXPERIENCE

Since MM YY | XYZ Ltd, Delhi | Supervisor - Retail Sales
Key Result Areas:
  • Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints; monitor sales activities to ensure that customers receive satisfactory service and quality goods
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
  • Estimate consumer demand and determine the types and amounts of goods to be sold
  • Formulate pricing policies for merchandise, according to profitability requirements
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise; inventory stock and reorder when inventory drops to a specified level
  • Review inventory and sales records to prepare reports for management and budget departments
  • Examine products purchased for resale or received for storage to assess the condition of each product or item; plan and prepare work schedules and keep records of employees' work schedules and time cards
  • Plan and coordinate advertising campaigns and sales promotions and prepare merchandise displays and advertising copy
  • Establish and implement policies, goals, objectives, and procedures for their department
  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate
  • Conduct the training of all company’s representative on the necessity of applying company’s policies, procedures and processes towards all duties that promote the values of the company
  • Constantly follow up the running of the entire team and sales floor by guiding against error that can lead to massive lost in profit
  • Conduct staff meetings, monitor local competitors and handle customer’s needs
Key Highlights:
  • Any existing systems/ processes streamlined???? Results obtained????
  • Major assignments handled????
  • Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
  • Awards/appreciation letters received???? Other relevant achievements????
MM YY – MM YY | ABCD Ltd, Delhi | Supervisor - Retail Sales
Key Result Areas:
  • Managed retail staff, including cashiers and people working on the floor
  • Formulated pricing policies; determined daily coupons; ensured pricing is correct; worked on store displays; identified current and future trends that appeal to consumers
  • Ensured merchandise is clean and ready to be displayed
  • Maintained inventory and ensure items are in stock
  • Analyzed operating and financial statements for profitability ratios
  • Ensured promotions are accurate and merchandised to the company’s standards
  • Utilized information technology to record sales figures, for data analysis and forward planning
  • Ensured standards for quality, customer service and health and safety are met
  • Maintained store's cleanliness and health and safety measures
  • Organized and distributed staff schedules; helped retail sales staff achieve sales targets
  • Managed different departments within the store; handled customer questions, complaints, and issues
Key Highlights:
  • Any existing systems/ processes streamlined???? Results obtained????
  • Major assignments handled????
  • Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
  • Awards/appreciation letters received???? Other relevant achievements????

EDUCATION

YYYY BA in Sales Management from ABC College, Delhi

TECHNICAL PURVIEW

  • MS Office – Word, Excel & PowerPoint
  • Internet Applications

PERSONAL DETAILS

Date of Birth: 01st October 1981 | Languages Known: English & Hindi

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