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Supervisor, Retail Sales Resume Samples (Text format)

About Me

Supervisor - Retail Sales

  • Possess extensive experience of XX years in planning and implementing inventory strategies according to seasonal and consumer demand; skilled in revising and enhancing sales strategies and identifying business opportunities
  • Exceptional grasp of inventory management principles; superior supervisory abilities; strong computer and cash register operations abilities; high skills in responding rationally and calmly to guest and employee conflicts
  • Skilled in pitching new ideas and boosting sales figures; outstanding knowledge of logistics and managing vendors; directing, motivating, and leading the sales team and assisting in meeting sales objectives; experienced in recruiting, hiring, and training new sales representatives
  • Exceptional ability to exceed sales profitability while meeting payroll goals; a discerning ability that enables the foreseeing of possible future development that helps to determine current and reoccurring trends that will satisfy customer’s needs
  • Strongly focused Supervisor Retail with an exceptional record of employee team management and customer satisfaction; adept at handling multiple simultaneous customer service issues with accuracy and professionalism

EDUCATION

Sales management, Bachelor of Arts, Completed, June 2016

Galgotia Educational Institution

Noida, Uttar Pradesh

Work Experience

July 2018 - Current

Store Supervisor

99 Pancakes

Mumbai, Maharashtra

  • Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints; monitor sales activities to ensure that customers receive satisfactory service and quality goods
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing services for customers
  • Estimate consumer demand and determine the types and amounts of goods to be sold
  • Formulate pricing policies for merchandise, according to profitability requirements
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise; inventory stock and reorder when inventory drops to a specified level
  • Review inventory and sales records to prepare reports for management and budget departments
  • Examine products purchased for resale or received for storage to assess the condition of each product or item; plan and prepare work schedules and keep records of employees' work schedules and time cards
  • Plan and coordinate advertising campaigns and sales promotions and prepare merchandise displays and advertising copy
  • Establish and implement policies, goals, objectives, and procedures for their department
  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate
  • Conduct the training of all company representatives on the necessity of applying the company’s policies, procedures, and processes toward all duties that promote the values of the company 
  • Constantly follow up the running of the entire team and sales floor by guiding against errors that can lead to massive losses in profit
  • Conduct staff meetings, monitor local competitors, and handle customer’s needs

August 2014 - April 2017

Supervisor - Retail Sales

ABC Pvt Ltd

Noida, Uttar Pradesh

  • Managed retail staff, including cashiers and people working on the floor
  • Formulated pricing policies; determined daily coupons; ensured pricing is correct; worked on store displays; identifying current and future trends that appeal to consumers
  • Ensured merchandise is clean and ready to be displayed
  • Maintained inventory and ensure items are in stock
  • Analyzed operating and financial statements for profitability ratios
  • Ensured promotions are accurate and merchandised to the company’s standards
  • Utilized information technology to record sales figures, for data analysis and forward planning
  • Ensured standards for quality, customer service, and health and safety are met
  • Maintained store's cleanliness and health and safety measures
  • Organized and distributed staff schedules; helped retail sales staff achieve sales targets
  • Managed different departments within the store; handled customer questions, complaints, and issues

Training Certifications

  • Certified Sales Professional (CSP) , 2019

Skills

  • Communication
  • Adaptability
  • Organization
  • Sales experience
  • Sales leadership
  • Problem-solving
  • Customer service
  • Interpersonal 

Computer Proficiency

  • Window
  • Microsoft Office

Languages

  • English
  • Hindi

Personal Interest

  • Running
  • Yoga
  • Doing puzzles
  • Reading

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Supervisor, Retail Sales Resume Sample

Supervisor, Retail Sales Resume Sample
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