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Account Manager Resume Samples (Text format)

About Me

Accounts Manager – Sales

  • An enthusiastic and outgoing sales professional who enjoys working with people and providing insightful and honest product information to interested consumers Confident communicator and able presenter in everything from sales pitches to departmental presentations; reliable, trustworthy, and ethical professional who takes pride in building business, brand awareness, and product loyalty through integrity and honesty
  • Extensive experience of XX years in building relationships with clients based on trust and respect; collecting and analyzing data to learn more about consumer behavior; keeping accurate records pertaining to inventory and account notes
  • Skilled in communicating with clients to understand their needs and explain product value; collaborating with internal departments to facilitate client need fulfillment; maintaining updated knowledge of company products and services
  • Instrumental in addressing & resolving complaints and preventing additional issues by improving processes; identifying industry trends; acting as a client advocate with a focus on improving the buyer experience; keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
  • Adept in utilizing available market, consumer, and competitive information to develop and implement retail selling solutions and strategies; interfacing with management and product development to service existing customers and build new relationships
  • Deft in forecasting sales volumes based on current and historic order rates; effective management of promotional funds and rebate programs; instrumental in ensuring timely completion of weekly and monthly reporting responsibilities

EDUCATION

Law and Finance, Bachelor of Business Administration, Completed, August 2015

Gaya College

Marks 70%

Noida, Uttar Pradesh

Work Experience

May 2018 - Current

Accounts Manager – Sales

Whiteforce

Noida, Uttar Pradesh

  • Manage multiple accounts including initiation, analysis, monitoring, and evaluating new opportunities for each account; conduct period performance checks to ensure partners are showing improvement
  • Continuously contact existing customers to evaluate partner satisfaction
  • Drive efforts to meet sales quotas and individual account goals
  • Identify client issues and work with sales teams and technical staff to ensure issues are resolved quickly
  • Utilize resources to evaluate new potential clients through phone and email
  • Manage consulting services that provide sales and revenue data
  • Create periodical sales, revenue, and financial reports and supporting documentation
  • Stay informed of new technologies and the company's competitive positioning
  • Manage complex sales cycles, and present to decision-makers the value of full suite of applications
  • Customarily and regularly engaged with decision-makers at client facilities in performing primary duties
  • Develop and manage relationships with other sales teams and key partners & customers
  • Manage to probe for customer pain points and identify new sales opportunities navigating complex organizations to find and influence key decision-makers
  • Develop and maintain relationships with key decision-makers
  • Actively pursue new business through cold calling, researching leads, and visiting trade shows.
  • Strengthen and maintain current business through constant communication, dependable product delivery, and trustworthy relations.
  • Contribute ideas for marketing and advertisement of new products and assist in the development of engaging sales pitches

September 2012 - April 2017

Key Account Manager

Smart Moves Consultants

Noida, Uttar Pradesh

  • Managed a portfolio of accounts to achieve long-term success
  • Developed positive relationships with clients; reported on the status of accounts and transactions
  • Acted as the point of contact and handle customers’ individual needs
  • Generated new business using existing and potential customer networks
  • Resolved conflicts and provide solutions to customers in a timely manner
  • Supervised account representatives to ensure sales increase
  • Established and tracked sales account targets, aligned with company objectives
  • Monitored sales metrics (e.g. quarterly sales results and annual forecasts)
  • Suggested actions to improve sales performance and identify opportunities for growth
  • Established and maintained a professional relationship with clients
  • Coordinated with various teams so that the customer’s expectations are met
  • Helped develop initiatives to increase customer satisfaction and retention
  • Assisted all teams to meet financial targets and growth objectives
  • Helped management with company-wide strategic planning
  • Managed a client’s projects from beginning to end
  • Took a client’s requirements and assist with plans to meet those requirements

Skills

  • Communication
  • Strategic
  • Planning
  • Negotiation
  • Problem-solving
  • Empathy

Computer Proficiency

  • Window
  • Internet Applications

Languages

  • English
  • Hindi

Personal Interest

  • Football
  • Traveling
  • Cooking

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Account Manager Resume Sample

Account Manager Resume Sample
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