<ul> <li>Extensive experience of XX years in building relationships with clients based on trust and respect; collecting and analyzing data to learn more about consumer behavior; keeping accurate records pertaining to inventory and account notes</li> <li>Skilled in communicating with clients to understand their needs and explain product value; collaborating with internal departments to facilitate client need fulfillment; maintaining updated knowledge of company products and services</li> <li>Instrumental in addressing & resolving complaints and preventing additional issues by improving processes; identifying industry trends; acting as a client advocate with a focus on improving the buyer experience; keeping current clients satisfied and delivering exceptional client service on a day-to-day basis</li> <li>Adept in utilizing available market, consumer, and competitive information to develop and implement retail selling solutions and strategies; interfacing with management and product development to service existing customers and build new relationships</li> <li>Deft in forecasting sales volumes based on current and historic order rates; effective management of promotional funds and rebate programs; instrumental in ensuring timely completion of weekly and monthly reporting responsibilities</li> </ul>
