Sales Associate Resume Samples (Text format)
About Me
Sales Associate
- Extensive experience of XX years in providing excellent sales service to ensure high levels of customer satisfaction through; Experienced selling products and services in various industries; consistently meets sales targets; maintaining a superior knowledge of what we sell and be familiar with the relationship of corresponding products
- Experienced in achieving growth & hit sales targets by successfully managing the sales team; design and implement a strategic business plan that expands company’s customer base and ensure its strong presence; projecting sales and determining the profitability of products and services; analyzing sales statistics
- Keep the store organized and participate in frequent cleanup to make shopping pleasant and convenient for each of customers; facilitating customer inquiries, answer questions to encourage product sales, and see that escalated requests are addressed and solved immediately
- Maintain a positive and professional attitude at all times, and position yourself as a personable spokesperson for our company; building brand awareness and highlight our company’s reputation by talking about the characteristics that make organization competitive
- Contribute to helping company better serve its customers by offering creative insight into improvements that will our products and services better; participate in weekly team meetings to set personal goals and to familiarize with current promotions, sales, and incentives
EDUCATION
Bachelor of Business Administration,
Completed, August 2016
Abc school
CBSE – Marks 70%
Noida, Uttar Pradesh
Work Experience
August 2009 - July 2012
Sales Associate
Madhulata
Noida, Uttar Pradesh
Key Result Areas:
- Provide superior customer service, placing heavy importance on brand experience and customer engagement / satisfaction; greet customers upon entrance; seek out customers to check on purchase progress
- Serve as the brand ambassador, developing and nurturing strong relationships with customers
- Learn customers’ needs and wants and personalize purchase opportunities to address them
- Meet sales projections, generate ongoing sales opportunities, and achieve company and individual KPI goals
- Manage organizational sales by developing a business plan that covers sales, revenue and expense controls
- Create regional sales plans and quotas in alignment with business objectives; reporting on regional sales results
- Accomplish sales & organization mission by completing related results as needed; gathering futuristic requirements from customers; represent the customers in company’s product creation & innovation processes
- Establish sales objectives by creating a sales plan for districts in support of national objectives
- Work as a team player, upholding company policies in all aspects of customer service and contributing to a positive working environment
- Assess customer needs and wants; answer customer questions and concerns
- Provide appropriate product recommendations; assist in product inventory procedures
- Ensure merchandise is in-stock and displayed on shelves in a presentable manner; process merchandise returns
- Memorize in-store promotions and special offers in order to communicate to customers
- Build relationships with customers, especially regular customers
- Team up with co-workers to ensure customer satisfaction
- Educate customers on new arrivals and future product arrivals
- Follow opening and closing procedures thoroughly
- Meet (and preferably exceed) monthly and quarterly sales quotas
- Make suggestions on ways to improve sales and boost revenue
Key Highlights:
- Any existing systems/ processes streamlined???? Results obtained???? Major assignments handled????
- Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
- Awards/appreciation letters received???? Other relevant achievements????
September 2017 - Current
Sales Associate
ABC Lmt.
Noida, Uttar Pradesh
Key Result Areas:
- Ensured high levels of customer satisfaction through excellent sales service
- Assessed customer’s needs and provide assistance and information on product features
- Welcomed customers to the store and answer their queries
- Followed and achieved department’s sales goals on a monthly, quarterly and yearly basis
- Maintained in-stock and presentable condition assigned areas; actively seek out customers in store
- Remained knowledgeable on products offered and discuss available options
- Involved in cross-selling products; handled returns of merchandise
- Built productive trust relationships with customers; complied with inventory control procedures
- Suggested ways to improve sales (e.g. planning marketing activities, changing the store’s design)
Key Highlights:
- Any existing systems/ processes streamlined???? Results obtained???? Major assignments handled????
- Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
- Awards/appreciation letters received???? Other relevant achievements????
