Arvind Rawat
Alpha1 greater noida
Beta 2 greater noida
Noida - 201012, Uttar Pradesh
Telephone +91.09876543780
About Me
Sales Associate
- Extensive experience of XX years in providing excellent sales service to ensure high levels of customer satisfaction through; Experienced selling products and services in various industries; consistently meets sales targets; maintaining a superior knowledge of what we sell and be familiar with the relationship of corresponding products
- Experienced in achieving growth & hit sales targets by successfully managing the sales team; design and implement a strategic business plan that expands company’s customer base and ensure its strong presence; projecting sales and determining the profitability of products and services; analyzing sales statistics
- Keep the store organized and participate in frequent cleanup to make shopping pleasant and convenient for each of customers; facilitating customer inquiries, answer questions to encourage product sales, and see that escalated requests are addressed and solved immediately
- Maintain a positive and professional attitude at all times, and position yourself as a personable spokesperson for our company; building brand awareness and highlight our company’s reputation by talking about the characteristics that make organization competitive
- Contribute to helping company better serve its customers by offering creative insight into improvements that will our products and services better; participate in weekly team meetings to set personal goals and to familiarize with current promotions, sales, and incentives
Education
Bachelor of Business Administration
Abc school
CBSE
Noida, Uttar Pradesh
Completed, August 2016
Marks 70 %
Work Experience
August 2009 - July 2012
Sales Associate
Madhulata
Noida, Uttar Pradesh
Key Result Areas:
- Provide superior customer service, placing heavy importance on brand experience and customer engagement / satisfaction; greet customers upon entrance; seek out customers to check on purchase progress
- Serve as the brand ambassador, developing and nurturing strong relationships with customers
- Learn customers’ needs and wants and personalize purchase opportunities to address them
- Meet sales projections, generate ongoing sales opportunities, and achieve company and individual KPI goals
- Manage organizational sales by developing a business plan that covers sales, revenue and expense controls
- Create regional sales plans and quotas in alignment with business objectives; reporting on regional sales results
- Accomplish sales & organization mission by completing related results as needed; gathering futuristic requirements from customers; represent the customers in company’s product creation & innovation processes
- Establish sales objectives by creating a sales plan for districts in support of national objectives
- Work as a team player, upholding company policies in all aspects of customer service and contributing to a positive working environment
- Assess customer needs and wants; answer customer questions and concerns
- Provide appropriate product recommendations; assist in product inventory procedures
- Ensure merchandise is in-stock and displayed on shelves in a presentable manner; process merchandise returns
- Memorize in-store promotions and special offers in order to communicate to customers
- Build relationships with customers, especially regular customers
- Team up with co-workers to ensure customer satisfaction
- Educate customers on new arrivals and future product arrivals
- Follow opening and closing procedures thoroughly
- Meet (and preferably exceed) monthly and quarterly sales quotas
- Make suggestions on ways to improve sales and boost revenue
Key Highlights:
- Any existing systems/ processes streamlined???? Results obtained???? Major assignments handled????
- Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
- Awards/appreciation letters received???? Other relevant achievements????
September 2017 - Current
Sales Associate
ABC Lmt.
Noida, Uttar Pradesh
Key Result Areas:
- Ensured high levels of customer satisfaction through excellent sales service
- Assessed customer’s needs and provide assistance and information on product features
- Welcomed customers to the store and answer their queries
- Followed and achieved department’s sales goals on a monthly, quarterly and yearly basis
- Maintained in-stock and presentable condition assigned areas; actively seek out customers in store
- Remained knowledgeable on products offered and discuss available options
- Involved in cross-selling products; handled returns of merchandise
- Built productive trust relationships with customers; complied with inventory control procedures
- Suggested ways to improve sales (e.g. planning marketing activities, changing the store’s design)
Key Highlights:
- Any existing systems/ processes streamlined???? Results obtained???? Major assignments handled????
- Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
- Awards/appreciation letters received???? Other relevant achievements????
Languages
- English
- Hindi
Personal Details
- Birthday:October 01, 1981
- Gender:Male
- Marital Status:Single
