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Sales Associate Resume Samples (Text format)

About Me

Sales Associate

  • Extensive experience of XX years in providing excellent sales service to ensure high levels of customer satisfaction through; Experienced selling products and services in various industries; consistently meets sales targets; maintaining a superior knowledge of what we sell and being familiar with the relationship of corresponding products
  • Experienced in achieving growth & hit sales targets by successfully managing the sales team; designing and implementing a strategic business plan that expands the company’s customer base and ensures its strong presence; projecting sales and determining the profitability of products and services; analyzing sales statistics
  • Keep the store organized and participate in frequent cleanup to make shopping pleasant and convenient for each customer; facilitating customer inquiries, answer questions to encourage product sales, and see that escalated requests are addressed and solved immediately
  • Maintain a positive and professional attitude at all times, and position yourself as a personable spokesperson for our company; building brand awareness and highlighting our company’s reputation by talking about the characteristics that make the organization competitive
  • Contribute to helping the company better serve its customers by offering creative insight into improvements that will our products and services better; participate in weekly team meetings to set personal goals and to familiarize ourselves with current promotions, sales, and incentives

EDUCATION

Management, Bachelor of Business Administration, Completed, August 2016

IMT

Marks 70%

Noida, Uttar Pradesh

Work Experience

August 2017 - Current

Branding Sales Associate

Newfold Digital

Noida, Uttar Pradesh

  • Provide superior customer service, placing heavy importance on brand experience and customer engagement /satisfaction; greet customers upon entrance; seek out customers to check on purchase progress
  • Serve as the brand ambassador, developing and nurturing strong relationships with customers
  • Learn customers’ needs and wants and personalize purchase opportunities to address them
  • Meet sales projections, generate ongoing sales opportunities, and achieve company and individual KPI goals
  • Manage organizational sales by developing a business plan that covers sales, revenue, and expense controls
  • Create regional sales plans and quotas in alignment with business objectives; reporting on regional sales results
  • Accomplish sales & organization mission by completing related results as needed; gathering futuristic requirements from customers; representing the customers in the company’s product creation & innovation processes
  • Establish sales objectives by creating a sales plan for districts in support of national objectives
  • Work as a team player, upholding company policies in all aspects of customer service and contributing to a positive working environment
  • Assess customer needs and wants; answer customer questions and concerns
  • Provide appropriate product recommendations; assist in product inventory procedures
  • Ensure merchandise is in stock and displayed on shelves in a presentable manner; process merchandise returns
  • Memorize in-store promotions and special offers in order to communicate to customers
  • Build relationships with customers, especially regular customers
  • Team up with co-workers to ensure customer satisfaction
  • Educate customers on new arrivals and future product arrivals
  • Follow opening and closing procedures thoroughly
  • Meet (and preferably exceed) monthly and quarterly sales quotas
  • Make suggestions on ways to improve sales and boost revenue

September 2011 - April 2016

Sales Associate

Yocket

Noida, Uttar Pradesh

  • Ensured high levels of customer satisfaction through excellent sales service
  • Assessed customer’s needs and provide assistance and information on product features
  • Welcomed customers to the store and answer their queries
  • Followed and achieved the department’s sales goals on a monthly, quarterly, and yearly basis
  • Maintained in-stock and presentable condition assigned areas; actively seek out customers in store
  • Remained knowledgeable on products offered and discuss available options
  • Involved in cross-selling products; handled returns of merchandise
  • Built productive trust relationships with customers; complied with inventory control procedures
  • Suggested ways to improve sales (e.g. planning marketing activities, changing the store’s design)

Training Certifications

  • Professional Credit Associate (PCA) , 2017

Skills

  • Helpful
  • Empathic
  • Patient
  • Friendly
  • Fast learner
  • Multitasking

Computer Proficiency

  • Window
  • Microsoft Office

Languages

  • English
  • Hindi

Personal Interest

  • Fostering Animals
  • Chess
  • Traveling

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Sales Associate Resume Sample

Sales Associate Resume Sample
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