Sales Manager Resume Sample

Key Result Areas:

• Oversee sales and marketing activities to achieve corporate revenue goals; respond to escalated customer complaints in a timely manner
• Develop new sales techniques for business growth and profitability; understand customer needs and suggest changes in products to meet these needs
• Address customer inquiries about products and services offered; identify potential customers and build strong relationship with existing customers
• Provide excellent services and ensure customer satisfaction to build business; represent company brand in sales conferences and trade shows
• Assist customers in selecting the right products based on their needs and specifications; identify selling strategies and opportunities to increase revenue
• Manage organizational sales by developing a business plan that covers sales, revenue and expense controls; meet planned sales goals; setting individual sales targets with the sales team
• Track sales goals and reporting results as necessary; promote the organization and products.
• Meet sales financial objectives by forecasting requirements; establish sales objectives by creating a sales plan for districts in support of national objectives
• Accomplish sales & organization mission by completing related results as needed; gather futuristic requirements from customers; represent the customers in company’s product creation & innovation processes
• Review current sales processes and recommend improvements; plan and assign daily workload to sales team; interview, hire and train sales representatives
• Evaluate performance of sales team and provide appropriate feedback provide guidance to sales representatives in their assigned duties

Key Highlights:

• Any existing systems/ processes streamlined???? Results obtained???? Major assignments handled????
• Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
• Awards/appreciation letters received???? Other relevant achievements????

Key Result Areas:

• Achieved growth and hit sales targets by successfully managing the sales team
• Designed and implemented a strategic business plan that expands company’s customer base and ensure strong presence of the same; followed organizational policies and regulations that affect the Sales department
• Involved in recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Built and promoted strong, long-lasting customer relationships by partnering with them and understanding their needs
• Presented sales, revenue and expenses reports and realistic forecasts to the management team
• Identified emerging markets and market shifts while being fully aware of new products and competition status
• Built and maintained client relations
• Worked with internal departments such as the Marketing or Product teams to engage audiences and clients more deeply
• Met and exceeded KPIs and sales targets
• Proactively pursue new business and sales opportunities
• Solved problems for clients and customers by developing innovative and tailored sales solutions

Key Highlights:

• Any existing systems/ processes streamlined???? Results obtained???? Major assignments handled????
• Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
• Awards/appreciation letters received???? Other relevant achievements????