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About Me

Inside Manager

Highly energetic Inside Sales Representative who consistently exceeds revenue goals; exceptional interpersonal communication and leadership skills; diligently follow-up with all leads to drive new business
Extensive experience of XX years in supporting sales executives; coordinating with sales managers to coordinate sales activities of a company; scouting and identifying upselling opportunities among existing clients; ensuring sales pipeline consists of qualified lead generation team
Adept in developing and maintaining a good working relationship with customers to promote the growth of the business; supervising the activities of sales department to ensure project completion within the specified deadline; ensuring that sales policies, regulations, and procedures are maintained by sales teams
Instrumental in overseeing the regular update of the CRM database to ensure its validity; maintaining KPI measurements by monitoring sales performance and statistical reports; providing internal and external support to sales groups; organizing and holding pipeline review meetings with sales teams
Comfortable making cold calls and talking to new people all day; eager to expand the company with new sales, clients, and territories; in-depth understanding of company services and its position in the industry; knowledge of sales process from initiation to close

EDUCATION

Law and Finance, MBA, Completed, 2015-07-01

Abc Business school

– Marks 70,

Noida, UP

Work Experience

2019-05-01 - Current

Inside Manager

Worley

Noida, UP

Prepare cohesive procedures to capture clients through website development, automated marketing, and sales e-mail campaigns along with database management
Develop new clients by targeted programs concentrating on brand awareness, PR, and demand generation
Enhance market penetration by acquiring new clients in prime target markets
Establish and manage demand generation procedures and operations
Perform with marketing to prepare campaigns for lead generation
Develop and progress “book of business” as well as head by example
Prepare pricing strategies for current customers to enhance sales and increase profitability
Conduct entire management activities inclusive of coaching, evaluating, training, and monitoring performance; motivate, establish sales quotas, and provide education to target accounts as well as markets
Ensure to distribute of performance goals to attain individual as well as team goals
Head and support sales team to maximize positive results in the area of company modification and progress through proactive, ongoing, and effectual communication
Enforce an environment of open interaction to assure affirmative employee morale and effectual conflict resolution; develop sales and activity reports along with interaction and follow-up with the sales team
Manage and address customer needs, perform sales calls, secure new business, and grow current accounts consistently and effectively
Train and coach employees to be upbeat in sales process implementation and development of new business; stimulate creative ideas upward flow for benefit of the company and its personnel

2014-09-01 - 2018-04-01

Inside Manager

PayPal

Noida, UP

Managed the inside sales representatives team; established and track sales targets for the team
Suggest and implement improvements in the sales administration process
Coordinate department projects to meet deadlines; report on sales metrics and suggest improvements
Prepare monthly, quarterly, and annual sales forecasts; build an open communication environment for the team
Use customer feedback to generate ideas about new features or products
Research and discover methods to increase customer engagement
Ensure sales, finance, and legal policies and procedures are met; liaise with Marketing and Product Development departments to ensure brand consistency and increase sales
Reduced customer returns through consistent relationship management
Provided advice to customers on proper materials, their usage, and techniques to promote the best use of products

Skills

Communication
Leadership
Creativity
Outbound Calls
Product Knowledge
Work Ethic
Sales Process
Salesforce
Customer Inquiries
Phone Calls
Excellent Interpersonal

Languages

English
Hindi

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