Extensive experience of XX years in supporting sales executives; coordinating with sales managers to coordinate sales activities of a company; scouting and identifying upselling opportunities among existing clients; ensuring sales pipeline consists of qualified lead generation team
Adept in developing and maintaining good working relationship with customers to promote growth of business; supervising the activities of sales department to ensure project completion within specified deadline; ensuring that sales policies, regulations, and procedures are maintained by sales teams
Instrumental in overseeing the regular update of the CRM database to ensure its validity; maintaining KPI measurements by monitoring sales performance and statistical reports; providing internal and external support to sales groups; organizing and holding pipeline review meetings with sales teams
Comfortable making cold calls and talking to new people all day; eager to expand company with new sales, clients, and territories; in-depth understanding of company services and its position in the industry; knowledge of sales process from initiation to close
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EDUCATION
MBA, Completed, July 2015
Abc school
CBSE – Marks 70%
Noida
, Uttar Pradesh
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WORK EXPERIENCE
May 2015 - August 2017
Inside Manager
Madhulata
Noida
Uttar Pradesh
Key Result Areas:
Prepare cohesive procedures to capture clients by website development, automated marketing and sales e- mail campaigns along with data base management
Develop new clients by targeted program concentrating on brand awareness, PR and demand generation
Enhance market penetration by acquiring new client in prime target markets
Establish and manage demand generation procedures and operations
Perform with marketing to prepare campaigns for lead generation
Develop and progress “book of business” as well as head by example
Prepare pricing strategies for current customers to enhance sales and increase profitability
Conduct entire management activities inclusive of coaching, evaluating, training and monitoring performance; motivate, establish sales quotas and provide education to target accounts as well as markets
Ensure to distribute performance goals to attain individual as well as team goals
Head and support sales team to maximize positive results in area of company modification and progress through proactive, ongoing and effectual communication
Enforce an environment of open interaction to assure affirmative employee morale and effectual conflict resolution; develop sales and activity reports along with interact and follow-up with sales team
Manage and address customer needs, perform sales calls, secure new business and grow current accounts consistently and effectively
Train and coach employees to be upbeat in sales process implementation and development of new business; stimulate creative ideas upward flow for benefit of company and its personnel
Key Highlights:
Any existing systems/ processes streamlined???? Results obtained???? Major assignments handled????
Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
Awards/appreciation letters received???? Other relevant achievements????
September 2017 - Current
Inside Manager
ABC Lmt
Noida
Uttar Pradesh
Key Result Areas:
Managed the inside sales representatives team; established and track sales targets for team
Suggest and implement improvements in the sales administration process
Coordinate department projects to meet deadlines; report on sales metrics and suggest improvements
Prepare monthly, quarterly and annual sales forecasts; build an open-communication environment for team
Use customer feedback to generate ideas about new features or products
Research and discover methods to increase customer engagement
Ensure sales, finance and legal policies and procedures are met; liaise with Marketing and Product Development departments to ensure brand consistency and increase sales
Reduced customer returns through consistent relationship management
Provided advice to customers on proper materials, their usage and techniques to promote the best use of products
Key Highlights:
Any existing systems/ processes streamlined???? Results obtained???? Major assignments handled????
Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
Awards/appreciation letters received???? Other relevant achievements????
