Key Result Areas:

• Oversee and supervise the operations of the CMS application development team
• Provide direct technical support to the application development teams on the discovery process, development and implementation of the CMS application
• Oversee and supervise the coordination of the development team with the development team on the development of CMS and other related activitiesParticipate in CMS Monitoring Board meetings, staff meetings, and CMS application related meetings
• Liaise with other offices and coordinate activities to achieve established objectives
• Coordinate internal and external offices in all CMS application communications
• Monitor the current CMS database for optimal performance to ensure end user access to the application
• Receive, analyze and initiate action on change requirements to the current CMS application
• Supervise the administration of the CMS application, e.g. add new users, add new CMS locations and other activities related to the administration of the applicationProvide oversight and expertise in creating ad hoc query reports
• Provide guidance in deleting duplicate cases as they are identified
• Evaluate changes to the current CMS application database to ensure they satisfy the change request requirements

Key Highlights:

• Any existing systems/ processes streamlined???? Results obtained???? Major assignments handled????
• Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
• Awards/appreciation letters received???? Other relevant achievements????