Instrumental in providing a center-of-excellence that spans across public and private cloud services
PROFILE SUMMARY
Extensive experience of XX years in administering, analysing, trending and troubleshooting specific issues within
the company’s cloud infrastructure to achieve the highest possible availability of services for customers
Champion the use of best practice within the support teams to quickly and effectively close-out customer issues;
designing, installing, and administering virtualization (VMware and Hyper-V) products
Skilled in providing regular support of VMware and windows environment by resolving the escalated tickets for
the internal and external customer; identifying and implementing the rectified operational issues
Leverage capacity planning tools to manage VMware infrastructure thru dashboards; implementing strategies
and manage a highly available VMware cluster and hardware using relevant tools
Experience with migrating Windows VMs; able to assess Vmware environment and identify remediation issues;
managing day-to-day of vCenter, vCloud, vSphere, vRealize suite enterprise for hybrid cloud environment
ORGANIZATIONAL EXPERIENCE
Since MM YY | XYZ Ltd, Delhi | Cloud Engineer - VMWare
Key Result Areas:
Develop and manage deployment, reporting, and project solutions with scripting, automation and orchestration tools
Design and implement technology solutions based on VMware products and provide support for escalated
performance issues within this product suite
Maintain the virtual infrastructure hardware, operating systems, and VM's on servers which support customer
processing requirements
Identify opportunities, develop solutions & drive improvements across the server platforms
Collaborate with the wider Design and architecture teams to contribute to solution designs and develop standards
Perform knowledge transfer and mentoring of staff
Key Highlights:
Any existing systems/ processes streamlined???? Results obtained????
Major assignments handled????
Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
Awards/appreciation letters received???? Other relevant achievements????
MM YY – MM YY | ABCD Ltd, Delhi | Cloud Engineer - VMWare
Key Result Areas:
Managed and maintained VMware infrastructure and Vrealize enterprise suite in a fast-paced environment
Used creative engineering and analytical techniques to deliver targeted cost optimization solutions
Developed insightful views in to cost and usage data that enable executives to understand spend
Derived the interlock engagements between CPE and VMware Engineering to create awareness and drived behavior
change to make significant cost and efficiency improvements across the organization
Key Highlights:
Any existing systems/ processes streamlined???? Results obtained????
Major assignments handled????
Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
Awards/appreciation letters received???? Other relevant achievements????
EDUCATION
YYYY
BE from ABC College, Delhi
TECHNICAL PURVIEW
MS Office – Word, Excel & PowerPoint
Internet Applications
PERSONAL DETAILS
Date of Birth: 01st October 1981 | Languages Known: English & Hindi
