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Cloud Engineer - Rackspace Resume Sample

Cloud Engineer - Rackspace Resume Sample
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Cloud Engineer - Rackspace Resume Samples(Text format)

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About Me

Cloud Engineer – Rackspace

  • Extensive experience of XX years in developing strategic value-add customer relationships with various level of stakeholders, providing best in class services and ensuring customer satisfaction for Rackspace Cloud Product; proving guidance to team to land and expanding for existing, new, and proposing Rackspace Cloud products
  • Robust knowledge of the public cloud industry, with a solid understanding of how to evolve and maintain a world class managed services offering; taking ownership of customer and Racker escalations to deliver the highest level of service
  • Extensive experience in managing the end-to-end delivery of complex system solutions, establishing and controlling project constraints and scope; managing relationships and communication with all project stakeholders; agreeing approach to delivery within the delivery project team
  • Demonstrated excellence in managing large teams right from requirements through design, implementation & deployment; excellent analytical, organizational, planning skills with demonstrated abilities in training & mentoring teams towards achieving organizational goals

EDUCATION

management, Bachelor of Commerce, Completed, March 2002

ABC School

CBSEMarks 70%, Division I

noida, Uttar Pradesh

Work Experience

July 2005 - July 2009

HR

abc pvt ltd

noida, Uttar Pradesh

Key Result Areas:

  • Help build and operate systems for a rapidly growing SaaS and Cloud hosting infrastructure
  • Ensure timely delivery of customer Rackspace Cloud Strategies, aligning with customer’s business objectives with a focus on Rackspace Cloud Migrations
  • Support the development lifecycle of platform design, deployment and debugging
  • Help identify, resolve and prevent existing and future system bottleneck issues
  • Help manage all of the Operation team’s system and storage environments
  • Help implement and manage system monitoring, efficiency and performance tools
  • Work with the Operation team leaders in implementation of the computing infrastructure
  • Provide technical assistance to developers, testers and engineers to unify operational efforts
  • Help develop installation and deployment scripts
  • Works well in a team environment with a strong customer service ethic
  • Explore concepts, ideas and new technology to create novel solutions to problems
  • Set and execute in-region support strategy for Managed Cloud

Key Highlights:

  • Any existing systems/ processes streamlined???? Results obtained????
  • Major assignments handled????
  • Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
  • Awards/appreciation letters received???? Other relevant achievements????

Training Certifications

  • Arvind Yadav abc institute, 2008

Skills

Computer Proficiency

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Languages

  • Hindi
  • English

Personal Interest

Exhibiting a desire to experience new cultures and environments—especially if your role would involve working with foreign colleagues, partners or clients—can really help your resume shine.

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