- Good understanding of employee welfare plans, and wide knowledge about the employee benefits program; skilled in administering the organization’s benefits programs (e.g., retirement plans, leave policies, wellness programs, insurance policies, etc.); making recommendations based on data analyses
- Adept in evaluating and negotiating with insurance service providers to design the best benefits and wellness programs for employees; overseeing maintenance of benefits files by keeping up-to-date information of employees, and maintaining group benefits database for accurate payroll records
- Skilled in analyzing benefit packages offered by insurance providers by considering cost, features, overall performance, and service to give appropriate recommendations to company's employees; assisting in the hiring process, and explaining new employees about benefits plan
- Instrumental in analyzing current benefits by evaluating cost, coverage, plan effectiveness, and competitive trends in benefit programs to identify required modifications; assisting employees to resolve routine issues, and questions under the guidance of HR
