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Quality Assurance - Free Resume Sample

(Shri says don't be fooled, quality is more important than quantity)

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ARVIND RAWAT

Contact: 999999999 | E-Mail: [email protected]


An Accomplished Quality Assurance Professional

Possess expertise in helping companies in establish quality regulations for products and employees; analyzing data in order to develop plans to recruit, motivate, and encourage employees while striving to improve processes and product quality


PROFILE SUMMARY

  • Extensive experience of XX years in determining, negotiating and agreeing on in-house quality procedures, standards and specifications; assessing customer requirements and ensuring that these are met; setting customer service standards
  • Skilled in specifying quality requirements of raw materials with suppliers; investigating and setting standards for quality and health and safety; ensuring that manufacturing processes comply with standards at both national and international level; writing management and technical reports and customers’ charters
  • Thorough knowledge of methodologies of quality assurance and standards; strong leader with experience in implementing and shaping the company’s QA processes and strategies; strong technical skills, both functional and non-functional, manual and automation, ideally in a continuous delivery environment
  • Advocate of quality assurance, continuous improvement and industry recognized best practices; excellent knowledge of Risk Management, Risk Identification and Risked Based Testing; experience managing testing departments or testing functions, managing large and complex activities and processes

ORGANIZATIONAL EXPERIENCE

Since MM YY | XYZ Ltd, Delhi | Acupuncture
Key Result Areas:
  • Devise procedures to inspect and report quality issues; monitor all operations that affect quality
  • Supervise and guide inspectors, technicians and other staff
  • Assure the reliability and consistency of production by checking processes and final output
  • Appraise customers’ requirements and make sure they are satisfied
  • Report all malfunctions to production executives to ensure immediate action
  • Facilitate proactive solutions by collecting and analyzing quality data
  • Review current standards and policies; ensure all legal standards are met
  • Keep records of quality reports, statistical reviews and relevant documentation
  • Communicate with external quality assurance officers during on-site inspections
  • Effectively monitor compliance and performance management systems and targets
  • Prepare briefings and development activity that allows the application of a best-practice approach to managing quality assurance across the organization
  • Implemented detailed processes and procedures for key business activities
Key Highlights:
  • Any existing systems/ processes streamlined???? Results obtained???? Major assignments handled????
  • Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
  • Awards/appreciation letters received???? Other relevant achievements????
MM YY – MM YY | ABCD Ltd, Delhi | Quality Assurance Officer
Key Result Areas:
  • Reviewed the implementation and efficiency of quality and inspection systems
  • Planned, conducted and monitored testing and inspection of materials and products to ensure finished product quality
  • Documented internal audits and other quality assurance activities; investigated customer complaints and non- conformance issues
  • Collected and compiled statistical quality data’ analyzed data to identify areas for improvement in the quality system
  • Developed, recommended and monitored corrective and preventive actions; prepared reports to communicate outcomes of quality activities
  • Identified training needs and organize training interventions to meet quality standards
  • Coordinated and supported on-site audits conducted by external providers
  • Evaluated audit findings and implement appropriate corrective actions
  • Monitored risk management activities; responsible for document management systems
  • Assured ongoing compliance with quality and industry regulatory requirements
Key Highlights:
  • Any existing systems/ processes streamlined???? Results obtained????
  • Major assignments handled????
  • Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
  • Awards/appreciation letters received???? Other relevant achievements????

EDUCATION

YYYY BBA from ABC College, Delhi

TECHNICAL PURVIEW

  • MS Office – Word, Excel & PowerPoint
  • Internet Applications

PERSONAL DETAILS

Date of Birth: 01st October 1981 | Languages Known: English & Hindi

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