Key Result Areas:

• Assess patients’ mental health conditions by conferring with them and their families
• Counsel patients with emphasis on promoting mental health
• Help patients deal with addictions and substance abuse
• Manage patients’ problems with self-esteem and mental and emotional growth
• Encourage clients to vent their feelings and discuss problems openly
• Collect and record patient information by interviewing them
• Develop and implement treatment plans based on clinical insight
• Refer patients to community resources or other healthcare specialists
• Evaluate the effectiveness of counseling programs and modify accordingly
• Conduct counseling sessions with the patients and understand their metal issues and health problems
• Meet family members of the patients and get history of the patient and their behavioral changes and other problems associated with them
• Record all the collected information and study the maintained documents and analyze them to suggest proper treatment procedures; determine the needs of the patients and the reason behind their mental problems
• Plan and give proper treatment in the form of counseling and some medications and provide them mental support
• Record the progress in health of the patient and plan for alternative treatment methods in case the previous treatments are not proving to be successful
• Conduct counseling sessions in schools and communities and help people tackle common mental problems and stress
• Plan workshops in schools and colleges so that they can come-up with their problems to get group counseling sessions
• Interview clients to obtain information regarding their medical history, background, and issues
• Create and maintain an up-to-date client profile to effectively track patient treatment process
• Proffer recommendations and solutions to address health issues such as depression, stress, suicide impulse, and anger
• Liaise with the families of patients to monitor and assist patients through the recovery process
• Assist clients to take appropriate decisions concerning their career, marriage, and relationship
• Refer clients to psychiatrics or psychologists for proper medical attention
• Organize group/personal counseling sessions to advise and assist individual(s) struggling with dependencies or adjusting to harsh circumstances; track the progress of treatment to determine the need for plan adjustment
• Develop and implement treatment plans/procedures effective in resolving patients’ issues
• Help clients cultivate skills and coping mechanisms necessary in overcoming their challenges

Key Highlights:

• Any existing systems/ processes streamlined???? Results obtained???? Major assignments handled????
• Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
• Awards/appreciation letters received???? Other relevant achievements????