Skilled in developingand implementingproject plans, risk assessments and contingency plans; designingand implementing, monitoring, configuration management and reporting functions for a hands-off environment\
Deft in handlingbusiness-critical IT tasks and systems that provide commercial advantage in a global marketplace; nurture dependable IT infrastructure and networking that’s always up and running
Adept in defining and documenting best practices and support procedures; maintaininginventory and asset configuration documentation
Flexible and able to adapt to a rapidly changing environment; ability to manage projects of varying length; positive, self-motivated individual who can complete tasks independently
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Education
Bachelor of Engineering / Bachelor of Technology, B.Tech
ABC College
B. Tech
Delhi, Delhi
Completed, May 2003
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Work Experience
June 2004 - July 2009
Systems Administrator
XYZ Ltd
Delhi, Delhi
Key Result Areas:
Support LANs, WANs, network segments, Internet, and intranet systems
Ensure design of system allows all components to work properly together
Make recommendations for future upgrades, MAINTAIN network and system security
Troubleshoot problems reported by users and analyze and isolate issues
Monitor networks to ensure security; evaluate and modify system’s performance
Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers; maintain integrity of the network, server deployment, and security
Ensure network connectivity throughout a company’s LAN/WAN infrastructure is on par with technical considerations; perform network address assignment
Design and deploy networks; Maintain network servers such as file servers, and VPN gateways
Assign routing protocols and routing table configuration
Assign configuration of authentication and authorization of directory services
Administer servers, laptop and desktop computers, printers, routers, switches, firewalls, phones, company mobile phones, smartphones, software deployment, security updates and patches
Key Highlights:
Any existing systems/ processes streamlined???? Results obtained????Major assignments handled????
Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
Awards/appreciation letters received???? Other relevant achievements????
August 2009 - December 2014
Systems Administrator
ABCD Ltd
Delhi, Delhi
Key Result Areas:
Installed and configured software and hardware, managed network servers and technology tools
Involved in setting-up accounts and workstations
Monitored performance and maintain systems according to requirements
Carried out troubleshooting issues and outages
Ensured security through access controls, backups and firewalls
Upgraded systems with new releases and models, developed expertise to train staff on new technologies
Built an internal wiki with technical documentation, manuals and IT policies
Key Highlights:
Any existing systems/ processes streamlined???? Results obtained????Major assignments handled????
Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
Awards/appreciation letters received???? Other relevant achievements????