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 COMPUTER PROFICIENCY
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MS Office – Word, Excel and PowerPoint
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 LANGUAGES
PERSONAL INFORMATION
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PROFILE • ABOUT ME
- Skilled in developingand implementingproject plans, risk assessments and contingency plans; designingand implementing, monitoring, configuration management and reporting functions for a hands-off environment\
- Deft in handlingbusiness-critical IT tasks and systems that provide commercial advantage in a global marketplace; nurture dependable IT infrastructure and networking that’s always up and running
- Adept in defining and documenting best practices and support procedures; maintaininginventory and asset configuration documentation
- Flexible and able to adapt to a rapidly changing environment; ability to manage projects of varying length; positive, self-motivated individual who can complete tasks independently
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EDUCATION
B.Tech, Bachelor of Engineering / Bachelor of Technology,
Completed, May 2003
ABC College
B. Tech
Delhi, Delhi
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WORK EXPERIENCE
June 2004 - July 2009
Systems Administrator
XYZ Ltd
Delhi, Delhi
Key Result Areas:
- Support LANs, WANs, network segments, Internet, and intranet systems
- Ensure design of system allows all components to work properly together
- Make recommendations for future upgrades, MAINTAIN network and system security
- Troubleshoot problems reported by users and analyze and isolate issues
- Monitor networks to ensure security; evaluate and modify system’s performance
- Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers; maintain integrity of the network, server deployment, and security
- Ensure network connectivity throughout a company’s LAN/WAN infrastructure is on par with technical considerations; perform network address assignment
- Design and deploy networks; Maintain network servers such as file servers, and VPN gateways
- Assign routing protocols and routing table configuration
- Assign configuration of authentication and authorization of directory services
- Administer servers, laptop and desktop computers, printers, routers, switches, firewalls, phones, company mobile phones, smartphones, software deployment, security updates and patches
Key Highlights:
- Any existing systems/ processes streamlined???? Results obtained????Major assignments handled????
- Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
- Awards/appreciation letters received???? Other relevant achievements????
August 2009 - December 2014
Systems Administrator
ABCD Ltd
Delhi, Delhi
Key Result Areas:
- Installed and configured software and hardware, managed network servers and technology tools
- Involved in setting-up accounts and workstations
- Monitored performance and maintain systems according to requirements
- Carried out troubleshooting issues and outages
- Ensured security through access controls, backups and firewalls
- Upgraded systems with new releases and models, developed expertise to train staff on new technologies
- Built an internal wiki with technical documentation, manuals and IT policies
Key Highlights:
- Any existing systems/ processes streamlined???? Results obtained????Major assignments handled????
- Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
- Awards/appreciation letters received???? Other relevant achievements????
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