Key Result Areas:

• Design, plan, document, and support the configuration of logical and physical system layouts
• Provide direction for the installation and configuration of all software packages as needed to support business requirements
• Perform analysis and develop solutions based on established service agreements for capacity planning and performance tuning
• Participate in the development of system solution standards
• Develop detailed design, installation and configuration documentation for enterprise system deployments Ensure in solutions and deployments, the security of enterprise infrastructure and compliance with all applicable security standards
• Recommend and oversee projects that expand, change, or improve the systems and related infrastructure; provide assistance in reviewing performance and capacity requests as well as design solution resolution
• Contribute as necessary in a hands-on manner with the implementation of solutions in support of all projects; act as the highest level of engineering escalation for issues encountered
• Provide system support and troubleshooting expertise as needed for designed solutions
• Understand advances and changes in the technology industry and work directly with equipment manufactures to assess new technologies