Application Manager Resume Sample

Key Result Areas:

• Assess customer and/or business process requirements; analyzes structure and flow of work and data that support needs
• Evaluate possible solutions andimplements and/or recommends solutions that support the mission, values and goals
• Performproject management and participates on project teams responsible for system hardware and application software implementation and upgrades
• Determineproject scope andstaff resources required to complete projects; prepareproject work plans and timelines. Monitorproject milestones and reportsproject progress to management
• Workclosely with technical staff, vendors, and contacts from other institutions to ensure timely and efficient completion of projects
• Assuretechnical support problem resolution related to networks, servers, desktops, database management software, operating systems, and/or business application software systems through cooperative relationship with District Technical Support Services
• Performsystem administration activities, which includes coordinating and managing the purchasing, installation, and configuration of desktops, software and related application software upgrades
• Create and maintainstandards, procedures, and documentation related to area of responsibility
• Participate in computer audits and perform testing for disaster recovery process, ensuring a secure processing environment that protects the integrity and availability of information.

Key Highlights:

• Any existing systems/ processes streamlined???? Results obtained????
• Major assignments handled????
• Any unique initiative taken to improve customer satisfaction level????
• Any major accounts/clients handled???
• Awards/appreciation letters received???? Other relevant achievements????

Key Result Areas:

• Implemented system changes and administers access to systems and information utilizing approved information technology security policies, standards and guidelines
• Created, develop and oversaw processes, protocols and procedures, ensuring compliance with applicable federal and state regulations and to minimize financial liability
• Effectively communicated with all levels of the organizationto ensure project success and user needs are identified and met
• Participatedin/on a variety of meetings, groups, and/or committees to communicate and confer about process analysis of existing procedures and systems, determine cost/benefit and complexities of new processes and projects, prepare for testing, discuss the roll-out ofnew projects and software upgrades, and/or discuss other applicable issues
• Researched and recommendedrequired desktop and database configurations to ensure optimum performance and capability to meet thebusiness needs of the District
• Preparedproject proposals and budgets; performs analysis for new technologies and system enhancements; participated in recommending budget items; implemented and allocated resources following budget approval

Key Highlights:

• Any existing systems/ processes streamlined???? Results obtained????Major assignments handled????
• Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
• Awards/appreciation letters received???? Other relevant achievements????