About Me
Application Manager
- Extensive experience of XX years inutilizingand promotingthe use of enterprise tools and development/support standards; gathering and documenting business requirements; definingdevelopment standards methodology to accommodate the changing business priorities
- Adept in monitoringapplication modification requests and ensure best practices are being utilized; ensuring proper implementation of application performance by the team (and other IT members), and resolving any troubleshooting issues
- Expert in emerging enterprise-wide, complex projects; planning innovative, efficient, and productive information infrastructure to facilitate data transactions; understanding of office devices, including desktop and laptop computers, printers, servers and network devices
- Possess strong understanding of all phases of the application development lifecycle and project management disciplines
Education
Bachelor of Engineering / Bachelor of Technology, IT
ABC College
IT
Delhi, Delhi
Completed, May 2003
Work Experience
April 2004 - July 2012
Application Manager
XYZ Ltd
Delhi, Delhi
Key Result Areas:
- Assess customer and/or business process requirements; analyzes structure and flow of work and data that support needs
- Evaluate possible solutions andimplements and/or recommends solutions that support the mission, values and goals
- Performproject management and participates on project teams responsible for system hardware and application software implementation and upgrades
- Determineproject scope andstaff resources required to complete projects; prepareproject work plans and timelines. Monitorproject milestones and reportsproject progress to management
- Workclosely with technical staff, vendors, and contacts from other institutions to ensure timely and efficient completion of projects
- Assuretechnical support problem resolution related to networks, servers, desktops, database management software, operating systems, and/or business application software systems through cooperative relationship with District Technical Support Services
- Performsystem administration activities, which includes coordinating and managing the purchasing, installation, and configuration of desktops, software and related application software upgrades
- Create and maintainstandards, procedures, and documentation related to area of responsibility
- Participate in computer audits and perform testing for disaster recovery process, ensuring a secure processing environment that protects the integrity and availability of information.
Key Highlights:
- Any existing systems/ processes streamlined???? Results obtained????
- Major assignments handled????
- Any unique initiative taken to improve customer satisfaction level????
- Any major accounts/clients handled???
- Awards/appreciation letters received???? Other relevant achievements????
August 2012 - August 2018
Application Manager
ABCD Ltd
Delhi, Delhi
Key Result Areas:
- Implemented system changes and administers access to systems and information utilizing approved information technology security policies, standards and guidelines
- Created, develop and oversaw processes, protocols and procedures, ensuring compliance with applicable federal and state regulations and to minimize financial liability
- Effectively communicated with all levels of the organizationto ensure project success and user needs are identified and met
- Participatedin/on a variety of meetings, groups, and/or committees to communicate and confer about process analysis of existing procedures and systems, determine cost/benefit and complexities of new processes and projects, prepare for testing, discuss the roll-out ofnew projects and software upgrades, and/or discuss other applicable issues
- Researched and recommendedrequired desktop and database configurations to ensure optimum performance and capability to meet thebusiness needs of the District
- Preparedproject proposals and budgets; performs analysis for new technologies and system enhancements; participated in recommending budget items; implemented and allocated resources following budget approval
Key Highlights:
- Any existing systems/ processes streamlined???? Results obtained????Major assignments handled????
- Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
- Awards/appreciation letters received???? Other relevant achievements????
Computer Proficiency
Operating Systems
- MS Office – Word, Excel and PowerPoint
Software
- Internet Applications
Languages
- English
- Hindi
Personal Details
- Birthday:October 01, 1981
