Extensive experience of XX years in utilizing and promoting the use of enterprise tools and development/support standards; gathering and documenting business requirements; defining development standards methodology to accommodate the changing business priorities
Adept in monitoring application modification requests and ensure best practices are being utilized;ensuring proper implementation of application performance by the team (and other IT members), and resolving any troubleshooting issues
Expert in emerging enterprise-wide, complex projects; planning innovative, efficient, and productive information infrastructure to facilitate data transactions; understanding of office devices, including
desktop and laptop computers, printers, servers and network devices
Possess strong understanding of all phases of the application development lifecycle and project management disciplines
ORGANIZATIONAL EXPERIENCE
Since MM YY | XYZ Ltd, Delhi | Application Manager
Key Result Areas:
Assess customer and/or business process requirements; analyzes structure and flow of work and data that support needs
Evaluate possible solutions and implements and/or recommends solutions that support the mission,values and goals
Perform project management and participates on project teams responsible for system hardware and
application software implementation and upgrades
Determine project scope and staff resources required to complete projects; prepare project work plans
and timelines. Monitor project milestones and reports project progress to management
Work closely with technical staff, vendors, and contacts from other institutions to ensure timely and
efficient completion of projects
Assure technical support problem resolution related to networks, servers, desktops, database management software, operating systems, and/or business application software systems through cooperative relationship with District Technical Support Services
Perform system administration activities, which includes coordinating and managing the purchasing,
installation, and configuration of desktops, software and related application software upgrades
Create and maintain standards, procedures, and documentation related to area of responsibility
Participate in computer audits and perform testing for disaster recovery process, ensuring a secure
processing environment that protects the integrity and availability of information.
Key Highlights:
Any existing systems/ processes streamlined???? Results obtained????
Major assignments handled????
Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
Awards/appreciation letters received???? Other relevant achievements????
MM YY – MM YY | ABCD Ltd, Delhi | Application Manager
Key Result Areas:
Implemented system changes and administers access to systems and information utilizing approved information technology security policies, standards and guidelines
Created, develop and oversaw processes, protocols and procedures, ensuring compliance with applicable federal and state regulations and to minimize financial liability
Effectively communicated with all levels of the organization to ensure project success and user needs
are identified and met
Participated in/on a variety of meetings, groups, and/or committees to communicate and confer about process analysis of existing procedures and systems, determine cost/benefit and complexities of new processes and projects, prepare for testing, discuss the roll-out of new projects and software upgrades, and/or discuss other applicable issues
Researched and recommended required desktop and database configurations to ensure optimum performance and capability to meet the business needs of the District
Prepared project proposals and budgets; performs analysis for new technologies and system enhancements; participated in recommending budget items; implemented and allocated resources following budget approval
Key Highlights:
Any existing systems/ processes streamlined???? Results obtained????
Major assignments handled????
Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
Awards/appreciation letters received???? Other relevant achievements????
EDUCATION
YYYY
B.Tech. in IT from ABC College, Delhi
TECHNICAL PURVIEW
MS Office – Word, Excel & PowerPoint
Internet Applications
PERSONAL DETAILS
Date of Birth: 01st October 1981 | Languages Known: English & Hindi
