ARVIND RAWAT

C-21

Sector-21

Delhi - 212652, Delhi

About Me

Application Manager

Extensive experience of XX years inutilizingand promotingthe use of enterprise tools and development/support standards; gathering and documenting business requirements; definingdevelopment standards methodology to accommodate the changing business priorities
Adept in monitoringapplication modification requests and ensure best practices are being utilized; ensuring proper implementation of application performance by the team (and other IT members), and resolving any troubleshooting issues
Expert in emerging enterprise-wide, complex projects; planning innovative, efficient, and productive information infrastructure to facilitate data transactions; understanding of office devices, including desktop and laptop computers, printers, servers and network devices
Possess strong understanding of all phases of the application development lifecycle and project management disciplines

Bachelor of Engineering / Bachelor of Technology, IT

ABC College

Delhi, Delhi

Completed, May 2003

April 2004 - July 2012

Application Manager

XYZ Ltd

Delhi, Delhi

Key Result Areas:

Assess customer and/or business process requirements; analyzes structure and flow of work and data that support needs
Evaluate possible solutions andimplements and/or recommends solutions that support the mission, values and goals
Performproject management and participates on project teams responsible for system hardware and application software implementation and upgrades
Determineproject scope andstaff resources required to complete projects; prepareproject work plans and timelines. Monitorproject milestones and reportsproject progress to management
Workclosely with technical staff, vendors, and contacts from other institutions to ensure timely and efficient completion of projects
Assuretechnical support problem resolution related to networks, servers, desktops, database management software, operating systems, and/or business application software systems through cooperative relationship with District Technical Support Services
Performsystem administration activities, which includes coordinating and managing the purchasing, installation, and configuration of desktops, software and related application software upgrades
Create and maintainstandards, procedures, and documentation related to area of responsibility
Participate in computer audits and perform testing for disaster recovery process, ensuring a secure processing environment that protects the integrity and availability of information.

Key Highlights:

August 2012 - August 2018

Application Manager

ABCD Ltd

Delhi, Delhi

Key Result Areas:

Implemented system changes and administers access to systems and information utilizing approved information technology security policies, standards and guidelines
Created, develop and oversaw processes, protocols and procedures, ensuring compliance with applicable federal and state regulations and to minimize financial liability
Effectively communicated with all levels of the organizationto ensure project success and user needs are identified and met
Participatedin/on a variety of meetings, groups, and/or committees to communicate and confer about process analysis of existing procedures and systems, determine cost/benefit and complexities of new processes and projects, prepare for testing, discuss the roll-out ofnew projects and software upgrades, and/or discuss other applicable issues
Researched and recommendedrequired desktop and database configurations to ensure optimum performance and capability to meet thebusiness needs of the District
Preparedproject proposals and budgets; performs analysis for new technologies and system enhancements; participated in recommending budget items; implemented and allocated resources following budget approval

Key Highlights:

Any existing systems/ processes streamlined???? Results obtained????Major assignments handled????
Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
Awards/appreciation letters received???? Other relevant achievements????