Key Result Areas:  

• Greet and interact with clients in person, over the telephone, and via email
• Assist attorneys with information gathering and research for cases, including client details such as employment, financial, and medical records as well as legal documentation
• Conduct research in legal publications and databases to find laws and court decisions pertaining to current cases
• Draw up legal documents including appeals, complaints, discovery requests, motions, pretrial agreements, subpoenas, and summonses
• Prepare forms for clients including accident reports, applications, and court or trial requests
• Communicate with court officials and opposing counsel on behalf of clients and attorneys
• Help lawyers prepare for arbitration, depositions, hearings, mediations, and trials
• Take notes at meetings, client interviews, depositions, and hearings
• Handle incoming and outgoing mail
• Maintain organized files, including copies of all documents and correspondence
• Manage invoices and expenditures  

Key Highlights:  

• Any existing systems/ processes streamlined???? Results obtained???? Major assignments handled????
• Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???  
• Awards/appreciation letters received???? Other relevant achievements????