- Certified Freight Forwarder, Completed , January 2018
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Freight Forwarding Resume Samples and Templates for 2026
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Freight Forwarding Resume Examples and Templates: A Complete Guide
If you’re pursuing a career in freight forwarding, presenting a professional resume that aligns with your qualifications, certifications, and logistics experience is critical. Whether you’re a seasoned freight forwarder handling JNPT container movements or someone transitioning into the logistics field, this guide will help you write a job-winning resume that impresses recruiters at DHL, Maersk, Blue Dart, and other leading freight companies in India.
Understanding the Freight Forwarding Role in India
Freight forwarders in India play a crucial role in the country’s rapidly growing logistics sector, valued at over ₹15 lakh crore. From managing containerised cargo through major ports like JNPT, Chennai, and Mundra to coordinating air freight through Delhi and Mumbai airports, freight forwarding professionals ensure seamless movement of goods across domestic and international markets.
Key responsibilities include:
- Coordinating multimodal shipments (sea, air, road, rail)
- Managing customs clearance documentation and DGFT compliance
- Liaising with shipping lines, airlines, and transport operators
- Handling import-export documentation (Bill of Lading, AWB, Certificate of Origin)
- Ensuring GST and customs duty compliance
- Tracking shipments and managing client communications
- Negotiating freight rates with carriers and consolidators
India’s position as a manufacturing and export hub means freight forwarders are essential for industries ranging from pharmaceuticals and textiles to automobiles and electronics.
Preparing to Write Your Freight Forwarder Resume
Before drafting your resume, gather all relevant information:
Professional details to compile:
- Complete employment history with freight forwarding companies
- Specific routes, ports, and trade lanes handled
- Volume of shipments managed (TEUs, tonnes, consignments)
- Software proficiency (Cargowise, SAP TM, Oracle SCM)
- Certifications and training completed
- Languages known (crucial for international trade)
- Notable achievements (cost savings, process improvements)
Research your target employers:
- Review job descriptions from Maersk, DHL, Kuehne+Nagel, and Allcargo
- Identify common requirements and preferred qualifications
- Note industry-specific terminology and compliance requirements
Choosing the Best Resume Format
Select a resume format that best presents your freight forwarding experience:
Chronological Format
Best for experienced freight forwarders with consistent career progression. Highlights your work history at companies like GATI, TCI, or Safexpress in reverse chronological order.
Functional Format
Suitable for career changers from related fields (customs brokerage, shipping line operations, or warehouse management) who want to emphasise transferable skills.
Combination Format
Ideal for mid-career professionals balancing diverse experience across sea freight, air freight, and multimodal operations.
Format recommendations by experience: | Experience Level | Recommended Format | Resume Length | |-----------------|-------------------|---------------| | Entry-level (0-2 years) | Chronological | 1 page | | Mid-level (3-7 years) | Combination | 1-2 pages | | Senior (8+ years) | Chronological | 2 pages |
Professional Summary Examples
Your professional summary should immediately communicate your freight forwarding expertise:
Entry-Level Freight Forwarder
Logistics graduate from NITIE with hands-on internship experience at Maersk India. Trained in sea freight documentation, customs clearance procedures, and shipment tracking systems. Proficient in Cargowise One and MS Office. Eager to contribute to freight operations while developing expertise in multimodal logistics.
Experienced Freight Forwarder
Results-driven freight forwarding professional with 6+ years of experience managing import-export operations for automotive and pharmaceutical clients. Successfully handled 500+ TEUs monthly through JNPT and Chennai ports. Expertise in customs documentation, DGFT compliance, and carrier negotiations. Reduced freight costs by 18% through strategic rate negotiations with shipping lines.
Senior Freight Forwarding Manager
Strategic logistics leader with 12+ years of experience in freight forwarding operations across India, Middle East, and Southeast Asia trade lanes. Led a team of 15 at DHL Global Forwarding, managing ₹50 crore annual revenue. Expertise in multimodal logistics, customs brokerage, and supply chain optimisation. IATA/FIATA certified with proven record of building long-term carrier partnerships.
Air Freight Specialist
Air freight operations specialist with 5 years of experience handling time-critical shipments for pharmaceutical and e-commerce clients. Managed daily cargo operations at Delhi IGI Airport with airlines including Emirates SkyCargo, Lufthansa Cargo, and Air India Cargo. IATA DGR certified with expertise in perishables, pharmaceuticals, and dangerous goods handling.
Showcasing Your Work Experience
Present your freight forwarding experience with specific achievements and metrics:
Senior Freight Forwarder
Kuehne+Nagel India Pvt Ltd | Mumbai April 2019 – Present
- Manage import-export operations for 25+ key accounts including Tata Motors, Sun Pharma, and Reliance Industries
- Handle 800+ TEUs monthly through JNPT, achieving 98% on-time delivery rate
- Coordinate with 15+ shipping lines including Maersk, MSC, and Hapag-Lloyd for competitive rate negotiations
- Reduced average transit time by 3 days through strategic carrier selection and route optimisation
- Process customs documentation ensuring 100% compliance with DGFT and customs regulations
- Mentor team of 5 junior freight coordinators on documentation and client management
Freight Coordinator
Allcargo Logistics Ltd | Chennai June 2016 – March 2019
- Coordinated FCL and LCL shipments for textile and automotive spare parts exporters
- Managed documentation including Bill of Lading, commercial invoices, and packing lists
- Liaised with customs house agents for timely clearance at Chennai and Tuticorin ports
- Tracked shipments using Cargowise One, providing real-time updates to clients
- Achieved 95% customer satisfaction rating through proactive communication
- Processed 150+ shipments monthly with zero documentation errors
Logistics Trainee
Blue Dart Express Ltd | Bangalore January 2015 – May 2016
- Assisted in domestic and international air freight operations
- Learned customs clearance procedures and documentation requirements
- Coordinated with airlines for cargo space booking and flight schedules
- Maintained shipment tracking records and client communication logs
- Completed IATA Cargo Introductory Course during training period
Essential Skills for Freight Forwarders
Technical Skills
- Freight management systems (Cargowise, SAP TM, Oracle SCM)
- Customs documentation (Bill of Lading, AWB, Certificate of Origin)
- ICEGATE and customs e-filing procedures
- Incoterms 2020 knowledge
- HS code classification
- GST and customs duty calculations
- Shipping line booking portals
- Warehouse management systems
- MS Excel (advanced formulas, pivot tables)
- Track and trace systems
Operational Skills
- Sea freight operations (FCL, LCL, breakbulk)
- Air freight coordination (general cargo, perishables, DG)
- Multimodal transport planning
- Customs clearance procedures
- DGFT compliance and licensing
- Carrier rate negotiations
- Route and transit time optimisation
- Insurance and claims management
- Project cargo handling
- Cross-trade operations
Soft Skills
- Client relationship management
- Negotiation and persuasion
- Problem-solving under pressure
- Time management and prioritisation
- Cross-cultural communication
- Attention to detail
- Team coordination
- Vendor management
- Conflict resolution
- Adaptability to changing regulations
Certifications for Freight Forwarding Professionals
Industry-Recognised Certifications
| Certification | Issuing Body | Relevance |
|---|---|---|
| FIATA Diploma in Freight Forwarding | FIATA/FFFAI | Gold standard for freight forwarders |
| IATA/FIATA Diploma | IATA | Air cargo and multimodal expertise |
| IATA Dangerous Goods Regulations (DGR) | IATA | Mandatory for DG shipments |
| Customs Broker License | CBIC | Essential for customs brokerage |
| IATA Cargo Introductory Course | IATA | Entry-level air cargo certification |
| SCM Professional Certification | APICS/CSCMP | Supply chain management expertise |
Indian Certifications
- FFFAI (Federation of Freight Forwarders’ Associations in India) membership
- Custom House Agent (CHA) License from CBIC
- Authorised Economic Operator (AEO) certification knowledge
- GST Practitioner certification
- DGFT EXIM certification courses
Software Certifications
- Cargowise One Certified Professional
- SAP Transportation Management
- Oracle SCM Cloud certification
- Microsoft Excel Advanced certification
Tips by Experience Level
Entry-Level Freight Forwarders (0-2 years)
- Highlight logistics or commerce degree from institutions like NITIE, IIM, or Symbiosis
- Include internships at freight companies or customs brokerage firms
- Emphasise software proficiency and willingness to learn
- Mention language skills (English, Hindi, regional languages)
- Include any IATA or logistics certification courses completed
Target companies: Entry roles at DHL, FedEx, Blue Dart, DTDC, or regional freight forwarders
Mid-Level Freight Forwarders (3-7 years)
- Quantify shipment volumes handled (TEUs, tonnes, consignments)
- Highlight specific trade lanes and port expertise
- Showcase cost savings and efficiency improvements achieved
- Demonstrate client relationship management success
- Include team coordination or mentoring experience
Target positions: Senior Freight Coordinator, Operations Executive, Key Account Manager
Senior Freight Forwarders (8+ years)
- Emphasise leadership and team management experience
- Highlight revenue responsibility and business development achievements
- Showcase strategic partnerships with carriers and agents
- Demonstrate P&L management and operational excellence
- Include industry recognition and professional network involvement
Target positions: Operations Manager, Branch Manager, Regional Head, Director of Freight Operations
ATS Optimisation for Freight Forwarding Resumes
Optimise your resume for Applicant Tracking Systems used by major freight companies:
Essential keywords to include:
- Freight forwarding, freight forwarder, logistics operations
- Import-export, customs clearance, DGFT compliance
- Sea freight, air freight, multimodal transport
- Bill of Lading, AWB, documentation
- Cargowise, SAP TM, shipping software
- JNPT, Chennai Port, Mundra, major ports
- Incoterms, HS codes, customs duties
- Carrier management, rate negotiations
- FCL, LCL, containerised cargo
- Supply chain, logistics management
ATS-friendly formatting:
- Use standard section headings (Summary, Experience, Skills, Education)
- Avoid tables, graphics, and complex formatting
- Use standard fonts (Arial, Calibri, Times New Roman)
- Save as PDF or Word document as specified
- Include contact information in text format, not headers
Conclusion
A well-crafted freight forwarding resume is your gateway to opportunities at leading logistics companies in India. Whether you’re targeting roles at multinational freight forwarders like DHL and Kuehne+Nagel or established Indian players like Allcargo and TCI, your resume must demonstrate your expertise in managing shipments, ensuring compliance, and delivering cost-effective logistics solutions.
Focus on quantifying your achievements—TEUs handled, cost savings achieved, and on-time delivery rates. Highlight your certifications, software proficiency, and knowledge of Indian ports and customs procedures. With India’s logistics sector projected to grow significantly, skilled freight forwarding professionals are in high demand.
Use our resume builder to create an ATS-optimised freight forwarding resume, or explore our professional templates designed specifically for logistics professionals in India.
Frequently Asked Questions
What sections should a strong freight forwarding resume include?
At minimum, include contact information, a professional summary, work experience, key skills, and education. Depending on your experience level, you may also add certifications, achievements, projects, or industry-specific sections that highlight your expertise.
How do I write a professional summary for a freight forwarding role?
Keep it concise — two to three sentences highlighting your experience level, core competencies, and a key achievement or strength that shows why you're right for the job. Tailor it to match the specific role you're applying for.
What skills are most important to list on a freight forwarding resume?
Include a mix of technical skills specific to freight forwarding roles and soft skills like communication, problem-solving, and teamwork. Research job postings in your target companies to identify the most commonly requested skills.
How detailed should my work experience be?
Use bullet points to describe your roles, focusing on specific results, tools used, and the impact you made. Quantify achievements where possible — numbers and percentages help recruiters quickly understand your contributions.
Do I need certifications on my freight forwarding resume?
Certifications aren't always required, but they can strengthen your application — especially if they demonstrate advanced training or specialised expertise. List the certification name, issuing organisation, and year obtained.
What's the best resume format for a freight forwarding?
Most freight forwarding professionals benefit from a reverse-chronological format that lists your most recent experience first. If you're changing careers or have gaps, a functional or combination format might work better.
How long should my freight forwarding resume be?
Aim for one page if you're early in your career. Experienced professionals with extensive achievements can use two pages — just ensure every section adds value and remains relevant to the role.
Should I tailor my resume for each job application?
Yes. Customising your resume with keywords and responsibilities from the job posting improves your chances of passing Applicant Tracking Systems (ATS) and resonating with recruiters. Focus on relevant experience and skills for each role.
Freight Forwarding Text-Only Resume Templates and Samples
Arvind Rawat
Phone: 09876548765
Email: arvind@abc.com
Address: Alpha1 greater noida, Beta 2 greater noida, Noida
About Me
Freight Forwarding
- Motivated and enthusiastic freight forwarding coordinator with XX years of experience in air transport for urgent and high-value freight. Adept in arranging appropriate packing, taking into account the climate, terrain, weight, cost, and nature of goods and also the delivery and warehousing of goods at their final destination. Possesses strong networking and customer relationship management skills and is looking forward to showcasing my skills at your company.Deft in arranging appropriate packing, taking into account the climate, terrain, weight, cost, and nature of goods and also the delivery and warehousing of goods at their final destination; arranging insurance and assisting the client in the event of a claim
- Adept in obtaining, checking, and preparing documentation to meet customs and insurance requirements, packing specifications, and compliance with other countries' regulations and fiscal regimes; arranging payment of freight and other charges or collection of payment on behalf of the client
- Involved in offering consolidation services by air, sea, and road, ensuring cost-effective and secure solutions to small shippers who have insufficient cargo to require their dedicated units; utilizing e-commerce, internet technology, and satellite systems to enable real-time tracking of goods
- Skilled in arranging air transport for urgent and high-value freight and managing the risk door-to-door; acting as a broker in customs negotiations worldwide to guide the freight efficiently through complex procedures; arranging courier and specialist hand-carry services
- Professional skills to coordinate functions and lead team members; strong negotiating power and management capabilities; effective networking and customer relationship management skills; business policy and strategic handling of matters; expertise in shipping and logistics management services
Education
Economics and Business Administration, Bachelor of Business Administration, Completed, August 2014
Hindu College
Delhi University
Delhi,
Certifications
Work Experience
Period: May 2014 - Current
Freight Forwarding
SM/AM - Logistics
- Provided accurate and timely reporting of information to customers including sending quotations, pricing, costing, shipping details, and supply chain-related documentation.
- Worked with the Operations team and suppliers to ensure customers’ expectations are met and exceeded.
- Took a lead operational role for different clients; arranged shipments for new or one-off clients.
- Used freight forwarding IT systems to process job files, manage customers’ shipments and ensure margin objectives per activity are met; ensure compliance with all policies, procedures, and standard operating practices.
- Built and maintained effective relationships with customers, suppliers, and team members.
- Arranged for picking up of goods and materials from the client's location.
- Counted, and labeled boxes to be shipped and entered details into the computer system.
- Perform minor repairs on the hand-held scanner, forklift, and other equipment.
Period: July 2005 - February 2013
Consolidator
Sundaraanesh Freights Pvt.
- Carried out troubleshooting and finding solutions; produced rates and processed bookings on to computer system.
- Co-operated with other teams to ensure cost/revenue are processed accurately and on time.
- Established effective communications with clients and overseas offices.
- Created new files for shipments prior to arrival; participated in periodic operational reviews with the client.
- Noted down customer entries and invoices; liaised with Shipping lines.
- Updating custom entries; ensuring strong communications with clients.
- Executed multi-modal freight management services (sea/air/road) for imports and exports.
- Maximized revenue, contain cost; maintained internal service level.
Skills
Hard Skills
- Service Orientation
- Judgment and Decision Making
- Operation Monitoring
- Clerical
- Production and Processing
- Updating logs
- Service Planning
- Routing Orders
Soft Skills
- Monitoring Skills
- Decision-Making Skills
- Monitoring Skills
- Active Learning Skills
- Complex Problem-Solving Skills
- Time Management Skills
- Customer and Personal Service
- Coordination Skills
Languages
Softwares
Operating System
Personal Interests
- Yoga
- Cycling
- Travelling
- Reading
- Cooking
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