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Air Freight Import Manager Resume Samples (Text format)

About Me

Air Freight Import Manager

  • Dedicated Air Freight Import Manager with XX years experience in the shipping and supply chain industry. Ability to work with flexible schedules as well as in variable weather conditions. Proficient in determining destinations by referring to addresses on packages and documents. strong customer and interpersonal skills and the ability to communicate effectively at all levels within the organization or with clients in a professional and cordial manner.
  • Skilled in maintaining route supply inventory to ensure prompt delivery of products to customers; providing basic customer service by giving required information; maintaining delivery records; asking for feedback on provided services and resolving client's complaints
  • Track record of verifying delivery information, for instance, names, addresses, and contact numbers; competent at planning and following the most resourceful routes for delivery; ability to deliver packages on a timely basis as per the company’s policies
  • Proficient in determining destinations by referring to addresses on packages and documents; proven record of collecting essential payments and signatures from customers; ability to record package delivery information, for example, time of delivery and recipient’s name
  • Profound ability to communicate verbally with customers in a professional manner; able to complete paperwork and maintain records accurately and completely; recognized for ensuring the highest degree of security of shipment
  • Ability to work with flexible schedules as well as in variable weather conditions; strong customer and interpersonal skills along with the ability to communicate effectively at all levels within the organization or with customers and clients in a professional and cordial manner

EDUCATION

Management, Diploma in Logistics and Transport management, Completed, September 2008

Tripura College of Logistics and Management

Tripura University

Tripura, Tripura

Work Experience

April 2005 - Current

Air Freight Import Manager

Blue Dart Logistics

Mumbai, Maharashtra

  • Collaborated with National Manager and developed the air freight product.
  • Attended recurring meetings with your vendors and carriers.
  • Negotiated with constant clients about air shipment rates with airlines.
  • Ensured adherence to quality standards set by the industry.
  • Handled consumer complaints and helped with prompt resolutions.
  • Developed operating procedures and KPIs in collaboration with contractors.
  • Helped team members execute new business.

August 1995 - February 2004

Air Freight Import Manager

DHL Logistics Ltd

New Delhi, Delhi

  • Able to work independently as well as part of a team.
  • Analysis of both export & import day-to-day activities.
  • Maintained solid professional relationships with customs officials.
  • Offered and provided support to the sales team and account managers.
  • Coordinated with existing international partners to expand the business.
  • Prepared and processed client invoices and handled facility billing processes.
  • Determined appropriate air freight pricing by working closely with upper management.
  • Collected outstanding payments within the agreed timeline.

Training Certifications

  • International Trade and Freight Forwarding Certificate IIFT Institute, 2018

Skills

Hard Skills

  • Freight Forwarding
  • Warehouse Management
  • Client Relationship Building/Management
  • Business Management
  • Catering
  • General Administrative and Operations Coordination

Soft Skills

  • Critical thinking
  • Time management
  • Analytical skills
  • Leadership skills
  • Organizational skills
  • Communication Skills
  • Customer service skills

Computer Proficiency

  • Window
  • Internet Applications
  • MS Office – Word, Excel, and PowerPoint

Languages

  • English
  • Hindi
  • Persian

Personal Interest

  • Gardening
  • Yoga
  • Traveling

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Air Freight Import Manager Resume Sample

Air Freight Import Manager Resume Sample
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