ARVINDRAWAT
Air Freight Import Manager
PROFILE • ABOUT ME
- Gained extensive experience of XXyears inperformingthe delivery tasks and pick-up of customer material in a polite, resourceful and professional manner; ensuringdocuments are delivered and entered accurately; operatingvehicle for the delivery of mail, supplies, products and materials
- Skilled in maintainingroute supply inventory to ensure prompt delivery of products to customers; providingbasic customer service by giving required information; maintaining delivery records; asking for feedback on provided services and resolve clients’complaints
- Track record of verifying delivery information, for instance, names, addresses, and contact numbers; competent at planning and following the most resourceful routes for delivery; ability to deliver packages on a timely basis as per the company’s policies
- Proficient in determining destinations by referring to addresses on packages and documents; proven record of collecting essential payments and signatures from customers; ability to record package delivery information, for example, time of delivery and recipient’s name
- Profound ability to communicate verbally with customers in a professional manner; able to complete paperwork and maintain records accurately and completely; recognized for ensuring the highest degree of security of shipment
- Ability to work with flexible schedules as well as in variable weather conditions; strong customer and interpersonal skills along with the ability to communicate effectively at all levels within the organization or with customers and clients in a professional and cordial manner
EDUCATION
Business Administration, Bachelor of Business Administration
ABC College
Delhi, Delhi
WORK EXPERIENCE
XYZ Ltd
Air Freight Import Manager
Delhi, Delhi
Key Result Areas:
- Walk, ride bicycles, drive vehicles, or use public conveyances in order to reach destinations to deliver messages or materials
- Load vehicles with listed goods, ensuring goods are loaded correctly and taking precautions with hazardous goods
- Unload and sort items collected along delivery routes
- Receive messages or materials to be delivered, and information on recipients, such as names, addresses, telephone numbers, and delivery instructions, communicated via telephone, two-way radio, or in person.
- Plan and follow the most efficient routes for delivering goods.
- Deliver messages and items, such as newspapers, documents, and packages, between establishment departments, and to other establishments and private homes
- Sort items to be delivered according to the delivery route
- Obtain signatures and payments, or arrange for recipients to make payments
- Record information, such as items received and delivered and recipients' responses to messages
- Check with home offices after completed deliveries, in order to confirm deliveries and collections and to receive instructions for other deliveries
- Perform routine maintenance on delivery vehicles, such as monitoring fluid levels and replenishing fuel
- Call by telephone in order to deliver verbal messages
- Open, sort, and distribute incoming mail; perform general office or clerical work such as filing materials, operating duplicating machines, or running errands
- Collect, seal, and stamp outgoing mail, using postage meters and envelope sealers
- Unload goods from large trucks, and load them onto smaller delivery vehicles
Key Highlights:
- Any existing systems/ processes streamlined???? Results obtained????Major assignments handled????
- Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
- Awards/appreciation letters received???? Other relevant achievements????
ABCD Ltd
Air Freight Import Manager
Delhi, Delhi
Key Result Areas:
- Determined destinations by referring to addresses on packages and documents
- Ensured that packages or messages are delivered in a time efficient manner
- Derived delivery truck to the destination; ensured that the delivery is done ontime
- Reconciled packages at recipient’s location
- Maintained communication with destination and point of departure through radio or cell phone
- Ensured the highest degree of security of shipment; took recipient’s signature of the receipt and compare with the original signature on the identification card
- Understood privacy rules and not tamper with package or document
- Maintained records of daily visits in the log book
- Sorted deliverable items in accordance to the delivery route in order to ensure maximum efficiency
- Confirmed deliveries by checking into the office after each delivery
- Opened and sorted incoming mail and deliver to appropriate recipients within the office
- Collected and sealed outgoing mail and ensure that proper stamps are used
- Loaded and unloaded goods from trucks and delivery vans
- Planned efficient routes prior to setting out on a delivery mission
- Used telephones to deliver verbal messages
Key Highlights:
- Any existing systems/ processes streamlined???? Results obtained????Major assignments handled????
- Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
- Awards/appreciation letters received????????Other relevant achievements????
COMPUTER Proficiency 
LANGUAGES
PERSONAL INFORMATION
