Download Courier, Messenger Resume Samples

• Gained extensive experience of XX years in performing the delivery tasks and pick-up of customer material in a polite, resourceful and professional manner; ensuring documents are delivered and entered accurately; operating vehicle for the delivery of mail, supplies, products and materials 
• Skilled in maintaining route supply inventory to ensure prompt delivery of products to customers; providing basic customer service by giving required information; maintaining delivery records; asking for feedback on provided services and resolve clients’ complaints 
• Track record of verifying delivery information, for instance, names, addresses, and contact numbers; competent at planning and following the most resourceful routes for delivery; ability to deliver packages on a timely basis as per the company’s policies 
• Proficient in determining destinations by referring to addresses on packages and documents; proven record of collecting essential payments and signatures from customers; ability to record package delivery information, for example, time of delivery and recipient’s name 
• Profound ability to communicate verbally with customers in a professional manner; able to complete paperwork and maintain records accurately and completely; recognized for ensuring the highest degree of security of shipment 
• Ability to work with flexible schedules as well as in variable weather conditions; strong customer and interpersonal skills along with the ability to communicate effectively at all levels within the organization or with customers and clients in a professional and cordial manner 
   

Key Result Areas: 

• Walk, ride bicycles, drive vehicles, or use public conveyances in order to reach destinations to deliver messages or materials 
• Load vehicles with listed goods, ensuring goods are loaded correctly and taking precautions with hazardous goods 
• Unload and sort items collected along delivery routes 
• Receive messages or materials to be delivered, and information on recipients, such as names, addresses, telephone numbers, and delivery instructions, communicated via telephone, two-way radio, or in person. 
• Plan and follow the most efficient routes for delivering goods. 
• Deliver messages and items, such as newspapers, documents, and packages, between establishment departments, and to other establishments and private homes 
• Sort items to be delivered according to the delivery route 
• Obtain signatures and payments, or arrange for recipients to make payments 
• Record information, such as items received and delivered and recipients' responses to messages 
• Check with home offices after completed deliveries, in order to confirm deliveries and collections and to receive instructions for other deliveries 
• Perform routine maintenance on delivery vehicles, such as monitoring fluid levels and replenishing fuel 
• Call by telephone in order to deliver verbal messages 
• • Open, sort, and distribute incoming mail; perform general office or clerical work such as filing materials, operating duplicating machines, or running errands 
• Collect, seal, and stamp outgoing mail, using postage meters and envelope sealers 
• Unload goods from large trucks, and load them onto smaller delivery vehicles 

Key Highlights: 

• Any existing systems/ processes streamlined???? Results obtained???? Major assignments handled???? 
• Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled??? 
• Awards/appreciation letters received???? Other relevant achievements???? 

Key Result Areas: 

• Determined destinations by referring to addresses on packages and documents 
• Ensured that packages or messages are delivered in a time efficient manner 
• Derived delivery truck to the destination; ensured that the delivery is done on time 
• Reconciled packages at recipient’s location 
• Maintained communication with destination and point of departure through radio or cell phone 
• Ensured the highest degree of security of shipment; took recipient’s signature of the receipt and compare with the original signature on the identification card 
• Understood privacy rules and not tamper with package or document 
• Maintained records of daily visits in the log book 
• Sorted deliverable items in accordance to the delivery route in order to ensure maximum efficiency 
• Confirmed deliveries by checking into the office after each delivery 
• Opened and sorted incoming mail and deliver to appropriate recipients within the office 
• Collected and sealed outgoing mail and ensure that proper stamps are used 
• Loaded and unloaded goods from trucks and delivery vans 
• Planned efficient routes prior to setting out on a delivery mission 
• Used telephones to deliver verbal messages 
• Key Highlights: 
• Any existing systems/ processes streamlined???? Results obtained???? Major assignments handled???? 
• Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled??? 
• Awards/appreciation letters received???????? Other relevant achievements????