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Courier Messenger - Free Resume Sample

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What do you do, what is your job?

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ARVIND RAWAT

Contact: 999999999 | E-Mail: [email protected]


A Skilled & Proficient Courier / Messenger

Possess expertise in picking-up and carrying messages, documents, packages, and other items between offices or departments within an establishment or to other business concerns, traveling by foot, bicycle, motorcycle, automobile, or public conveyance


PROFILE SUMMARY

  • Gained extensive experience of XX years in performing the delivery tasks and pick-up of customer material in a polite, resourceful and professional manner; ensuring documents are delivered and entered accurately; operating vehicle for the delivery of mail, supplies, products and materials
  • Skilled in maintaining route supply inventory to ensure prompt delivery of products to customers; providing basic customer service by giving required information; maintaining delivery records; asking for feedback on provided services and resolve clients’ complaints
  • Track record of verifying delivery information, for instance, names, addresses, and contact numbers ; competent at planning and following the most resourceful routes for delivery ; ability to deliver packages on a timely basis as per the company’s policies
  • Proficient in determining destinations by referring to addresses on packages and documents; proven record of collecting essential payments and signatures from customers; ability to record package delivery information, for example, time of delivery and recipient’s name
  • Profound ability to communicate verbally with customers in a professional manner; able to complete paperwork and maintain records accurately and completely; recognized for ensuring the highest degree of security of shipment
  • Ability to work with flexible schedules as well as in variable weather conditions; strong customer and interpersonal skills along with the ability to communicate effectively at all levels within the organization or with customers and clients in a professional and cordial manner

ORGANIZATIONAL EXPERIENCE

Since MM YY | XYZ Ltd, Delhi | Courier / Messenger
Key Result Areas:
  • Walk, ride bicycles, drive vehicles, or use public conveyances in order to reach destinations to deliver messages or materials
  • Load vehicles with listed goods, ensuring goods are loaded correctly and taking precautions with hazardous goods
  • Unload and sort items collected along delivery routes
  • Receive messages or materials to be delivered, and information on recipients, such as names, addresses, telephone numbers, and delivery instructions, communicated via telephone, two-way radio, or in person.
  • Plan and follow the most efficient routes for delivering goods.
  • Deliver messages and items, such as newspapers, documents, and packages, between establishment departments, and to other establishments and private homes
  • Sort items to be delivered according to the delivery route
  • Obtain signatures and payments, or arrange for recipients to make payments
  • Record information, such as items received and delivered and recipients' responses to messages
  • Check with home offices after completed deliveries, in order to confirm deliveries and collections and to receive instructions for other deliveries
  • Perform routine maintenance on delivery vehicles, such as monitoring fluid levels and replenishing fuel
  • Call by telephone in order to deliver verbal messages
  • Open, sort, and distribute incoming mail; perform general office or clerical work such as filing materials, operating duplicating machines, or running errands
  • Collect, seal, and stamp outgoing mail, using postage meters and envelope sealers
  • Unload goods from large trucks, and load them onto smaller delivery vehicles
Key Highlights:
  • Any existing systems/ processes streamlined???? Results obtained????
  • Major assignments handled????
  • Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
  • Awards/appreciation letters received???? Other relevant achievements????
MM YY – MM YY | ABCD Ltd, Delhi | Courier / Messenger
Key Result Areas:
  • Determined destinations by referring to addresses on packages and documents
  • Ensured that packages or messages are delivered in a time efficient manner
  • Derived delivery truck to the destination; ensured that the delivery is done on time
  • Reconciled packages at recipient’s location
  • Maintained communication with destination and point of departure through radio or cell phone
  • Ensured the highest degree of security of shipment; took recipient’s signature of the receipt and compare with the original signature on the identification card
  • Understood privacy rules and not tamper with package or document
  • Maintained records of daily visits in the log book
  • Sorted deliverable items in accordance to the delivery route in order to ensure maximum efficiency
  • Confirmed deliveries by checking into the office after each delivery
  • Opened and sorted incoming mail and deliver to appropriate recipients within the office
  • Collected and sealed outgoing mail and ensure that proper stamps are used
  • Loaded and unloaded goods from trucks and delivery vans
  • Planned efficient routes prior to setting out on a delivery mission
  • Used telephones to deliver verbal messages
Key Highlights:
  • Any existing systems/ processes streamlined???? Results obtained????
  • Major assignments handled????
  • Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
  • Awards/appreciation letters received???? Other relevant achievements????

EDUCATION

YYYY Ensured the highest degree of security of shipment; took recipient’s signature of the receipt and compare with the original signature on the identification card

TECHNICAL PURVIEW

  • MS Office – Word, Excel & PowerPoint
  • Internet Applications

PERSONAL DETAILS

Date of Birth: 01st October 1981 | Languages Known: English & Hindi

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