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Courier, Messenger Resume Sample

Courier, Messenger Resume Sample
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Courier, Messenger Resume Samples(Text format)

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About Me

Courier / Messenger

  • Gained extensive experience of XX years in performing the delivery tasks and pick-up of customer material in a polite, resourceful and professional manner; ensuring documents are delivered and entered accurately; operating vehicle for the delivery of mail, supplies, products and materials 
  • Skilled in maintaining route supply inventory to ensure prompt delivery of products to customers; providing basic customer service by giving required information; maintaining delivery records; asking for feedback on provided services and resolve clients’ complaints 
  • Track record of verifying delivery information, for instance, names, addresses, and contact numbers; competent at planning and following the most resourceful routes for delivery; ability to deliver packages on a timely basis as per the company’s policies 
  • Proficient in determining destinations by referring to addresses on packages and documents; proven record of collecting essential payments and signatures from customers; ability to record package delivery information, for example, time of delivery and recipient’s name 
  • Profound ability to communicate verbally with customers in a professional manner; able to complete paperwork and maintain records accurately and completely; recognized for ensuring the highest degree of security of shipment 
  • Ability to work with flexible schedules as well as in variable weather conditions; strong customer and interpersonal skills along with the ability to communicate effectively at all levels within the organization or with customers and clients in a professional and cordial manner 
     

EDUCATION

Bachelor of Business Administration, Completed, August 2016

Abc school

CBSEMarks 70%

Noida, Uttar Pradesh

Work Experience

July 2015 - May 2018

Courier / Messenger

Madhulata Infotech Pvt Ltd

Noida, Uttar Pradesh

Key Result Areas: 

  • Walk, ride bicycles, drive vehicles, or use public conveyances in order to reach destinations to deliver messages or materials 
  • Load vehicles with listed goods, ensuring goods are loaded correctly and taking precautions with hazardous goods 
  • Unload and sort items collected along delivery routes 
  • Receive messages or materials to be delivered, and information on recipients, such as names, addresses, telephone numbers, and delivery instructions, communicated via telephone, two-way radio, or in person. 
  • Plan and follow the most efficient routes for delivering goods. 
  • Deliver messages and items, such as newspapers, documents, and packages, between establishment departments, and to other establishments and private homes 
  • Sort items to be delivered according to the delivery route 
  • Obtain signatures and payments, or arrange for recipients to make payments 
  • Record information, such as items received and delivered and recipients' responses to messages 
  • Check with home offices after completed deliveries, in order to confirm deliveries and collections and to receive instructions for other deliveries 
  • Perform routine maintenance on delivery vehicles, such as monitoring fluid levels and replenishing fuel 
  • Call by telephone in order to deliver verbal messages 
  • • Open, sort, and distribute incoming mail; perform general office or clerical work such as filing materials, operating duplicating machines, or running errands 
  • Collect, seal, and stamp outgoing mail, using postage meters and envelope sealers 
  • Unload goods from large trucks, and load them onto smaller delivery vehicles 

Key Highlights: 

  • Any existing systems/ processes streamlined???? Results obtained???? Major assignments handled???? 
  • Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled??? 
  • Awards/appreciation letters received???? Other relevant achievements???? 

 

August 2017 - Current

Courier / Messenger

MIPL

Noida, Uttar Pradesh

Key Result Areas: 

  • Determined destinations by referring to addresses on packages and documents 
  • Ensured that packages or messages are delivered in a time efficient manner 
  • Derived delivery truck to the destination; ensured that the delivery is done on time 
  • Reconciled packages at recipient’s location 
  • Maintained communication with destination and point of departure through radio or cell phone 
  • Ensured the highest degree of security of shipment; took recipient’s signature of the receipt and compare with the original signature on the identification card 
  • Understood privacy rules and not tamper with package or document 
  • Maintained records of daily visits in the log book 
  • Sorted deliverable items in accordance to the delivery route in order to ensure maximum efficiency 
  • Confirmed deliveries by checking into the office after each delivery 
  • Opened and sorted incoming mail and deliver to appropriate recipients within the office 
  • Collected and sealed outgoing mail and ensure that proper stamps are used 
  • Loaded and unloaded goods from trucks and delivery vans 
  • Planned efficient routes prior to setting out on a delivery mission 
  • Used telephones to deliver verbal messages 
  • Key Highlights: 
  • Any existing systems/ processes streamlined???? Results obtained???? Major assignments handled???? 
  • Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled??? 
  • Awards/appreciation letters received???????? Other relevant achievements???? 
     

Skills

Computer Proficiency

  • MS Office – Word, Excel and PowerPoint star3
  • Internet Applications star3

Languages

  • English
  • Hindi
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