Arvind Rawat
Alpha1 greater noida
Beta 2 greater noida
Noida - 201012, Uttar Pradesh
Telephone +91.09876543218
About Me
Courier / Messenger
- Gained extensive experience of XX years in performing the delivery tasks and pick-up of customer material in a polite, resourceful and professional manner; ensuring documents are delivered and entered accurately; operating vehicle for the delivery of mail, supplies, products and materials
- Skilled in maintaining route supply inventory to ensure prompt delivery of products to customers; providing basic customer service by giving required information; maintaining delivery records; asking for feedback on provided services and resolve clients’ complaints
- Track record of verifying delivery information, for instance, names, addresses, and contact numbers; competent at planning and following the most resourceful routes for delivery; ability to deliver packages on a timely basis as per the company’s policies
- Proficient in determining destinations by referring to addresses on packages and documents; proven record of collecting essential payments and signatures from customers; ability to record package delivery information, for example, time of delivery and recipient’s name
- Profound ability to communicate verbally with customers in a professional manner; able to complete paperwork and maintain records accurately and completely; recognized for ensuring the highest degree of security of shipment
- Ability to work with flexible schedules as well as in variable weather conditions; strong customer and interpersonal skills along with the ability to communicate effectively at all levels within the organization or with customers and clients in a professional and cordial manner
Education
Bachelor of Business Administration
Abc school
CBSE
Noida, Uttar Pradesh
Completed, August 2016
Marks 70 %
Work Experience
July 2015 - May 2018
Courier / Messenger
Madhulata Infotech Pvt Ltd
Noida, Uttar Pradesh
Key Result Areas:
- Walk, ride bicycles, drive vehicles, or use public conveyances in order to reach destinations to deliver messages or materials
- Load vehicles with listed goods, ensuring goods are loaded correctly and taking precautions with hazardous goods
- Unload and sort items collected along delivery routes
- Receive messages or materials to be delivered, and information on recipients, such as names, addresses, telephone numbers, and delivery instructions, communicated via telephone, two-way radio, or in person.
- Plan and follow the most efficient routes for delivering goods.
- Deliver messages and items, such as newspapers, documents, and packages, between establishment departments, and to other establishments and private homes
- Sort items to be delivered according to the delivery route
- Obtain signatures and payments, or arrange for recipients to make payments
- Record information, such as items received and delivered and recipients' responses to messages
- Check with home offices after completed deliveries, in order to confirm deliveries and collections and to receive instructions for other deliveries
- Perform routine maintenance on delivery vehicles, such as monitoring fluid levels and replenishing fuel
- Call by telephone in order to deliver verbal messages
- • Open, sort, and distribute incoming mail; perform general office or clerical work such as filing materials, operating duplicating machines, or running errands
- Collect, seal, and stamp outgoing mail, using postage meters and envelope sealers
- Unload goods from large trucks, and load them onto smaller delivery vehicles
Key Highlights:
- Any existing systems/ processes streamlined???? Results obtained???? Major assignments handled????
- Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
- Awards/appreciation letters received???? Other relevant achievements????
August 2017 - Current
Courier / Messenger
MIPL
Noida, Uttar Pradesh
Key Result Areas:
- Determined destinations by referring to addresses on packages and documents
- Ensured that packages or messages are delivered in a time efficient manner
- Derived delivery truck to the destination; ensured that the delivery is done on time
- Reconciled packages at recipient’s location
- Maintained communication with destination and point of departure through radio or cell phone
- Ensured the highest degree of security of shipment; took recipient’s signature of the receipt and compare with the original signature on the identification card
- Understood privacy rules and not tamper with package or document
- Maintained records of daily visits in the log book
- Sorted deliverable items in accordance to the delivery route in order to ensure maximum efficiency
- Confirmed deliveries by checking into the office after each delivery
- Opened and sorted incoming mail and deliver to appropriate recipients within the office
- Collected and sealed outgoing mail and ensure that proper stamps are used
- Loaded and unloaded goods from trucks and delivery vans
- Planned efficient routes prior to setting out on a delivery mission
- Used telephones to deliver verbal messages
- Key Highlights:
- Any existing systems/ processes streamlined???? Results obtained???? Major assignments handled????
- Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
- Awards/appreciation letters received???????? Other relevant achievements????
Computer Proficiency
Operating Systems
- MS Office – Word, Excel and PowerPoint
Software
- Internet Applications
Languages
- English
- Hindi
Personal Details
- Birthday:October 01, 1981
- Gender:Male
- Marital Status:Single
