Key Result Areas: 

• Walk, ride bicycles, drive vehicles, or use public conveyances in order to reach destinations to deliver messages or materials 
• Load vehicles with listed goods, ensuring goods are loaded correctly and taking precautions with hazardous goods 
• Unload and sort items collected along delivery routes 
• Receive messages or materials to be delivered, and information on recipients, such as names, addresses, telephone numbers, and delivery instructions, communicated via telephone, two-way radio, or in person. 
• Plan and follow the most efficient routes for delivering goods. 
• Deliver messages and items, such as newspapers, documents, and packages, between establishment departments, and to other establishments and private homes 
• Sort items to be delivered according to the delivery route 
• Obtain signatures and payments, or arrange for recipients to make payments 
• Record information, such as items received and delivered and recipients' responses to messages 
• Check with home offices after completed deliveries, in order to confirm deliveries and collections and to receive instructions for other deliveries 
• Perform routine maintenance on delivery vehicles, such as monitoring fluid levels and replenishing fuel 
• Call by telephone in order to deliver verbal messages 
• • Open, sort, and distribute incoming mail; perform general office or clerical work such as filing materials, operating duplicating machines, or running errands 
• Collect, seal, and stamp outgoing mail, using postage meters and envelope sealers 
• Unload goods from large trucks, and load them onto smaller delivery vehicles 

Key Highlights: 

• Any existing systems/ processes streamlined???? Results obtained???? Major assignments handled???? 
• Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled??? 
• Awards/appreciation letters received???? Other relevant achievements????