- International Trade and Freight Forwarding Certificate, Completed , January 2018
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Air Freight Export Agent Resume Samples and Templates for 2024
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Air Freight Export Agent Text-Only Resume Templates and Samples
ARVIND RAWAT
Phone: 0000000
Email: arvind@abc.com
Address: C-21, Sector-21, Delhi
About Me
Air Freight Export Manager
- Dedicated Air Freight Export Manager with XX years experience in the shipping and supply chain industry. Ability to work with flexible schedules as well as in variable weather conditions. Proficient in determining destinations by referring to addresses on packages and documents. strong customer and interpersonal skills and the ability to communicate effectively at all levels within the organization or with clients in a professional and cordial manner.
- Skilled in maintaining route supply inventory to ensure prompt delivery of products to customers; providing basic customer service by giving required information; maintaining delivery records; asking for feedback on provided services and resolving client's complaints
- Track record of verifying delivery information, for instance, names, addresses, and contact numbers; competent at planning and following the most resourceful routes for delivery; ability to deliver packages on a timely basis as per the company’s policies
- Proficient in determining destinations by referring to addresses on packages and documents; proven record of collecting essential payments and signatures from customers; ability to record package delivery information, for example, time of delivery and recipient’s name
- Profound ability to communicate verbally with customers in a professional manner; able to complete paperwork and maintain records accurately and completely; recognized for ensuring the highest degree of security of shipment
- Ability to work with flexible schedules as well as in variable weather conditions; strong customer and interpersonal skills along with the ability to communicate effectively at all levels within the organization or with customers and clients in a professional and cordial manner
Education
Management, Diploma in Logistics and Transport management, Completed, September 2008
Tripura College of Logistics and Management
Tripura University
Tripura, TR
Certifications
Work Experience
Period: April 2005 - Current
Air Freight Export Manager
Blue Dart Logistics
Mumbai, MH
- Collaborated with National Manager and developed the air freight product.
- Attended recurring meetings with your vendors and carriers.
- Negotiated with constant clients about air shipment rates with airlines.
- Ensured adherence to quality standards set by the industry.
- Handled consumer complaints and helped with prompt resolutions.
- Developed operating procedures and KPIs in collaboration with contractors.
- Helped team members execute new business.
Period: August 1995 - February 2004
Air Freight Export Manager
DHL Logistics Ltd
Barpeta, AS
- Able to work independently as well as part of a team.
- Analysis of both export & import day-to-day activities.
- Maintained solid professional relationships with customs officials.
- Offered and provided support to the sales team and account managers.
- Coordinated with existing international partners to expand the business.
- Prepared and processed client invoices and handled facility billing processes.
- Determined appropriate air freight pricing by working closely with upper management.
- Collected outstanding payments within the agreed timeline.
Skills
Hard Skills
- Freight Forwarding
- Warehouse Management
- Client Relationship Building/Management
- Business Management
- Catering
- General Administrative and Operations Coordination
Soft Skills
- Critical thinking
- Time management
- Analytical skills
- Leadership skills
- Organizational skills
- Communication Skills
- Customer service skills
Languages
Softwares
Operating System
Personal Interests
- Gardening
- Yoga
- Traveling