About Me
Cashier
- Extensive experience of XX years in welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations; operating scanners, scales, cash registers, and other electronics
- Adept in balancing the cash register and generating reports for credit and debit sales; accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer
- Deft in processing refunds and exchanges, resolving complaints; bagging or wrapping purchases to ensure safe transport; following all store procedures regarding coupons, gift cards, or the purchase of specific items
- Expert in establishing or identifying prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
- Strong proficiency in mathematics and statistics; ability to organize data and draft reports on daily, weekly and monthly basis; strong communication skills that help to develop courteous conversation with the customers
Education
Master of Business Administration, management
ABC School
CBSE
noida, Uttar Pradesh
Completed, May 2002
Marks 70 %
Work Experience
April 2005 - July 2009
Customer Service
abc pvt ltd
noida, Uttar Pradesh
Key Result Areas:
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Issue receipts, refunds, credits, or change due to customers
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change; issue trading stamps, and redeem food stamps and coupons
- Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners; resolve customer complaints
- Answer customers' questions, and provide information on procedures or policies; cash checks for customers
- Weigh items sold by weight in order to determine prices
- Calculate total payments received during a time period, and reconcile this with total sales
- Compute and record totals of transactions; sell tickets and other items to customers
- Keep periodic balance sheets of amounts and numbers of transactions
- Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment
- Sort, count, and wrap currency and coins; process merchandise returns and exchanges
- Pay company bills by cash, vouchers, or checks; stock shelves, and mark prices on shelves and items
- Request information or assistance using paging systems; compile and maintain non-monetary reports and records
- Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
- Post charges against guests' or patients' accounts; offer customers carry-out service at the completion of transactions
Key Highlights:
- Any existing systems/ processes streamlined???? Results obtained????
- Major assignments handled????
- Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
- Awards/appreciation letters received???? Other relevant achievements????
February 1970 - August 1973
Customer Service
abc pvt ltd
New Ashok ngr, Delhi
Key Result Areas:
- Managed transactions with customers using cash registers; scanned goods and ensure pricing is accurate
- Collected payments whether in cash or credit; issued receipts, refunds, change or tickets
- Redeemed stamps and coupons; cross-sell products and introduce new ones
- Resolved customer complaints, guide them and provide relevant information
- Greeted customers when entering or leaving the store; maintained clean and tidy checkout areas
- Tracked transactions on balance sheets and report any discrepancies; handled merchandise returns and exchanges
- Handled cash, credit or check transactions with customers
- Counted money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change; resolved customer complaints, guide them and provide relevant information
Key Highlights:
- Any existing systems/ processes streamlined???? Results obtained????
- Major assignments handled????
- Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
- Awards/appreciation letters received???? Other relevant achievements????
Training and Certifications
- Arvind Yadav, abc institute, 2004
Computer Proficiency
Operating Systems
- window
Software
- Todo.vu
Languages
- Hindi
- English
Personal Interests
Exhibiting a desire to experience new cultures and environments—especially if your role would involve working with foreign colleagues, partners or clients—can really help your resume shine.
Personal Details
- Father’s Name:Mr. Arvind Yadav
- Birthday:April 08, 2003
- Gender:Male
- Marital Status:Single
- Nationality:India
