Key Result Areas:

• Receive payment by cash, check, credit cards, vouchers, or automatic debits
• Issue receipts, refunds, credits, or change due to customers
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change; issue trading stamps, and redeem food stamps and coupons
• Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners; resolve customer complaints
• Answer customers' questions, and provide information on procedures or policies; cash checks for customers
• Weigh items sold by weight in order to determine prices
• Calculate total payments received during a time period, and reconcile this with total sales
• Compute and record totals of transactions; sell tickets and other items to customers
• Keep periodic balance sheets of amounts and numbers of transactions
• Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment
• Sort, count, and wrap currency and coins; process merchandise returns and exchanges
• Pay company bills by cash, vouchers, or checks; stock shelves, and mark prices on shelves and items
• Request information or assistance using paging systems; compile and maintain non-monetary reports and records
• Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
• Post charges against guests' or patients' accounts; offer customers carry-out service at the completion of transactions

Key Highlights:

• Any existing systems/ processes streamlined???? Results obtained????
• Major assignments handled????
• Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
• Awards/appreciation letters received???? Other relevant achievements????