Cashier Resume Sample

Key Result Areas:

• Greet customers including answering phones and directing customer inquiries to appropriate party
• Handle cash transactions between customer and retail store; answer routine billing questions/issues from customers
• Scan products, operate scanning equipment and fix scanning issues; Count money back to customer in an accurate and concise manner
• Receive and processes all payments according to standard procedures
• Process credit and debit cards, helping customers use processing equipment
• Assist in the opening and closing of a retail location which includes and but not limited to cash handling and deposits
• Inform customers about services available and assesses customer needs
• Examine products being purchased for damages and price accuracy
• Coordinate with retail staff for product inquiries and price checks
• Process receipts and in store coupons for customers; resolve escalated issues with angry customers
• Train and supervise new cashiers or retail workers; assist in the maintenance of store front and retail displays
• Help stock shelves in proximity of the cash register; complete, process, and maintain applicable paperwork and records; count the cash in the drawer at the end of the day ensuring cash equals receipts
• Perform daily, weekly and monthly audits of cash intake or cash drawers

Key Highlights:

• Any existing systems/ processes streamlined???? Results obtained????
• Major assignments handled????
• Any unique initiative taken to improve customer satisfaction level????
• Any major accounts/clients handled???
• Awards/appreciation letters received????
• Other relevant achievements????

Key Result Areas:

• Provided assistance by responding to customer questions in an effective and efficient manner
• Counted, organized, and balanced the cash drawer; fill out the cashier slip; and make deposits while in the presence of a manager or supervisor
• Worked as a team with other cashiers, store supervisors, and retail management
• Performed daily department maintenance tasks including stock work, re-merchandising, display, price markdowns, merchandise transfers and light cleaning
• Assisted guests with general questions pertaining to individual items, as well as any other guest concerns
• Maintained knowledge of merchandise and answers customer’s questions courteously and promptly
• Provided professional, friendly, and courteous service to all customers inside the store, outside of the store, and on the phone

Key Highlights:

• Any existing systems/ processes streamlined???? Results obtained???? Major assignments handled????
• Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
• Awards/appreciation letters received???? Other relevant achievements????