
India's premier resume service
Center Head – BPO
Exhibiting a desire to experience new cultures and environments—especially if your role would involve working with foreign colleagues, partners or clients—can really help your resume shine.
05/03/2007
Male
Single
Mr. Arvind Yadav
Indian
Possess natural flair for developing strategies to enhance clients/ customer relations, quality process, process management, audit compliance, call barging, call monitoring and AHT Handling; excellence in overall quality management encompassing testing, usage of tools, making reports and presentations while implementing quality mechanisms to deliver the desired output.
• Dynamic & result oriented professional with rich cross-functional experience of XX years in handling entire BPO operations ranging from ensuring SLAs, SOP’s, Local work instructions, Process flows, Team Forecasting,
Workforce Analysis, Basic Matrix Reporting and recruitment
ABC School
CBSE Marks 70%
noida, Uttar Pradesh
abc pvt ltd
March 2002 - June 2005
noida, Uttar Pradesh
Key Result Areas:
Key Highlights:
abc pvt ltd
January 2002 - May 2005
New Ashok ngr, Delhi
Key Result Areas:
Key Highlights:
noida, Uttar Pradesh
23/05/2019
By clicking Start Your Resume, you are agree to our Terms of Use and Privacy Statement