Insurance Adjuster Resume Examples and Templates

An effective insurance claims adjuster resume is your ticket to landing a role in a highly competitive field. Whether you’re aiming for a position as a claims adjuster team lead, auto insurance claims adjuster, or medical claims adjuster, your resume should reflect your analytical skills, knowledge of insurance policies, and ability to settle claims efficiently.

In this guide, we’ll walk you through how to make a claims adjuster resume that stands out, using real-world resume examples, customizable templates, and expert writing tips.

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What Makes a Great Claims Adjuster Resume?

The role of a claims adjuster is vital to the insurance industry. You are responsible for investigating, evaluating, and resolving insurance claims, ensuring fair settlement and compliance with policy terms. Whether you’re handling property claims, casualty claims, or complex claims, your resume should showcase your accuracy, attention to detail, and communication skills.

A compelling claim adjuster resume includes:

• A concise resume summary or resume objective

• Strong work experience that highlights successful claims resolution

• Knowledge of claims software and claim processing

• Certifications such as Certified Professional Resume Writer (CPRW) or relevant insurance certifications

• The ability to settle claims quickly and fairly

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Best Resume Format for a Claims Adjuster

Most claims adjuster resumes perform best with a chronological resume format. This layout places your professional experience front and center and demonstrates growth over time.

However, if you’re an entry-level claims adjuster or career changer, a functional resume focusing on transferable skills might work better. A combination format can also be effective when you want to emphasize both skills and experience.

Use professionally designed resume templates to make your resume visually appealing and ATS-friendly.

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Claims Adjuster Resume Summary Examples

Your resume summary should provide a snapshot of your skills and experience, particularly as they relate to claims adjustment and your ability to resolve claims effectively.

Sample Summary for a Senior Claims Adjuster:

“Certified insurance claims adjuster with over 10 years of experience managing complex claims, including auto, property, and casualty losses. Skilled in claims management, fraud detection, and negotiating settlements. Reduced claims processing time by 30% while maintaining customer satisfaction.”

Sample Summary for Entry-Level Candidate:

“Detail-oriented professional with strong analytical skills and training in claims assessment and insurance law. Looking to launch a career as a claims adjuster and contribute to effective and fair claim resolution processes.”

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Skills to Highlight on Your Claims Adjuster Resume

The skills section of your resume should showcase both hard and soft skills relevant to the claims adjuster role.

Top Skills for a Claims Adjuster Resume:

• Claims Investigation & Assessment

• Insurance Policy Interpretation

• Customer Communication

• Negotiation & Settlement

• Claims Software (Xactimate, Guidewire, CCC)

• Fraud Detection & Risk Analysis

• Documentation & Reporting

• Handling claims from start to resolution

• Team Collaboration

• Time Management

• Analytical Thinking

• Legal Compliance

• Knowledge of regional claims processes

Be sure to tailor your resume to the specific claims adjuster position you apply for by incorporating keywords from the job description.

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Work Experience Section: Show Results

Use action-oriented bullet points to describe your claims adjuster work history. Focus on quantifiable achievements that show the impact you’ve made.

Sample Work Experience Entry:

Senior Claims Adjuster Reliance General Insurance, Mumbai, India Jan 2018 – Present

• Managed over 2,000 insurance claims annually, achieving a 95% resolution rate within the target time frame

• Led a claims adjuster team of 8, overseeing claims adjustment for auto and property claims

• Conducted insurance claim investigations, reducing fraudulent claims within the first review by 40%

• Resolved complex claims and negotiated settlements up to ₹50 lakh

• Played a key role in reducing claims processing time by implementing digital assessment tools

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Education and Certifications

List your educational background and any certifications that support your claims adjuster resume.

Example:

• B.A. in Business Administration – University of Delhi

• Certified Professional Claims Adjuster – National Insurance Academy

• Certified Professional Resume Writer – PARWCC

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Insurance Claims Adjuster Resume Sample

Anjali Mehra Mumbai, Maharashtra • anjali.m@email.com • +91-XXXXXXXXXX

Resume Summary Experienced insurance claims adjuster with 7+ years in evaluating and managing auto insurance claims, casualty claims, and property damage claims. Proven ability to streamline the claims process, resolve complex claims, and exceed company KPIs through analytical thinking and empathetic communication.

Key Skills

• Claims Analysis & Investigation

• Claims Management Software (Guidewire, Xactimate)

• Auto and Property Claim Resolution

• Fraud Identification

• Negotiation & Mediation

• Legal & Regulatory Compliance

• Client Communication & Reporting

• Team Leadership

Work Experience

Claims Adjuster HDFC ERGO General Insurance, Mumbai Apr 2017 – Present

• Processed and settled claims worth over ₹20 Cr annually across various portfolios

• Handled claims from first notice to final payout, reducing turnaround time by 25%

• Worked closely with insurance companies and policyholders to clarify coverage and policy disputes

• Trained 4 junior claims adjusters on accurate claims filing and regulatory compliance

Claims Associate Tata AIG General Insurance, Mumbai Mar 2014 – Mar 2017

• Supported claims adjustment for over 150 medical claims adjuster cases monthly

• Ensured accurate claims documentation and minimal errors during claim processing

• Assisted in a reduction in claims processing time through streamlined workflow coordination

Education B.Com – University of Mumbai Certified Claims Professional – IRDAI Accredited

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Writing Your Resume and Cover Letter

Once your resume is complete, don’t forget your cover letter. It should complement your resume by:

• Highlighting your approach to claims

• Demonstrating your knowledge of insurance claim policies

• Expressing why you’re the right fit for the claims adjuster job

Need help? Use cover letter examples to craft a targeted, compelling message.

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Resume Tips for Claims Adjusters

• Tailor your resume for each position

• Include keywords like “resolve claims,” “claims software,” and “claims management”

• Quantify your impact with phrases like “reduced average claims processing time” or “settled claims totaling ₹10 Cr+”

• Keep a one-page resume for less than 10 years of experience

• Choose free resume templates or invest in professionally-designed resume templates for a polished look

• Highlight roles such as catastrophe claims adjuster or public adjuster if applicable

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Final Thoughts

Your claims adjuster resume should clearly reflect your strengths in investigation, negotiation, and claim resolution. Whether you’re an entry-level claims adjuster, claims adjuster with 10+ years, or transitioning into a claims adjuster position, a well-written resume and cover letter will improve your chances of success.

Use our resume builder, professional resume templates, and expert writing tips to make a resume that stands out in the eyes of hiring managers. Your next claims adjuster job may be just one application away.