Key Result Areas:

• Analyze information gathered by investigation and report findings and recommendations
• Collect evidence to support contested claims in court
• Communicate with former associates to verify employment record and to obtain background information regarding persons or businesses applying for credit
• Examine claims form and other records to determine insurance coverage
• Examine titles to property to determine validity and act as company agent in transactions with property owners
• Interview or correspond with agents and claimants to correct errors or omissions and to investigate questionable claims
• Interview or correspond with claimant and witnesses, consult police and hospital records, and inspect property damage to determine extent of liability
• Investigate and assess damage to property
• Negotiate claim settlements and recommend litigation when settlement cannot be negotiated
• Prepare report of findings of investigation
• Refer questionable claims to investigator or claims adjuster for investigation or settlement

Key Highlights:

• Any existing systems/ processes streamlined???? Results obtained????Major assignments handled????
• Any unique initiative taken to improvecustomer satisfaction level?Any major accounts/clients handled?
• Awards/appreciation letters received???? Other relevant achievements????