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Insurance Adjuster Resume Samples and Templates for 2026

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Insurance Adjuster Resume Examples and Templates

An effective insurance claims adjuster resume is your ticket to landing a role in a highly competitive field. Whether you’re aiming for a position as a claims adjuster team lead, auto insurance claims adjuster, or medical claims adjuster, your resume should reflect your analytical skills, knowledge of insurance policies, and ability to settle claims efficiently.

In this guide, we’ll walk you through how to make a claims adjuster resume that stands out, using real-world resume examples, customizable templates, and expert writing tips.

What Makes a Great Claims Adjuster Resume?

The role of a claims adjuster is vital to the insurance industry. You are responsible for investigating, evaluating, and resolving insurance claims, ensuring fair settlement and compliance with policy terms. Whether you’re handling property claims, casualty claims, or complex claims, your resume should showcase your accuracy, attention to detail, and communication skills.

A compelling claim adjuster resume includes:

A concise resume summary or resume objective
Strong work experience that highlights successful claims resolution
Knowledge of claims software and claim processing
Certifications such as Certified Professional Resume Writer (CPRW) or relevant insurance certifications
The ability to settle claims quickly and fairly

Best Resume Format for a Claims Adjuster

Most claims adjuster resumes perform best with a chronological resume format. This layout places your professional experience front and center and demonstrates growth over time.

However, if you’re an entry-level claims adjuster or career changer, a functional resume focusing on transferable skills might work better. A combination format can also be effective when you want to emphasize both skills and experience.

Use professionally designed resume templates to make your resume visually appealing and ATS-friendly.

Claims Adjuster Resume Summary Examples

Your resume summary should provide a snapshot of your skills and experience, particularly as they relate to claims adjustment and your ability to resolve claims effectively.

Sample Summary for a Senior Claims Adjuster:

“Certified insurance claims adjuster with over 10 years of experience managing complex claims, including auto, property, and casualty losses. Skilled in claims management, fraud detection, and negotiating settlements. Reduced claims processing time by 30% while maintaining customer satisfaction.”

Sample Summary for Entry-Level Candidate:

“Detail-oriented professional with strong analytical skills and training in claims assessment and insurance law. Looking to launch a career as a claims adjuster and contribute to effective and fair claim resolution processes.”

Skills to Highlight on Your Claims Adjuster Resume

The skills section of your resume should showcase both hard and soft skills relevant to the claims adjuster role.

Top Skills for a Claims Adjuster Resume:

Claims Investigation & Assessment
Insurance Policy Interpretation
Customer Communication
Negotiation & Settlement
Claims Software (Xactimate, Guidewire, CCC)
Fraud Detection & Risk Analysis
Documentation & Reporting
Handling claims from start to resolution
Team Collaboration
Time Management
Analytical Thinking
Legal Compliance
Knowledge of regional claims processes

Be sure to tailor your resume to the specific claims adjuster position you apply for by incorporating keywords from the job description.

Work Experience Section: Show Results

Use action-oriented bullet points to describe your claims adjuster work history. Focus on quantifiable achievements that show the impact you’ve made.

Sample Work Experience Entry:

Senior Claims Adjuster Reliance General Insurance, Mumbai, India Jan 2018 – Present

Managed over 2,000 insurance claims annually, achieving a 95% resolution rate within the target time frame
Led a claims adjuster team of 8, overseeing claims adjustment for auto and property claims
Conducted insurance claim investigations, reducing fraudulent claims within the first review by 40%
Resolved complex claims and negotiated settlements up to ₹50 lakh
Played a key role in reducing claims processing time by implementing digital assessment tools

Education and Certifications

List your educational background and any certifications that support your claims adjuster resume.

Example:

B.A. in Business Administration – University of Delhi
Certified Professional Claims Adjuster – National Insurance Academy
Certified Professional Resume Writer – PARWCC

Insurance Claims Adjuster Resume Sample

Anjali Mehra Mumbai, Maharashtra • anjali.m@email.com • +91-XXXXXXXXXX

Resume Summary Experienced insurance claims adjuster with 7+ years in evaluating and managing auto insurance claims, casualty claims, and property damage claims. Proven ability to streamline the claims process, resolve complex claims, and exceed company KPIs through analytical thinking and empathetic communication.

Key Skills

Claims Analysis & Investigation
Claims Management Software (Guidewire, Xactimate)
Auto and Property Claim Resolution
Fraud Identification
Negotiation & Mediation
Legal & Regulatory Compliance
Client Communication & Reporting
Team Leadership

Work Experience

Claims Adjuster HDFC ERGO General Insurance, Mumbai Apr 2017 – Present

Processed and settled claims worth over ₹20 Cr annually across various portfolios
Handled claims from first notice to final payout, reducing turnaround time by 25%
Worked closely with insurance companies and policyholders to clarify coverage and policy disputes
Trained 4 junior claims adjusters on accurate claims filing and regulatory compliance

Claims Associate Tata AIG General Insurance, Mumbai Mar 2014 – Mar 2017

Supported claims adjustment for over 150 medical claims adjuster cases monthly
Ensured accurate claims documentation and minimal errors during claim processing
Assisted in a reduction in claims processing time through streamlined workflow coordination

Education B.Com – University of Mumbai Certified Claims Professional – IRDAI Accredited

Writing Your Resume and Cover Letter

Once your resume is complete, don’t forget your cover letter. It should complement your resume by:

Highlighting your approach to claims
Demonstrating your knowledge of insurance claim policies
Expressing why you’re the right fit for the claims adjuster job

Need help? Use cover letter examples to craft a targeted, compelling message.

Resume Tips for Claims Adjusters

Tailor your resume for each position
Include keywords like “resolve claims,” “claims software,” and “claims management”
Quantify your impact with phrases like “reduced average claims processing time” or “settled claims totaling ₹10 Cr+”
Keep a one-page resume for less than 10 years of experience
Choose free resume templates or invest in professionally-designed resume templates for a polished look
Highlight roles such as catastrophe claims adjuster or public adjuster if applicable

Final Thoughts

Your claims adjuster resume should clearly reflect your strengths in investigation, negotiation, and claim resolution. Whether you’re an entry-level claims adjuster, claims adjuster with 10+ years, or transitioning into a claims adjuster position, a well-written resume and cover letter will improve your chances of success.

Use our resume builder, professional resume templates, and expert writing tips to make a resume that stands out in the eyes of hiring managers. Your next claims adjuster job may be just one application away.

Frequently Asked Questions

What should I include in an Insurance Adjuster resume?

A good Insurance Adjuster resume highlights your claims experience, investigation skills, negotiation abilities, and familiarity with insurance policies. Clearly list the types of claims you handled (auto, property, liability), the systems you used (like claims management software), and measurable accomplishments — for example, turnaround times, settlement values, or customer satisfaction improvements.

How do I write a strong professional summary for an Insurance Adjuster role?

In 2–3 lines, share your years of claims experience, core strengths (such as investigation, negotiation, risk assessment), and a specific outcome — for example: "Insurance Adjuster with 5+ years handling property and auto claims, reducing average claim resolution time by 25%." This gives recruiters a quick sense of your value.

Which skills should I list on my Insurance Adjuster resume?

Include both technical and soft skills: claims assessment, policy interpretation, negotiation, customer service, documentation, legal compliance, and relevant software (like Xactimate, CCC, Guidewire). Tailor your skills to match the job posting.

Should I include certifications on my resume?

Yes — certifications show credibility and ongoing development. Relevant ones include CPCU, AIC, ARM, CIE, and state adjuster licenses. List the certifying body and year so hiring managers can verify your qualifications quickly.

How long should an Insurance Adjuster resume be?

Aim for one to two pages. One page works well if you're early in your career with focused experience. If you have extensive claims leadership, complex investigations, or quantifiable outcomes, two pages give you room to show depth without clutter.

How can I make my resume ATS-friendly?

Use clear headings (Summary, Skills, Experience, Certifications), include keywords from the job description (like "claims handling," "settlement negotiation," "risk assessment"), and avoid complex layouts or graphics that ATS systems may not parse.

Should I tailor my resume for each job application?

Yes — small tweaks make a big difference. Match your resume's language to the job posting, emphasizing the claims types, systems, and outcomes that role highlights. Tailoring helps both applicant tracking systems and recruiters see you as a strong fit.

What are common mistakes to avoid on an Insurance Adjuster resume?

Avoid vague duty descriptions like "handled claims" — instead, focus on what you did and the result — e.g., "Investigated and resolved 50+ complex claims monthly, maintaining a 98% accuracy rate." Also avoid listing irrelevant skills that don't support claims work.

How should I describe my work experience?

Use bullet points that include situation, action, result: what you did, how you did it, and the impact it had — like faster resolution times, cost savings, or higher customer satisfaction.

What's the difference between an Insurance Adjuster and a Claims Specialist on a resume?

An Insurance Adjuster typically focuses on investigation and settlement of claims, while a Claims Specialist may handle processing, documentation, and customer support. Use bullets that clearly reflect the scope of work and decision-making expected for the position you're applying to.

Insurance Adjuster Text-Only Resume Templates and Samples

ARVIND RAWAT

Phone: 0000000

Email: arvind@abc.com

Address: C-21, Sector-21, Delhi

About Me

Insurance Adjuster

An Accomplished Insurance Adjuster Possess expertise in handling insurance claims filed by policyholders; planning and scheduling work needed to process claim, interviewing claimant and witnesses, and investigating claims
Extensive experience of XX years in inspecting property damage to determine the extent of damages; verifying that coverage applies through an insurance policy; evaluating damages to ascertain the compensation amount
Adept in handling property claims involving damage to buildings and structures, or liability claims involving personal injuries or third-person property damage from liability situations, such as motor vehicle accidents, slips, and falls, dog bites, or alleged negligent behavior
Working with attorneys to defend an insurer's position if a claim is contested; issuing payout amounts; preparing and presenting claims to insurance companies; obtaining credit information from banks and other credit services

Education

Insurance , Bachelor of Arts, Completed, June 2003

Ebenezer Group Of Institutions

– Marks null

Bangalore, KA

Certifications

Certified Professional Adjuster (CPA), Completed , January 2015
Certified Insurance Appraiser (CIA), Completed , January 2016

Work Experience

Period: May 2016 - Current

Insurance Adjuster / Insurance Claims Manager

Three Pentacles

Delhi,

Analyze information gathered by investigation and report findings and recommendations
Collect evidence to support contested claims in court
Communicate with former associates to verify employment records and obtain background information regarding persons or businesses applying for credit
Examine claims forms and other records to determine insurance coverage
Examine titles to property to determine validity and act as company agent in transactions with property owners
Interview or correspond with agents and claimants to correct errors or omissions and to investigate questionable claims
Interview or correspond with claimants and witnesses, consult police and hospital records, and inspect property damage to determine the extent of liability
Investigate and assess damage to property
Negotiate claim settlements and recommend litigation when settlement cannot be negotiated
Prepare a report on the findings of the investigation
Refer questionable claims to an investigator or claims adjuster for investigation or settlement

Period: June 2009 - November 2015

Insurance Adjuster / Insurance Executive

Monish Shah Financial Planning Services

Mumbai, MH

Investigated property damage or personal injury
Gathered information from sources, such as police reports
Prepared reports for use by Claims Examiners; investigated questionable claims
Consulted with specialists such as lawyers, engineers, architects, and physicians
Compiled reports of investigation findings
Assisted attorneys and other specialists when defending the company against contestation