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Bank Teller and Customer Service Resume Samples (Text format)

About Me


  • Accurately & efficiently process & record routine transactions for bank customers including cashing checks, accepting deposits and withdrawals, and processing loan payments and money transfers. Promote and advise on the bank's products and services
  • Played a vital role in demonstrating outstanding customer service, resolved customer concerns, and helped build customer loyalty; demonstrated a genuine client-centric service culture that ensured customer satisfaction levels were elevated and maintained
  • Skilled in assisting bank customers deposit and withdraw money; resolving discrepancies in accounting processes; identifying and resolving customer needs; ensuring quality services to customers; building customer loyalty; processing and performing daily bank transactions
  • Instrumental in developing, maintaining, and demonstrating a basic knowledge of current Bank products & services; maintaining confidentiality when handling customer requests & transactions; maintaining basic knowledge and ensuring compliance with applicable regulatory requirements and internal policies & procedures
  • Resourceful at maintaining relationships with clients to achieve quality product and service norms by resolving their service-related critical issues; an enterprising leader with proven dexterity in leading and directing personnel toward the accomplishment of a common goal without compromising on employer-employee relations


Banking and Finance, Bachelor of Science, Completed, 2000-01-01

ABC School

GD UniversityMarks 70,

Rampur, UP

Work Experience

2003-02-01 - Current

Customer Services

CBS Corporations Pvt ltd

Jamshedpur, MN
  • Conducted dozens of bank’s routine transactions within time limits and established guidelines (cash checks, accept deposits and loan payments, process withdrawals, etc.)
  • Made sales referrals, suggested alternate channels, and cross-sell products and services
  • Counted currency, coins, and checks received, by hand or using the currency-counting machine, in order to prepare them for deposit or shipment to branch banks.
  • Assisted customers with processing transactions, such as deposits, withdrawals, or payments, and resolved complaints or account discrepancies.
  • Tracked, recorded, reported, and stored information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete.
  • Led and managed & monitored the performance of team members to ensure efficiency in banking operations and meeting individual & group targets.
  • Created a dynamic environment that fosters development opportunities and motivates high performance among team members.

1964-02-01 - 1967-08-01

Bank Teller and Customer Service

Zion XXX Ltd

Gorakhpur, BR
  • Maintained and balanced cash drawers and reconciled discrepancies
  • Involved in following all bank financial and security regulations and procedures
  • Managed customer-centric banking operations, forwarding customer instructions to the concerned department & ensuring customer satisfaction by achieving delivery & service quality norms
  • Built & maintained healthy business relations with clients, ensuring high customer satisfaction matrices by achieving delivery & service quality norms.
  • Identified & networked with prospective clients, generating business from existing accounts, and achieved profitability and increased sales growth


Hard Skills

  • Cash Drawer Balancing
  • Recordkeeping & Documentation
  • Customer Confidentiality
  • Deposits, Loans, Transfers, Money Orders, and Withdrawals.
  • Accounting, Accounts Payable & Accounts Receivable

Soft Skills

  • Time Management
  • Ability to Multitask
  • Adaptability
  • Customer Service


  • Manipuri
  • English
  • Hindi

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Bank Teller and Customer Service Resume Sample

Bank Teller and Customer Service Resume Sample

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