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BANK TELLER & CUSTOMER SERVICE PROFESSIONAL
- Accurately & efficiently process & record routine transactions for bank customers including cashing checks, accepting deposits and withdrawals, and processing loan payments and money transfers. Promote and advise on the bank's products and services
- Played a vital role in demonstrating outstanding customer service, resolved customer concerns, and helped build customer loyalty; demonstrated a genuine client-centric service culture that ensured customer satisfaction levels were elevated and maintained
- Skilled in assisting bank customers deposit and withdraw money; resolving discrepancies in accounting processes; identifying and resolving customer needs; ensuring quality services to customers; building customer loyalty; processing and performing daily bank transactions
- Instrumental in developing, maintaining, and demonstrating a basic knowledge of current Bank products & services; maintaining confidentiality when handling customer requests & transactions; maintaining basic knowledge and ensuring compliance with applicable regulatory requirements and internal policies & procedures
- Resourceful at maintaining relationships with clients to achieve quality product and service norms by resolving their service-related critical issues; an enterprising leader with proven dexterity in leading and directing personnel toward the accomplishment of a common goal without compromising on employer-employee relations
