Bank Manager - Free Resume Sample

• A result-oriented professional with XX years of experience in Banking Operations, Branch Administration, Collections, Service Operations, Customer Service and Team Management; an implementer with recognized proficiency in spearheading operations/ business with an aim to accomplish corporate plans & goals successfully
• Holds the distinction of effectively managing the profits, personnel, credit & deposits portfolios, recovery management, risk management, asset liability management keeping in view the overall growth of the organization; preparing contingency funding plans, business continuity plan creating policies and procedures
• Resourceful at maintaining relationships with clients to achieve quality product and service norms by resolving their service related critical issues; adroit in performing all banking operations effectively & efficiently, coordinating with various branches & managing a variety of branch banking operations
• Experienced in ensuring that the fund management strategies are in-line with the corporate objectives and preparing contingency funding plans without affecting profitability; monitoring database of HNI customers; ensuring adherence to the service standards of the bank and ensuring regulatory compliance
• An enterprising leader with proven dexterity in leading and directing personnel towards accomplishment of a common goal without compromising on employer-employee relations; excellence in interpersonal and organizational skills with proven abilities in training & development, customer relationship management and planning

Core Competencies:General Accounting, Finalization of Accounts, MIS & Reporting Skills, Attention to Detail, Deadline - Oriented, Reporting Research Results, SFAS Rules, Confidentiality, Time Management, Data Entry Management and General Math Skills

• Handle banking operations related to determining financial objectives, preparing & implementing systems, policies & procedures for streamlining the banking operations
• Manage the overall functioning of process, identify improvement areas and implement adequate measures to maximize customer satisfaction level
• Handle current account deposits, savings account deposits, cash, & administrative departments
• Follow the process / procedure of the bank & ensuring compliance to rules and regulations of the bank including latest circulars & notifications.
• Conceptualize and implement competent strategies with a view to penetrate new accounts and expand existing ones for a wide range of banking products / services
• Implement competent strategies for boosting business with a view to penetrate new accounts and expand existing ones for meeting pre-determined business objectives and targets
• Manage customer centric banking operations, forwarding customer instructions to the concerned department & ensuring customer satisfaction by achieving delivery & service quality norms
• Build and maintain healthy business relations with clients, ensure high customer satisfaction matrices by achieving delivery & service quality norms
• Led, manage & monitor the performance of team members to ensure efficiency in banking operations and meeting of individual & group targets

• Any existing systems/ processes streamlined???? Results obtained????
• Major assignments handled????
• Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
• Awards/appreciation letters received???? Other relevant achievements????

• Ensured the highest standards of Know-Your-Customer (KYC) requirements by administering the file flow from login to disbursements like preliminary check for documents such as KYC, APS entry and verification of documents like income papers, bank statements, etc.
• Directed all operational aspects including distribution operations, customer service, human resources, administration and sales; developed forecasts, financial objectives and business plans
• Assessed local market conditions and identify current and prospective sales opportunities
• Met goals and metrics; manage budget and allocate funds appropriately
• Brought out the best of branch’s personnel by providing training, coaching, development and motivation
• Located areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
• Created and sustained a dynamic environment that fosters development opportunities and motivates high performance amongst team members

• Any existing systems/ processes streamlined???? Results obtained????
• Major assignments handled????
• Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
• Awards/appreciation letters received???? Other relevant achievements????

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