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Store Manager Resume Sample

Store Manager Resume Sample
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Store Manager Resume Samples(Text format)

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About Me

Store Manager

  • Extensive experience of XX years in leading strategic initiatives and achievement of goals & objectives as defined by the five core accountabilities of Revenue Generation, Establishing the Stores Selling & Service Culture, Operational Excellence, Product & Visual Merchandising and Building a great team
  • Instrumental in directing retail store operations & the operations team; implementing policies & procedures that increase operational effectiveness and maximize long-term store performance; designing strategies to increase profits and making recommendations for operational improvement
  • Skilled in creating the functional strategies and specific objectives for the sub-function and developing budgets / policies / procedures to support the functional infrastructure; maintaining awareness of market trends in the retail industry
  • Adept in maintaining high standards for store appearance and displays; researching new products and make purchases of new items; evaluating store sales, prepare reports and suggest ways to increase sales and improve business; representing the store in a positive light; exhibit customer service skills

EDUCATION

Bachelor of Arts, Completed, August 2017

Abc school

CBSEMarks 70%

Noida, Uttar Pradesh

Work Experience

March 2013 - July 2016

Store Manager

Madhulata

Noida, Uttar Pradesh

Key Result Areas:

  • Manage both inward and outward stock movement whilst maintaining accuracy and integrity of the store/s inventory records under direction including all associated documentation and keeping records for accounting purposes
  • Develop and maintain a professional relationship with third party carriers, courier companies, and freight forwarders ensuring our brands reputation and values are portrayed
  • Complete store operational requirements by scheduling and assigning employees; follow-up on work results; maintain store staff by recruiting, selecting, orienting and training employees
  • Maintain store staff job results by coaching, counseling and disciplining employees; planning, monitoring and appraising job results
  • Prepare annual budget; schedule expenditures; analyze variances; initiate corrective actions
  • Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements
  • Ensure availability of merchandise and services by approving contracts; maintaining inventories
  • Formulate pricing policies by reviewing merchandising activities; determine additional needed sales promotion; authorize clearance sales; study trends
  • Handle all merchandising, inventory control, ordering, cash control, and maintenance
  • Oversee store opening and closing procedures; direct sales floor activities, assist customers and address customer concerns
  • Input data to prepare dally sales reports and regularly use weekly and monthly data to develop sales and promotional strategies

Key Highlights:

  • Any existing systems/ processes streamlined???? Results obtained???? Major assignments handled????
  • Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
  • Awards/appreciation letters received???? Other relevant achievements????

August 2017 - Current

Store Manager

ABC Lmt

Noida, Uttar Pradesh

Key Result Areas:

  • Developed business strategies to raise our customers’ pool, expand store traffic and optimize profitability
  • Met sales goals by training, motivating, mentoring and providing feedback to sales staff
  • Ensured high levels of customers satisfaction through excellent service
  • Completed store administration and ensure compliance with policies and procedures
  • Maintained outstanding store condition and visual merchandising standards
  • Reported on buying trends, customer needs, profits, etc.
  • Proposed innovative ideas to increase market share
  • Conducted personnel performance appraisals to assess training needs and build career paths
  • Dealt with all issues that arise from staff or customers (complaints, grievances, etc.)
  • Recruit, train, and supervise retail staff; set sales targets and motivate staff to meet those goals
  • Led staff meetings to ensure all associates stay informed
  • Managed store budgets and maintain financial records; handled staff conflicts, complaints, and problems
  • Oversaw stock levels and order new items when required
  • Address customer complaints and issues in a professional manner
  • Prepared various promotional materials and in-store displays
  • Ensured compliance with various health and safety regulations
  • Collaborated with the head office to ensure store location lives up to standards

Key Highlights:

  • Any existing systems/ processes streamlined???? Results obtained???? Major assignments handled????
  • Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
  • Awards/appreciation letters received???? Other relevant achievements????

Skills

Core Competencies:

  • Strategic Planning
  • Store Operations
  • Visual Merchandisin
  • Product Matrix
  • Budget Management
  • Training & Development
  • Forecasts and Scheduling
  • Vendor Management
  • Cost Control
  • Pricing
  • Client Relationship Management
  • People Management
  • Retail Management
  • Leadership
  • Quick Learner
  • Multi-Task Skills
  • Team Player
  • Customer Focus

Languages

  • English
  • Hindi
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