Arvind Rawat
Alpha1 greater noida
Beta 2 greater noida
Noida - 201012, Uttar Pradesh
Telephone +91.09876543780
About Me
Store Manager
- Extensive experience of XX years in leading strategic initiatives and achievement of goals & objectives as defined by the five core accountabilities of Revenue Generation, Establishing the Stores Selling & Service Culture, Operational Excellence, Product & Visual Merchandising and Building a great team
- Instrumental in directing retail store operations & the operations team; implementing policies & procedures that increase operational effectiveness and maximize long-term store performance; designing strategies to increase profits and making recommendations for operational improvement
- Skilled in creating the functional strategies and specific objectives for the sub-function and developing budgets / policies / procedures to support the functional infrastructure; maintaining awareness of market trends in the retail industry
- Adept in maintaining high standards for store appearance and displays; researching new products and make purchases of new items; evaluating store sales, prepare reports and suggest ways to increase sales and improve business; representing the store in a positive light; exhibit customer service skills
Education
Bachelor of Arts
Abc school
CBSE
Noida, Uttar Pradesh
Completed, August 2017
Marks 70 %
Work Experience
March 2013 - July 2016
Store Manager
Madhulata
Noida, Uttar Pradesh
Key Result Areas:
- Manage both inward and outward stock movement whilst maintaining accuracy and integrity of the store/s inventory records under direction including all associated documentation and keeping records for accounting purposes
- Develop and maintain a professional relationship with third party carriers, courier companies, and freight forwarders ensuring our brands reputation and values are portrayed
- Complete store operational requirements by scheduling and assigning employees; follow-up on work results; maintain store staff by recruiting, selecting, orienting and training employees
- Maintain store staff job results by coaching, counseling and disciplining employees; planning, monitoring and appraising job results
- Prepare annual budget; schedule expenditures; analyze variances; initiate corrective actions
- Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements
- Ensure availability of merchandise and services by approving contracts; maintaining inventories
- Formulate pricing policies by reviewing merchandising activities; determine additional needed sales promotion; authorize clearance sales; study trends
- Handle all merchandising, inventory control, ordering, cash control, and maintenance
- Oversee store opening and closing procedures; direct sales floor activities, assist customers and address customer concerns
- Input data to prepare dally sales reports and regularly use weekly and monthly data to develop sales and promotional strategies
Key Highlights:
- Any existing systems/ processes streamlined???? Results obtained???? Major assignments handled????
- Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
- Awards/appreciation letters received???? Other relevant achievements????
August 2017 - Current
Store Manager
ABC Lmt
Noida, Uttar Pradesh
Key Result Areas:
- Developed business strategies to raise our customers’ pool, expand store traffic and optimize profitability
- Met sales goals by training, motivating, mentoring and providing feedback to sales staff
- Ensured high levels of customers satisfaction through excellent service
- Completed store administration and ensure compliance with policies and procedures
- Maintained outstanding store condition and visual merchandising standards
- Reported on buying trends, customer needs, profits, etc.
- Proposed innovative ideas to increase market share
- Conducted personnel performance appraisals to assess training needs and build career paths
- Dealt with all issues that arise from staff or customers (complaints, grievances, etc.)
- Recruit, train, and supervise retail staff; set sales targets and motivate staff to meet those goals
- Led staff meetings to ensure all associates stay informed
- Managed store budgets and maintain financial records; handled staff conflicts, complaints, and problems
- Oversaw stock levels and order new items when required
- Address customer complaints and issues in a professional manner
- Prepared various promotional materials and in-store displays
- Ensured compliance with various health and safety regulations
- Collaborated with the head office to ensure store location lives up to standards
Key Highlights:
- Any existing systems/ processes streamlined???? Results obtained???? Major assignments handled????
- Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
- Awards/appreciation letters received???? Other relevant achievements????
Skills
Core Competencies:
- Strategic Planning
- Store Operations
- Visual Merchandisin
- Product Matrix
- Budget Management
- Training & Development
- Forecasts and Scheduling
- Vendor Management
- Cost Control
- Pricing
- Client Relationship Management
- People Management
- Retail Management
- Leadership
- Quick Learner
- Multi-Task Skills
- Team Player
- Customer Focus
Languages
- English
- Hindi
Personal Details
- Birthday:October 01, 1981
- Gender:Male
- Marital Status:Single
